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4.2

Cannot delete <file>: It is being used by another person or program.  (caused by explorer.exe)

Asked by kennethburgener in Windows XP Operating System

Tags: used, another, being, delete, person

I am getting the following error when I try and delete certain files in the "My Documents" folder:

“Error Deleting File or Folder
Cannot delete <file>: It is being used by another person or program.
Close any programs that might be using the file and try again.”

I followed the advice listed in this thread posted here:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20973218.html

The "accepted solution" allows me to delete the file, but it does not solve the overall problem.  The sysinternals tool "process explorer" tells me the process locking the file is always "explorer.exe".  Why is explorer.exe keeping these locks?

There doesn't seem to be any rhyme or reason as to which files it decides to hold the lock on, but it happens so frequently that it begs to be fixed.  Most of the time rebooting the system will cause the lock to disappear, but sometimes even multiple reboots do not solve the problem, and I follow the “accepted solution” in the thread I mentioned above.  I have tried disabling every startup item from the msconfig tool, but this does not solve the problem either.

My system stats:
Microsoft Windows XP Professional version 2002 Service Pack 2
AMD Athlon(tm) XP 2600+
1.92 GHz, 512 MB of RAM

The worse part about this problem is it is intermittent, so I have no idea how to track it down and diagnose it, or how someone could assist in tracking down and diagnosing the problem…
[+][-]11/29/04 07:40 PM, ID: 12702595Accepted Solution

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About this solution

Zone: Windows XP Operating System
Tags: used, another, being, delete, person
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Solution Provided By: mluckham
Participating Experts: 12
Solution Grade: A
 
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[+][-]11/29/04 03:24 PM, ID: 12701366Expert Comment

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[+][-]11/29/04 07:03 PM, ID: 12702476Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]11/29/04 08:01 PM, ID: 12702665Expert Comment

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[+][-]11/29/04 08:30 PM, ID: 12702746Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]11/29/04 08:41 PM, ID: 12702795Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]11/30/04 05:57 AM, ID: 12705766Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]11/30/04 08:19 AM, ID: 12707349Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]11/30/04 08:21 AM, ID: 12707379Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]11/30/04 08:25 AM, ID: 12707409Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]11/30/04 08:37 AM, ID: 12707583Expert Comment

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[+][-]11/30/04 08:54 AM, ID: 12707761Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]11/30/04 01:53 PM, ID: 12710676Expert Comment

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[+][-]12/01/04 02:45 PM, ID: 12721411Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]12/01/04 04:31 PM, ID: 12722100Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]12/10/04 05:59 PM, ID: 12797948Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]12/18/04 12:00 PM, ID: 12858836Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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