Unmountable boot volume (0xc0000185,0x00000000,0x00000000)

Hello Andy_Harris =)

Insert the WinXP CD and boot into Recovery Console !!

For more info. on how to boot into Recovery Console, go here and click on
How To Access Recovery Console:
http://www.webtree.ca/windowsxp/repair_xp.htm

after entering there, when u will get the C:\Windows, type the following three commands and hit Enter after each line !!

chkdsk /r   (dont cancel if it takes too long, just wait until it finishes)
chkdsk /p
fixboot C:  (in case your windows is installed on another drive, change the driver letter according to that)

after it finishes, type Exit, and ur system will restart, take out the CD and it shud boot with your drive now without any problem :)

Hi SheharyaarSaahil ,
No already done that. As I said its not definate problem. One time it will boot fine then the next a blue screen. The pc runs fine, not slow at all which is why i thought it was a startup conflict.
Thanks though.
Andy

are you saying that the problem happens only after a cold boot and not when you restarts ??
are you sure that the cables and connestions are not in poor condition ??

Base upon the information, it is insuffiicient to find out the culprit.

Whenever Windows crashes with blue screen, a system event 1001 log and a minidump is written. Copy the content of the all system event 1001 log and paste back here.

I want to have your software list
Open System Information (MSINFO32.EXE) and navigate to Software > Program Group. Click anywhere in the right pane and then press CTRL-A and then CTRL-C. You have copied that data to the clipboard. Paste that data in a reply here.

Hope it can help you

In reply to SheharyaarSaahil : No its not just on a cold boot. I origionally thought it was a windows problem because if you choose the "restart" option instead of "Turn off" option when shutting down it gets as far as turning windows off but then stops when it is supposed to reboot. I will check the connections and cables but I had already eliminated them because of it being a intermitant fault. Like I said before it blue screens, press the reset button and it then boots normally. I did wonder if it might be memory but again when it loads fully it runs A1.

In reply to cpc2004: Thanks for joining in. I will copy the event log and the software list and post it back here.

2nd reply to cpc2004:Program groups :
Accessories      Default User:Accessories      Default User
Accessories      All Users:Accessories      All Users
Accessories      NT AUTHORITY\SYSTEM:Accessories      NT AUTHORITY\SYSTEM
Accessories      MYCOMPUTER\Kate Scott-miller:Accessories      MYCOMPUTER\Kate Scott-miller
Accessories\Accessibility      Default User:Accessories\Accessibility      Default User
Accessories\Accessibility      All Users:Accessories\Accessibility      All Users
Accessories\Accessibility      NT AUTHORITY\SYSTEM:Accessories\Accessibility      NT AUTHORITY\SYSTEM
Accessories\Accessibility      MYCOMPUTER\Kate Scott-miller:Accessories\Accessibility      MYCOMPUTER\Kate Scott-miller
Accessories\Communications      All Users:Accessories\Communications      All Users
Accessories\Entertainment      Default User:Accessories\Entertainment      Default User
Accessories\Entertainment      All Users:Accessories\Entertainment      All Users
Accessories\Entertainment      NT AUTHORITY\SYSTEM:Accessories\Entertainment      NT AUTHORITY\SYSTEM
Accessories\Entertainment      MYCOMPUTER\Kate Scott-miller:Accessories\Entertainment      MYCOMPUTER\Kate Scott-miller
Accessories\System Tools      All Users:Accessories\System Tools      All Users
Administrative Tools      All Users:Administrative Tools      All Users
AOL      All Users:AOL      All Users
Creative      All Users:Creative      All Users
Creative\Product Registration      All Users:Creative\Product Registration      All Users
Driver Genius Professional Edition      MYCOMPUTER\Kate Scott-miller:Driver Genius Professional Edition      MYCOMPUTER\Kate Scott-miller
EPSON PhotoQuicker      All Users:EPSON PhotoQuicker      All Users
EPSON Printers      All Users:EPSON Printers      All Users
Games      All Users:Games      All Users
IncrediMail      All Users:IncrediMail      All Users
Microsoft Office Tools      All Users:Microsoft Office Tools      All Users
MusicVR      MYCOMPUTER\Kate Scott-miller:MusicVR      MYCOMPUTER\Kate Scott-miller
Norton SystemWorks      All Users:Norton SystemWorks      All Users
Norton SystemWorks\Norton AntiVirus      All Users:Norton SystemWorks\Norton AntiVirus      All Users
Norton SystemWorks\Norton CleanSweep      All Users:Norton SystemWorks\Norton CleanSweep      All Users
Norton SystemWorks\Norton Utilities      All Users:Norton SystemWorks\Norton Utilities      All Users
QuickTime      All Users:QuickTime      All Users
Real      All Users:Real      All Users
Real\RealPlayer      All Users:Real\RealPlayer      All Users
Spybot - Search & Destroy      All Users:Spybot - Search & Destroy      All Users
Startup      Default User:Startup      Default User
Startup      All Users:Startup      All Users
Startup      NT AUTHORITY\SYSTEM:Startup      NT AUTHORITY\SYSTEM
Startup      MYCOMPUTER\Kate Scott-miller:Startup      MYCOMPUTER\Kate Scott-miller


AS far as the event log went although the machine blue screened on startup it posted nothing in the event log. I have copied all the events from the time it blue screened, I dont know if that helps though:Applications:Event Type:      Information
Event Source:      EAPOL
Event Category:      None
Event ID:      2001
Date:            24/11/2004
Time:            16:51:20
User:            N/A
Computer:      MYCOMPUTER
Description:
EAPOL service was started successfully

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Information
Event Source:      ccEvtMgr
Event Category:      None
Event ID:      26
Date:            24/11/2004
Time:            16:51:21
User:            NT AUTHORITY\SYSTEM
Computer:      MYCOMPUTER
Description:
Application starting


Event Type:      Information
Event Source:      ccEvtMgr
Event Category:      None
Event ID:      1
Date:            24/11/2004
Time:            16:51:21
User:            NT AUTHORITY\SYSTEM
Computer:      MYCOMPUTER
Description:
Application started


Event Type:      Information
Event Source:      NProtectService
Event Category:      None
Event ID:      3
Date:            24/11/2004
Time:            16:51:21
User:            NT AUTHORITY\SYSTEM
Computer:      MYCOMPUTER
Description:
The service was started.


Event Type:      Information
Event Source:      ccPwdSvc
Event Category:      None
Event ID:      1
Date:            24/11/2004
Time:            16:51:32
User:            NT AUTHORITY\SYSTEM
Computer:      MYCOMPUTER
Description:
Application started


Event Type:      Information
Event Source:      ccPwdSvc
Event Category:      None
Event ID:      2
Date:            24/11/2004
Time:            16:51:35
User:            NT AUTHORITY\SYSTEM
Computer:      MYCOMPUTER
Description:
Application terminated

Startup :
AOL 9.0 Tray Icon      c:\progra~1\aol9~1.0\aoltray.exe -check      All Users      Common Startup
AOL Companion      c:\progra~1\aolcom~1\compan~1.exe /s      All Users      Common Startup
AOLDialer      c:\program files\common files\aol\acs\aoldial.exe      All Users      HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ccApp      "c:\program files\common files\symantec shared\ccapp.exe"      All Users      HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ccRegVfy      "c:\program files\common files\symantec shared\ccregvfy.exe"      All Users      HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe      c:\windows\system32\ctfmon.exe      MYCOMPUTER\Kate Scott-miller      HKU\S-1-5-21-839522115-1677128483-1060284298-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
CTFMON.EXE      c:\windows\system32\ctfmon.exe      NT AUTHORITY\SYSTEM      HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
CTFMON.EXE      c:\windows\system32\ctfmon.exe      NT AUTHORITY\LOCAL SERVICE      HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
CTFMON.EXE      c:\windows\system32\ctfmon.exe      NT AUTHORITY\NETWORK SERVICE      HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
CTFMON.EXE      c:\windows\system32\ctfmon.exe      .DEFAULT      HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
desktop      desktop.ini      NT AUTHORITY\SYSTEM      Startup
desktop      desktop.ini      MYCOMPUTER\Kate Scott-miller      Startup
desktop      desktop.ini      .DEFAULT      Startup
desktop      desktop.ini      All Users      Common Startup
EPSON Stylus C62 Series      c:\windows\system32\spool\drivers\w32x86\3\e_s10ic2.exe /p23 "epson stylus c62 series" /o6 "usb001" /m "stylus c62"      All Users      HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Microsoft Office      c:\progra~1\micros~2\office10\osa.exe -b -l      All Users      Common Startup
PMXInit      c:\windows\system32\pmxinit.exe      All Users      HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
QuickTime Task      "c:\program files\quicktime\qttask.exe" -atboottime      All Users      HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
RealTray      c:\program files\real\realplayer\realplay.exe systemboothideplayer      All Users      HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SystemTray      systray.exe      All Users      HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
 Thanks for looking though. I really appreciate it cos its driving me nuts!! Andy

I'm afraid that you copy the application event log and I want  system event log. Hence you would not find the system event 1001.

Reply to cpc2004
Sorry......although i did look under the system log and there were no 1001 logs either. Quite a lot of 7??? number though but definately no 1001. I will post the system log anyway. Sorry again.
Andy

actually i have seen and experienced this problem always becoz of hard drive... no RAM no other hardware issue for this particular problem..... either the hard drive is bad, sometimes chkdsk and fixboot fixes the problem and sometimes the partitions are needed to be deleted and recreated.... or atmost the hard drive is declared as dead!

About connection i told becoz i thought that poor connection or poor cable can cause hard drive to not be detected properly.... but i really suspect(still) that the problem is with hard drive..... how old is it btw ??

SheharyaarSaahil, Sorry for taking so long to get back on this.Problems with my sons machine.
 The booting was fine until it was reformatted a rew weeks ago.Then the problem began and thats when I was asked to help Is it possible it could be a corrupt installation or is the hdd on its way out. BTW? not sure what you mean,sorry if I sound a bit thick. :-) I wondered whether it wasn't picking the boot partition up correctly?
Andy

Thanks SheharyaarSaahil 'll do that. Andy

=)