continuity
asked on
PAGE_FAULT_IN_NONPAGED_AREA during Startup
Hi,
My laptop spontaneously crashed last night and now won't start Windows. Each time it starts up it spends a few seconds on the 'loading windows' page then stops with a blue screen. The message in brief is:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: Ntfs.sys
PAGE_FAULT_IN_NONPAGED_ARE A
Unfortunately, I don't have a floppy drive on my laptop so I can't use the Automated System Recovery Disk. I can access the Windows boot menu, but starting in safe mode etc doesn't make any difference. Also running the Windows XP CD in repair mode also results in the blue screen error.
Does anyone have any suggestions? Is there any way I can run check disk from a bootable CD for example?
Thanks,
Continuity
My laptop spontaneously crashed last night and now won't start Windows. Each time it starts up it spends a few seconds on the 'loading windows' page then stops with a blue screen. The message in brief is:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: Ntfs.sys
PAGE_FAULT_IN_NONPAGED_ARE
Unfortunately, I don't have a floppy drive on my laptop so I can't use the Automated System Recovery Disk. I can access the Windows boot menu, but starting in safe mode etc doesn't make any difference. Also running the Windows XP CD in repair mode also results in the blue screen error.
Does anyone have any suggestions? Is there any way I can run check disk from a bootable CD for example?
Thanks,
Continuity
It is caused by bad contact of ram to the memory slot. Reseat the ram and reboot
ASKER
Hi,
Thanks for the input, I've checked the RAM but this doesn't seem to be the problem. I've got 512MB inbuilt and another 512MB in the available slot. Looking in the BIOS page the system appears to be reporting the total available RAM correctly. However, I took the extra RAM out and tried starting the system both without it and with the RAM reseated. I get the same blue screen error in both cases.
Continuity
Thanks for the input, I've checked the RAM but this doesn't seem to be the problem. I've got 512MB inbuilt and another 512MB in the available slot. Looking in the BIOS page the system appears to be reporting the total available RAM correctly. However, I took the extra RAM out and tried starting the system both without it and with the RAM reseated. I get the same blue screen error in both cases.
Continuity
hi do you have a set of numbers with the error like stop-0x000024 or 0x000050 ?
ASKER
I've replaced the hard drive and the laptop now boots successfully. Unfortunately, I've got a lot of valuable information on the other hard drive. Can anyone make any suggestions as to how I can recover the data?
ASKER
The error codes were as follows:
*** STOP: 0x00000050 (0xF7D0B000,0x00000001,0xF 7237A20,0x 00000000)
*** ntfs.sys - Address F7237A20 base at F7235000, DateStamp 3d6de5c1
Thanks.
*** STOP: 0x00000050 (0xF7D0B000,0x00000001,0xF
*** ntfs.sys - Address F7237A20 base at F7235000, DateStamp 3d6de5c1
Thanks.
you seam to have 2 difrent fault cods very strange
1 Stop 0x00000050 or PAGE_FAULT_IN_NONPAGED_ARE A
This Stop message, also known as Stop 0x50, occurs when requested data is not found in memory. The system generates a fault, which indicates that invalid system memory has been referenced. This fault can occur due to a variety of error conditions, such as bugs in antivirus software, a corrupted NTFS volume, or faulty hardware (typically related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
2 Stop ntfs.sys
The problem points to a NTFS file-system driver or a FAT32 driver for 0x23
FAT32: Check all physical connections to hard disks, Rename the %SystemRoot%\System32\Driv ers\Ntfs.s ys file to Ntfs.old, “chkdsk driveletter: /f “from
Recovery Console, rename %SystemRoot%\System32\Driv ers\Ntfs.o ld to Ntfs.sys, and then shut down and restart the computer.
NTFS (Win2K): Boot with Win98 BootDisk, insert the Windows 2000 installation CD-ROM change to the CD_ROM:\Support\Bootdisk folder, and then run Makeboot.exe or
Makebt32.exe to create the four Windows 2000 Setup disks, Using Notepad, modify the Txtsetup.sif file on the first Setup disk you created (In the [FileSystems.Load] section,
locate the line that begins with "ntfs.", Insert a semicolon (;) at the beginning of the line, as shown in the following example: [FileSystems.Load]
fat = fastfat.sys
;ntfs = ntfs.sys
Save your changes.
Recovery Console, chkdsk driveletter: /p , exit.
if non of the above work you need to get a laptop hard drive to desktop adaptor and put the hard drive in to a desktop comp as a slave then copy your data on to a cd
1 Stop 0x00000050 or PAGE_FAULT_IN_NONPAGED_ARE
This Stop message, also known as Stop 0x50, occurs when requested data is not found in memory. The system generates a fault, which indicates that invalid system memory has been referenced. This fault can occur due to a variety of error conditions, such as bugs in antivirus software, a corrupted NTFS volume, or faulty hardware (typically related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
2 Stop ntfs.sys
The problem points to a NTFS file-system driver or a FAT32 driver for 0x23
FAT32: Check all physical connections to hard disks, Rename the %SystemRoot%\System32\Driv
Recovery Console, rename %SystemRoot%\System32\Driv
NTFS (Win2K): Boot with Win98 BootDisk, insert the Windows 2000 installation CD-ROM change to the CD_ROM:\Support\Bootdisk folder, and then run Makeboot.exe or
Makebt32.exe to create the four Windows 2000 Setup disks, Using Notepad, modify the Txtsetup.sif file on the first Setup disk you created (In the [FileSystems.Load] section,
locate the line that begins with "ntfs.", Insert a semicolon (;) at the beginning of the line, as shown in the following example: [FileSystems.Load]
fat = fastfat.sys
;ntfs = ntfs.sys
Save your changes.
Recovery Console, chkdsk driveletter: /p , exit.
if non of the above work you need to get a laptop hard drive to desktop adaptor and put the hard drive in to a desktop comp as a slave then copy your data on to a cd
ASKER
I've tried removing all the physical components that I can. Removing the RAM has no effect, but replacing the hard disk sorted the problem, so I guess it's something either with the disk or with the contents of the disk.
I've run the Hitachi Drive Fitness Test on the drive which completed without error, though I've no prior experience of this so I don't know how much faith to put in that.
Also, I can't load the recovery console. Although I can boot up from CD to get to the Windows XP set up menu, if I try to access the recovery mode I get the blue screen and error message as per a standard boot up.
Finally, I can't create boot disks because I don't have a disk drive!
Thanks.
I've run the Hitachi Drive Fitness Test on the drive which completed without error, though I've no prior experience of this so I don't know how much faith to put in that.
Also, I can't load the recovery console. Although I can boot up from CD to get to the Windows XP set up menu, if I try to access the recovery mode I get the blue screen and error message as per a standard boot up.
Finally, I can't create boot disks because I don't have a disk drive!
Thanks.
ASKER CERTIFIED SOLUTION
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