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delthebuilder

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16 bit Windows Subsystem problem loading game

When trying to load a game on cd I get the message "C:\PROGRA~1\Symantec\S32EVNT1.Dll"
An installable Virtual Device Driver failed Dll initialization. Choose close to terminate the application. How can I fix this?
I am complet4ely computer illiterate and don't know my DOS from my elbow - please help me STEP BY STEP or I won't have a clue :( I am running Windows XP home edition SP2 and some time back uninstalled (with help) all the Symantec stuff on my system as I didn't want their antivirus or firewall  any longer. Thanks for any help you can offer.
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Rob Williams
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The link below should tell you how to fix it with step by step instructions:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q254914&
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delthebuilder

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Thanks Rob, the link gives advice on MS DOS and not Windows. As to the Registry, I don't even know what it IS - let alone know how to open it (or even find it)! Thanks anyway mate.
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Rob Williams
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Hi Rob. UH OH!!! Did as you said as far as HKEY_LOCAL_MACHINE, there was a - beside it instead of a + ....... but what the hell. I clicked on it and didn't find SYSTEM, I found HARDWARE, SAM, SECURITY, SOFTWARE all below it. Where did I go wrong? (Bought a computer in the first place!) Any offers? Bet you wish you hadn't answered now! Ha!
delthebuilder,
Should be there. Windows XP right?
The System folder should be below the Software folder. It's the 5th and last sub-folder of the HKEY_LOCAL_MACHINE folder.
 Pressing '-' or '+' is fine it just expands and contract the list of items within the folder. If there was a '-' means sombody opened something at one point, as it saves the view from last time. Try clicking '-' on the Software folder or just keep scaning down untill you find the System Folder.

>>"Bet you wish you hadn't answered now! Ha"
Not at all, glad to help. Simple answers are no fun. I am verbaly impared <G> so it is good practice too.
Try again and let me know how you make out.
RobWill could have a solution, but I finnd more often than not this error is caused by another problem - a corrupt config.nt or autoexec.nt file.

You can try fixing it by copying these files from C:\WINDOWS\REPAIR to C:\WINDOWS\SYSTEM32.  That's it.  Just copy the files (note: these files may be hidden, you may need to set Windows to show hidden files).  

Try copying these files and then running the program.  While again, it could be the problem RobWill has pointed out, I'm fairly confident this will solve it for you.
Leew, thanks for that but Rob is the man - I have just done all he said and it is now fixed.
Rob. Thanks very much for all your help, sorry I was such a thicko! You da man! Take your points and go well my friend and thanks for getting me out of the s**t! :)
I've seen this question posted numerous times - this is the first time I've seen RobWill's solution as presented in this question prove to be the answer.  Glad you got it resolved.
Leew,
I agree I have seen it numerous times, but just recently noticed there are 3 different errors. Basically the same error but one refers to autoexec.nt, one config.nt (both of which replacing the files, fixes) and thirdly referring to a .dll, such as here, which Microsoft recommends this repair. Seems to work, for the .dll but won't for the other 2.

delthebuilder,
Glad you are up and running, Thanks for the points.
--Rob