guys,
I am in big problem please help me..
I have Compaq PC with Windows Xp Home Edition as Operating System.
To begin with.. from past week my pc some how got virus and whenever I go to internet there were so many pop ups so I downloaded all kinds of software like spyware, cd-shredder etc,etc but could not fix it ..yesterday I downloaded one more spyware Adware to remove all the bugs. It scanned for about 500 files being effected, I was so frustrated I didnot even look in to those I just deleted all of them .. After that it said there were few files that were not delted and will get deleted in the next reboot, so I hit ok to restart the PC. But, I was not able to shut the pc, I still was receiving millions of popups, so I forcefully shut down the PC and started it again.. and since then my pc was not working.
It came up with a black screen first with options to start the pc in safe mode, safe mode with networking and start in normal windows mode.. I selected to start in normal mode.. Then I got this BLUE SCREEN OF DEATH saying
Unmountable_boot_volume
technical Information
Stop: 0X0000000ED(0X80E35978, 0XC000032, 0X000000000, 0X000000000)
It also included information like:
check to make sure any new hardware/software is properly installed. If problems continue disable/remove installed software/hardware. Disable memory options such as caching/shadowing....etc etc
I tried to start the PC in safe mode, I am not able to do that either. Then I used my emergency recovery disk that came with my Compaq PC and used it to do recovery. It showed me some errors like "Cross linked files were found " etc I just ignored them and shut the pc down when all the recovery was done. Since, then the pc is restarting by itself randomly, so unplugged the power chord.
I know I did lot of blunders with out proper knowledge, I think I might have deleted some important registry information while cleaning thru adware..
so, guys can I get my pc to original stage with all the information intact in the hard disk.. please guide me how..
please, please help ...
thanks,
nubee