TW_TheSolution
asked on
computer freezes and gets windows errors afterwards
Whenever I play games or listen to music, my computer will freeze and I have to restart. Afterwards, I'll get "windows has recovered from a serioius error" with errors C:\DOCUME~1\LEZARD~1.STU\L OCALS~1\Te mp\WER8021 .dir00\sys data.xml and C:\DOCUME~1\LEZARD~1.STU\L OCALS~1\Te mp\WER8021 .dir00\Min i110204-01 .dmp. Sometimes I'll even get a blue screen where it says windows has been shut down because an error has been detected. I have searched many sites and tried all their solutions: trying a new ram (Kingston 512MB RAM), trying a new video card (Geforce 4 TI 4200), updated the driver from Microsoft support page and every other available driver. What frustrates me the most is that I even bought a new motherboard (Abit NF7-2SG) and it still doesn't help! Does any one have any other ideas on how to fix it? My computer has been working fine for a couple years until my cousin messed up my hard drive and I had re-install windows, and the probelm started to occur during installation. Thanks so much to everyone for reading this and helping out.
Your Windows crashes and writes a system event 1001 and a minidump to the folder \windows\minidump
Check system event 1001 and it has the content of the blue screen
Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here
I want your hardware configuration
Run msinfo32 and navigate to Hardware Resources > IRQs. Click anywhere in the right pane. Press CTRL-A and then CTRL-C. Copy that data to the clipboard and paste that data here.
I also want your software list
Run msinfo32 and navigate to Software > Program Group. Click anywhere in the right pane. Press CTRL-A and then CTRL-C. Copy that data to the clipboard and paste that data here as well
Check system event 1001 and it has the content of the blue screen
Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here
I want your hardware configuration
Run msinfo32 and navigate to Hardware Resources > IRQs. Click anywhere in the right pane. Press CTRL-A and then CTRL-C. Copy that data to the clipboard and paste that data here.
I also want your software list
Run msinfo32 and navigate to Software > Program Group. Click anywhere in the right pane. Press CTRL-A and then CTRL-C. Copy that data to the clipboard and paste that data here as well
There might be some problem with the registry. Better backup your drive and reinstall Windows.
ASKER
Thanks to all that have replied
My error seems to be "0x1000007F", and AumHa Forums doesn't have a fix yet.
Recently, it would even freeze without any errors at all. It seems to be getting worse :(
LucF, what would be a temperature that would cause these kind of problems?
Here are the things you wanted cpc2004,
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 12/5/2004
Time: 7:01:20 PM
User: N/A
Computer: THEANSWER
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini12 0504-01.dm p.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
IRQ 0 System timer OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 3 Standard OpenHCD USB Host Controller OK
IRQ 3 ALL-IN-WONDER RADEON 8500DV OK
IRQ 3 OHCI Compliant IEEE 1394 Host Controller OK
IRQ 4 Communications Port (COM1) OK
IRQ 5 Standard Dual Channel PCI IDE Controller OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 NVIDIA nForce PCI System Management OK
IRQ 9 Creative AudioPCI (ES1371,ES1373) (WDM) OK
IRQ 10 Standard Enhanced PCI to USB Host Controller OK
IRQ 10 VIA Networking Velocity Family Giga-bit Ethernet Adapter OK
IRQ 11 Standard OpenHCD USB Host Controller OK
IRQ 12 PS/2 Compatible Mouse OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
ABIT All Users:ABIT All Users
ABIT\FlashMenu All Users:ABIT\FlashMenu All Users
AOL Instant Messenger All Users:AOL Instant Messenger All Users
AVIcodec THEANSWER\Lezard:AVIcodec THEANSWER\Lezard
Academic Flashcards THEANSWER\Lezard:Academic Flashcards THEANSWER\Lezard
Accessories Default User:Accessories Default User
Accessories All Users:Accessories All Users
Accessories NT AUTHORITY\SYSTEM:Accessori es NT AUTHORITY\SYSTEM
Accessories THEANSWER\Lezard:Accessori es THEANSWER\Lezard
Accessories\Accessibility Default User:Accessories\Accessibi lity Default User
Accessories\Accessibility NT AUTHORITY\SYSTEM:Accessori es\Accessi bility NT AUTHORITY\SYSTEM
Accessories\Accessibility THEANSWER\Lezard:Accessori es\Accessi bility THEANSWER\Lezard
Accessories\Communications All Users:Accessories\Communic ations All Users
Accessories\Entertainment Default User:Accessories\Entertain ment Default User
Accessories\Entertainment All Users:Accessories\Entertai nment All Users
Accessories\Entertainment NT AUTHORITY\SYSTEM:Accessori es\Enterta inment NT AUTHORITY\SYSTEM
Accessories\Entertainment THEANSWER\Lezard:Accessori es\Enterta inment THEANSWER\Lezard
Accessories\System Tools All Users:Accessories\System Tools All Users
Accessories\娛ઙ 8; THEANSWER\Lezard:Accessori es\娛 ;樂 THEANSWER\Lezard
Administrative Tools All Users:Administrative Tools All Users
Agnitum THEANSWER\Lezard:Agnitum THEANSWER\Lezard
Agnitum\Outpost Firewall 2.5 THEANSWER\Lezard:Agnitum\O utpost Firewall 2.5 THEANSWER\Lezard
Alcohol 120% All Users:Alcohol 120% All Users
EA SPORTS All Users:EA SPORTS All Users
EA SPORTS\MVP Baseball 2004 All Users:EA SPORTS\MVP Baseball 2004 All Users
Games All Users:Games All Users
Jaleco Entertainment All Users:Jaleco Entertainment All Users
Jaleco Entertainment\World Championship Pool 2004 All Users:Jaleco Entertainment\World Championship Pool 2004 All Users
Maxthon THEANSWER\Lezard:Maxthon THEANSWER\Lezard
Microsoft Encarta All Users:Microsoft Encarta All Users
Microsoft Office All Users:Microsoft Office All Users
Microsoft Office\Microsoft Office Tools All Users:Microsoft Office\Microsoft Office Tools All Users
NVIDIA Corporation All Users:NVIDIA Corporation All Users
NVIDIA Corporation\NvMixer All Users:NVIDIA Corporation\NvMixer All Users
Network Associates All Users:Network Associates All Users
PrintMe Internet Printing All Users:PrintMe Internet Printing All Users
QuickTime All Users:QuickTime All Users
Real All Users:Real All Users
Real\RealPlayer All Users:Real\RealPlayer All Users
Startup Default User:Startup Default User
Startup All Users:Startup All Users
Startup NT AUTHORITY\SYSTEM:Startup NT AUTHORITY\SYSTEM
Startup THEANSWER\Lezard:Startup THEANSWER\Lezard
VoptXP v7 THEANSWER\Lezard:VoptXP v7 THEANSWER\Lezard
WinRAR All Users:WinRAR All Users
Xi All Users:Xi All Users
Xi\NetTransport 2 All Users:Xi\NetTransport 2 All Users
ffdshow All Users:ffdshow All Users
iTunes All Users:iTunes All Users
Thanks so much for all your help again.
Sincerely,
TW_TheSolution
My error seems to be "0x1000007F", and AumHa Forums doesn't have a fix yet.
Recently, it would even freeze without any errors at all. It seems to be getting worse :(
LucF, what would be a temperature that would cause these kind of problems?
Here are the things you wanted cpc2004,
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 12/5/2004
Time: 7:01:20 PM
User: N/A
Computer: THEANSWER
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini12
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
IRQ 0 System timer OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 3 Standard OpenHCD USB Host Controller OK
IRQ 3 ALL-IN-WONDER RADEON 8500DV OK
IRQ 3 OHCI Compliant IEEE 1394 Host Controller OK
IRQ 4 Communications Port (COM1) OK
IRQ 5 Standard Dual Channel PCI IDE Controller OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 NVIDIA nForce PCI System Management OK
IRQ 9 Creative AudioPCI (ES1371,ES1373) (WDM) OK
IRQ 10 Standard Enhanced PCI to USB Host Controller OK
IRQ 10 VIA Networking Velocity Family Giga-bit Ethernet Adapter OK
IRQ 11 Standard OpenHCD USB Host Controller OK
IRQ 12 PS/2 Compatible Mouse OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
ABIT All Users:ABIT All Users
ABIT\FlashMenu All Users:ABIT\FlashMenu All Users
AOL Instant Messenger All Users:AOL Instant Messenger All Users
AVIcodec THEANSWER\Lezard:AVIcodec THEANSWER\Lezard
Academic Flashcards THEANSWER\Lezard:Academic Flashcards THEANSWER\Lezard
Accessories Default User:Accessories Default User
Accessories All Users:Accessories All Users
Accessories NT AUTHORITY\SYSTEM:Accessori
Accessories THEANSWER\Lezard:Accessori
Accessories\Accessibility Default User:Accessories\Accessibi
Accessories\Accessibility NT AUTHORITY\SYSTEM:Accessori
Accessories\Accessibility THEANSWER\Lezard:Accessori
Accessories\Communications
Accessories\Entertainment Default User:Accessories\Entertain
Accessories\Entertainment All Users:Accessories\Entertai
Accessories\Entertainment NT AUTHORITY\SYSTEM:Accessori
Accessories\Entertainment THEANSWER\Lezard:Accessori
Accessories\System Tools All Users:Accessories\System Tools All Users
Accessories\娛ઙ
Administrative Tools All Users:Administrative Tools All Users
Agnitum THEANSWER\Lezard:Agnitum THEANSWER\Lezard
Agnitum\Outpost Firewall 2.5 THEANSWER\Lezard:Agnitum\O
Alcohol 120% All Users:Alcohol 120% All Users
EA SPORTS All Users:EA SPORTS All Users
EA SPORTS\MVP Baseball 2004 All Users:EA SPORTS\MVP Baseball 2004 All Users
Games All Users:Games All Users
Jaleco Entertainment All Users:Jaleco Entertainment All Users
Jaleco Entertainment\World Championship Pool 2004 All Users:Jaleco Entertainment\World Championship Pool 2004 All Users
Maxthon THEANSWER\Lezard:Maxthon THEANSWER\Lezard
Microsoft Encarta All Users:Microsoft Encarta All Users
Microsoft Office All Users:Microsoft Office All Users
Microsoft Office\Microsoft Office Tools All Users:Microsoft Office\Microsoft Office Tools All Users
NVIDIA Corporation All Users:NVIDIA Corporation All Users
NVIDIA Corporation\NvMixer All Users:NVIDIA Corporation\NvMixer All Users
Network Associates All Users:Network Associates All Users
PrintMe Internet Printing All Users:PrintMe Internet Printing All Users
QuickTime All Users:QuickTime All Users
Real All Users:Real All Users
Real\RealPlayer All Users:Real\RealPlayer All Users
Startup Default User:Startup Default User
Startup All Users:Startup All Users
Startup NT AUTHORITY\SYSTEM:Startup NT AUTHORITY\SYSTEM
Startup THEANSWER\Lezard:Startup THEANSWER\Lezard
VoptXP v7 THEANSWER\Lezard:VoptXP v7 THEANSWER\Lezard
WinRAR All Users:WinRAR All Users
Xi All Users:Xi All Users
Xi\NetTransport 2 All Users:Xi\NetTransport 2 All Users
ffdshow All Users:ffdshow All Users
iTunes All Users:iTunes All Users
Thanks so much for all your help again.
Sincerely,
TW_TheSolution
try tuneup utility 2004. you can check and tuneup the registry.
ASKER CERTIFIED SOLUTION
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The first bugcheck parameter list is 0x0000000D: An exception not covered by some other exception; a protection fault that pertains to access violations for applications.
Refer to one of my resolved case and the problem owner had a similar problem
Mini121004-02.dmp 0x1000007F (0x0000000d, 0x00000000, 0x00000000, 0x00000000)
The problem re-installed Windows and the problem was fixed. The root cause may be the windows component was screwed during software installation or uninstall software
https://www.experts-exchange.com/questions/21236265/Windows-XP-SP2-has-a-tendency-to-crash.html
Refer to one of my resolved case and the problem owner had a similar problem
Mini121004-02.dmp 0x1000007F (0x0000000d, 0x00000000, 0x00000000, 0x00000000)
The problem re-installed Windows and the problem was fixed. The root cause may be the windows component was screwed during software installation or uninstall software
https://www.experts-exchange.com/questions/21236265/Windows-XP-SP2-has-a-tendency-to-crash.html
ASKER
The temperature for my computer is within the range so I don't think that is the cause. I looked further down the list of event ID 1001 and many other ones were 0x1000008e and one 0x000000C2, but those doesn't seem to be the cause since I already tried another RAM. I think I will re-install windows now and hopefully the problem will be gone. Thanks again to those that helped.
have you cleared the CMOS setting? Make sure you cleared it or else even if you reinstall windows, the problem might occurs again if the setting of RAM has been changed.
If you can attach the minidump of bugcheck 8E to any webspace, I will try my best to find out the culpit. You can find the minidumps from \windows\minidump.
I've extracted the procedure from EE leew how to get the webspace.
Go to www.geocities.com - sign up for an account (they are owned by Yahoo - if you have a yahoo account, then you just need to activate the geocities part of it there).
Then use their tools to upload the file.
I've extracted the procedure from EE leew how to get the webspace.
Go to www.geocities.com - sign up for an account (they are owned by Yahoo - if you have a yahoo account, then you just need to activate the geocities part of it there).
Then use their tools to upload the file.
ASKER
Here's the link to the minidump: http://www.geocities.com/ironmonkey129/
Hope something can be found that's causing the problem.
Sincerely,
TW_TheSolution
Hope something can be found that's causing the problem.
Sincerely,
TW_TheSolution
SOLUTION
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This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
cpc2004, thank you for processing the dumps and no, I don't have Nero installed. I don't think I have the blue screen problem before ungrading to sp2, but to save any more trouble I will re-install windows again. Last time when I was installing, I got the blue screen after the setup cd loaded all the drivers, hope that won't happen again.
I dunno why you can't copy the content to clipboard. Attach the minidumps to any webspace and I will examine the dump. You can find the minidump at the folder \windows\minidump. If you dunno know how to attach a file at webspace you can go to www.geocities.com - sign up for an account (they are owned by Yahoo - if you have a yahoo account, then you just need to activate the geocities part of it there). Use their tools to upload the file.
Make sure when you reinstall, don't plug any unneccesary/extra device. Let Windows install the basic first and try to plug one device a time for Windows to load the driver. Some driver Windows uses its default Micosoft driver, it is better to use manufacturer driver.
I have heard some Microsoft default driver screwing up CD/DVD drives.
I have heard some Microsoft default driver screwing up CD/DVD drives.
To TW_TheSolution
I'm sorry. You can ignore my last post because it is wrong post.
Merry Christmas and Happy New Year
cpc2004
I'm sorry. You can ignore my last post because it is wrong post.
Merry Christmas and Happy New Year
cpc2004
ASKER
Happy New Year!
Thanks to those that tried helping me. It turns out the problem was the CPU and I have send it back to AMD. Thanks so much again.
Thanks to those that tried helping me. It turns out the problem was the CPU and I have send it back to AMD. Thanks so much again.
Good to hear you found what was bugging you.
Take care and happy new year,
LucF
Take care and happy new year,
LucF
What's the error code on the BSOD's?
You can also find this information in the event viewer.
And if needed you can even get this information right from the dumpfile.
How to gather information after a memory dump in Windows XP
http://support.microsoft.com/kb/314084/
http://www.aumha.org/win5/kbestop.htm is a good start in solving these kind of problems.
Several things to look at:
1) Overheating
2) Drivers (start => run => type "sigverif" and press enter) all unsigned ones are suspect.
Greetings,
LucF