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7.7

STOP 0x000000F4 error occurs after 16 to 17 minutes of being idle

Asked by hemmeter in Windows XP Operating System

Tags: 0x000000f4, stop

I have having an issue with my computer where it gets the "blue screen of death" approximately 16 to 17 minutes after being idle.  A picture of the error message is at http://www.arrowpointe.com/img/IMG_4005.jpg.  I am running Win XP Pro SP2.  It performs a memory dump and then reboots.  It does not appear to be harmful to my PC.  I have lost no data so far.

Here's what I know so far:

- The issues does NOT occur while I am in Safe Mode.  Thus, I know it is due to something I have installed that starts up afterwards.

- I have no issues while I am working on the computer.  It ONLY occurs when the computer has been sitting idle for about 16 or 17 minutes.

- I have gone run Spybot Search and Destroy, Ez Armor Anti-Virus Scan and the Yahoo! Anti-Spyware checks and have found no issues.

- I was running the Ez Armor security suite by Computer Associates.  I have since uninstalled it to see if something in there was causing problems.  I am still having the issue.

- I have played with my power settings to see if I was getting the problem when the monitor turned off or hard disks shut down.  I was unable to affect the problem.  It still occurred at the 16 - 17 minute mark.  I do not believe that power settings are a cause of the issue.

- I uninstalled Yahoo! Messenger and Trillian in case they were causing issues when they went idle.  I still have the issue.

- I have no recently installed hardware.

- Recently installed software includes Yahoo! Desktop Search (i have uninstalled it since) and ACT!  I have also recently setup a VPN connection in Windows and added an Exchange mailbox to my Outlook profile.

My current plan is to uninstall things that I can reinstall later and see if I can determine the cause.  I am looking for any other suggestions.  I would like to avoid reformatting my harddrive.

Thanks!

Scott
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About this solution

Zone: Windows XP Operating System
Tags: 0x000000f4, stop
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Solution Provided By: LeeTutor
Participating Experts: 6
Solution Grade: A
 
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