grubbsm
asked on
Synchronize Offline Files
We're running Windows XP and we synchronize our offline files with the server when we log off. On one of our computers we're getting this message:
Offline Files (\\"ServerName"\Users on "ServerName"): Unable to merge offline changes on '\\ServerName\Users.' The parameter is incorrect.
Our server runs Server 2003. I have tried deleting the temporary offline files as well as deleting all of the offline files thinking that one may be corrupted but it still will not synchronize and I'm afraid their files are not being backed up. Please help!!
Offline Files (\\"ServerName"\Users on "ServerName"): Unable to merge offline changes on '\\ServerName\Users.' The parameter is incorrect.
Our server runs Server 2003. I have tried deleting the temporary offline files as well as deleting all of the offline files thinking that one may be corrupted but it still will not synchronize and I'm afraid their files are not being backed up. Please help!!
Are you redirecting the folder from Activer Directory or from each individual computer? You might have a incorrect path to the server.
Joe
Joe
Try the following from Microsoft's website:
http://support.microsoft.com/?kbid=230738
SUMMARY
The Offline Files (CSC or Client Side Caching) cache and database has a built-in capability to restart if its contents are suspected of being corrupted. If corruption is suspected, the Synchronization Wizard may return the following error message:
Unable to merge offline changes on \\server_name\share_name. The parameter is incorrect.
MORE INFORMATION
The Offline Files cache is a folder structure located in the %SystemRoot%\CSC folder, which is hidden by default. The CSC folder, and any files and subfolders it contains, should not be modified directly; doing so can result in data loss and a complete breakdown of Offline Files functionality.
If you suspect corruption in the database, then the files should be deleted using the Offline Files viewer. After the files are deleted out of the Offline Files viewer, a synchronization of files may then be forced using Synchronization Manager. If the cache still does not appear to function correctly, an Offline Files reset can be performed using the following procedure: 1. In Folder Options, on the Offline Files tab, press CTRL+SHIFT, and then click Delete Files. The following message appears:
The Offline Files cache on the local computer will be re-initialized. Any changes that have not been synchronized with computers on the network will be lost. Any files or folders made available offline will no longer be available offline. A computer restart is required.
Do you wish to re-initialize the cache?
2. Click Yes two times to restart the computer.
I hope this helps,
-Matt
http://support.microsoft.com/?kbid=230738
SUMMARY
The Offline Files (CSC or Client Side Caching) cache and database has a built-in capability to restart if its contents are suspected of being corrupted. If corruption is suspected, the Synchronization Wizard may return the following error message:
Unable to merge offline changes on \\server_name\share_name. The parameter is incorrect.
MORE INFORMATION
The Offline Files cache is a folder structure located in the %SystemRoot%\CSC folder, which is hidden by default. The CSC folder, and any files and subfolders it contains, should not be modified directly; doing so can result in data loss and a complete breakdown of Offline Files functionality.
If you suspect corruption in the database, then the files should be deleted using the Offline Files viewer. After the files are deleted out of the Offline Files viewer, a synchronization of files may then be forced using Synchronization Manager. If the cache still does not appear to function correctly, an Offline Files reset can be performed using the following procedure: 1. In Folder Options, on the Offline Files tab, press CTRL+SHIFT, and then click Delete Files. The following message appears:
The Offline Files cache on the local computer will be re-initialized. Any changes that have not been synchronized with computers on the network will be lost. Any files or folders made available offline will no longer be available offline. A computer restart is required.
Do you wish to re-initialize the cache?
2. Click Yes two times to restart the computer.
I hope this helps,
-Matt
ASKER
I have checked the path and it is the same on my computer. My computer synchronizes fine. I also tried the ctrl+shift option and it does not work. It never gives an option to reinitialize. Is there another way to do it? I even logged in as the administrator and it won't work. Is there a way to just delete the settings and reset them?
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ASKER
Thanks soooo much, you're awesome!!
Thanks, glad I could help.
-Matt
-Matt
I think I may have determined why this problem occurs....(we all know how to fix it...but the fix is pointless if you have to keep doing it...)
The offline file database has a path name limitation. I don't know what it is - but if your path\file name is too long it will corrupt the database and cause the "The Parameter is Incorrect" error.
Make sure that your file and folder names are kept as short . I also recommend not using special characters for any folder or file names.
-Brad
The offline file database has a path name limitation. I don't know what it is - but if your path\file name is too long it will corrupt the database and cause the "The Parameter is Incorrect" error.
Make sure that your file and folder names are kept as short . I also recommend not using special characters for any folder or file names.
-Brad
http://www.microsoft.com/windowsxp/using/mobility/learnmore/offlinefiles.mspx
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/csc_working_offline.mspx
http://www.pcstats.com/articleview.cfm?articleid=1646&page=1
hope this helps