multiple_irp_complete_requests

These error codes are pretty generic, but I have seen this specific event with bad video cards...  If you have a spare, that would be one way to ck it...

FE

Hmm.. i see it is a laptop..!!  video card won't do much good here, I guess!  If your laptop is still under warranty, give Dell a call!

I've called Dell....and I went through a hardware check with them...they pronounced "everything in order"...and that was it...any other ideas?

thanks
barry

The problem maybe related to faulty ram and it is worthwhile to run the memtest to stress test the ram.
https://www.experts-exchange.com/questions/21587651/BSOD-MULTIPLE-IRP-COMPLETE-REQUESTS.html


The system event log and the minidump has the most useful diagnostic information. When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump.

Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here and I want at least 4 to 5 system event records. It is definitely useful to analysis the problem.

Zip 5 to 6 minidumps to a zip file and attach it at any webspace. I will study the dump and find out the culprit.

per your request - here are the event viewer logs

I will make a second entry with the path of the file

thanks
barry


============================================================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date:  11/25/2005
Time:  8:43:27 AM
User:  N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 871f8008, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 34    0000004
0020: 34 20 20 50 61 72 61 6d   4  Param
0028: 65 74 65 72 73 20 38 37   eters 87
0030: 31 66 38 30 30 38 2c 20   1f8008,
0038: 30 30 30 30 30 64 36 32   00000d62
0040: 2c 20 30 30 30 30 30 30   , 000000
0048: 30 30 2c 20 30 30 30 30   00, 0000
0050: 30 30 30 30               0000    
===================================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date:  11/23/2005
Time:  7:10:12 AM
User:  N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 86e90750, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 34    0000004
0020: 34 20 20 50 61 72 61 6d   4  Param
0028: 65 74 65 72 73 20 38 36   eters 86
0030: 65 39 30 37 35 30 2c 20   e90750,
0038: 30 30 30 30 30 64 36 32   00000d62
0040: 2c 20 30 30 30 30 30 30   , 000000
0048: 30 30 2c 20 30 30 30 30   00, 0000
0050: 30 30 30 30               0000    
===========================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date:  11/23/2005
Time:  7:08:58 AM
User:  N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 86aa5d30, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 34    0000004
0020: 34 20 20 50 61 72 61 6d   4  Param
0028: 65 74 65 72 73 20 38 36   eters 86
0030: 61 61 35 64 33 30 2c 20   aa5d30,
0038: 30 30 30 30 30 64 36 32   00000d62
0040: 2c 20 30 30 30 30 30 30   , 000000
0048: 30 30 2c 20 30 30 30 30   00, 0000
0050: 30 30 30 30               0000    
=========================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date:  11/22/2005
Time:  4:12:20 PM
User:  N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 86501c90, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 34    0000004
0020: 34 20 20 50 61 72 61 6d   4  Param
0028: 65 74 65 72 73 20 38 36   eters 86
0030: 35 30 31 63 39 30 2c 20   501c90,
0038: 30 30 30 30 30 64 36 32   00000d62
0040: 2c 20 30 30 30 30 30 30   , 000000
0048: 30 30 2c 20 30 30 30 30   00, 0000
0050: 30 30 30 30               0000    
====================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date:  11/22/2005
Time:  6:54:57 AM
User:  N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 86de1288, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 34    0000004
0020: 34 20 20 50 61 72 61 6d   4  Param
0028: 65 74 65 72 73 20 38 36   eters 86
0030: 64 65 31 32 38 38 2c 20   de1288,
0038: 30 30 30 30 30 64 36 32   00000d62
0040: 2c 20 30 30 30 30 30 30   , 000000
0048: 30 30 2c 20 30 30 30 30   00, 0000
0050: 30 30 30 30               0000    

here's a link to the zipped file - I've included the very first one I got.....then the last 5 or 6 of them

http://hawk.smccme.edu/barrywork.nsf/all?openview

click on "MiniDump zip file of Dell 5100"      to get to the attachment

thanks
barry

the norton AV is the 2005 version  and the subscription doesn't expire for 6 months....so you're suggesting I uninstall it....then reinstall it?....won't that just  cause the same IRQ after reinstallation?

thanks
barry

I would take cpc's word on this..  he is pretty good at giving Dump Advice... (much better than I am, that is for sure!)

Regardless, it cannot hurt, and only help your situation..

FE

Refer to this case. Re-install Norton AV resolve the blue screen problem
https://www.experts-exchange.com/questions/21485954/BSOD-Driver-error.html

OK - I've uninstalled/reinstalled NAV and so far I've booted up 3 times with no error....My suspicion now is that it has something to do with NAV LiveUpdate...which runs at boot up when the virus defs are  x days old......that would explain why the halt wasn't happenning every day...yesterday I got the popup dialog to update the virus defs.......

this is my first time here....so do I "accept" the answer to award the points to cpc2004?...In any event, I'm going to wait several days before awarding the points to confirm this WAS the fix

also, can I ask as many questions as required, or am I limited to so many a month?.

thanks for your quick, professional help
barry

I believe that  Norton AV has conflict with some of your software driver.  I can't determine which device driver has conflict with Norton AV. Report the problem to Symantec. Maybe the software vendor can identify the culprit.  A lot of users actiivate the live update.  Live update crashes windows only if it has conflict with your device driver. If Norton AV live update has known problem, search google can find the hit.

My point was the LiveUpdate was my original problem....hopefully the reinstall fixed it......

thanks
barry

Run chkdsk /r to make sure that your hard disk is in a good shape.

About closing this question..

if this solves your dilemma, then certainly award the max points to cpc...  he deserves it!

since this is your first time, refer to this for instructions on how to close:

https://www.experts-exchange.com/help.jsp#hi68

Do you have any update of the problem?

yes so far all is good....I'm going to accept your answer...

thanks for all your fast, professional help
barry