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ateller

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BAD_POOL_CALLER crashing my computer

BAD_POOL_CALLER

in the past two weeks ( not before) my computer is crashing from time to time and I'm getting a "BAD_POOL_CALLER" blue screen.

The last crash generated the following STOP message:

STOP: 0X000000C2 (0x00000007,0x00000CD4,0x02220001,0x89DBB6E8)


the crash prior to the one that generated the above STOP generated the following one:

STOP: 0x000000C2 (0x00000007,0x00000CD4,0x02220001,0x890066E8)


I have no idea what is causing this or how to go about fixing it.

I'll greatly appreciate any assistance.

thank you

ANT
SOLUTION
Avatar of zephyr_hex (Megan)
zephyr_hex (Megan)
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could be faulty ram

go download http://www.memtest.org/#downiso

create a boot disk, and run tests
2 quik for me lol
it is possible that it is a faulty device driver (how to interpret which driver : http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314492 )
but i would start with testing the memory first.
If tests are clean, see if you can try using different RAM anyways.
Avatar of fruhj
fruhj

The other guys have some great suggestions.

In addition, try google searching the error  - as much as possible - you might find a specific answer to it.

Also as a side note the first part of the error (the Stop 0x00000000C2 is fairly meaningfull - the rest between the () will often change so try searching for your error and stop and 0X000000C2

I just did that and turned up a nice article from Microsoft with tips on how to go about figuring this all out...
http://support.microsoft.com/kb/314492/EN-US/
In addition to all the great advice above, Go to start<right click on my computer< select properties<hardware<device manager, take a look at your drivers.  Also go to the computer manufacture'rs website and check for driver and download updates for your system.
The crash may be caused by faulty ram or device driver error. The system event log and the minidump has the most useful diagnostic information. When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and it has the detail of the blue screen.

Event ID: 1001
Source: Save Dump
Description:
The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
Microsoft Windows..... A dump was saved in: .......

Event Source: System Error
Event Category: (102)
Event ID: 1003
Description:
Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000

Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here

Zip 5 to 6 minidumps to a zip file and attach it at any webspace. I will study the dump and find out the culprit. If you can't provide the minidumps, run memtest to stress test the ram. Make sure that your windows is not infected with spyware and adware.

Get public webspace
Use a free service like rapidshare to attach the minidumps and post the url of the mimidumps at this thread.
http://www.rapidshare.de/
Avatar of ateller

ASKER

First, my thanks to all of you for responding so quickly to my question.

I  ran the memory tests - several passes- and no errors were reported.

In response to cpc2004's instructions below is the link to my minidump zip file - it contains six dump files from all the instances in which this problem has occurred:

                http://rapidshare.de/files/12733580/Minidump.zip.html

Below are the various event 1001 and 1003 sets of data that are associated with the six blue screens:

Event Type:      Information
Event Source:      Save Dump
Event Category:      None
Event ID:      1001
Date:            2/7/2006
Time:            12:37:04 AM
User:            N/A
Computer:      DELL670
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000c2 (0x00000007, 0x00000cd4, 0x02220001, 0x89dbb6e8). A dump was saved in: C:\WINDOWS\Minidump\Mini020706-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            2/7/2006
Time:            12:37:45 AM
User:            N/A
Computer:      DELL670
Description:
Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 02220001, parameter4 89dbb6e8.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 63    000000c
0020: 32 20 20 50 61 72 61 6d   2  Param
0028: 65 74 65 72 73 20 30 30   eters 00
0030: 30 30 30 30 30 37 2c 20   000007,
0038: 30 30 30 30 30 63 64 34   00000cd4
0040: 2c 20 30 32 32 32 30 30   , 022200
0048: 30 31 2c 20 38 39 64 62   01, 89db
0050: 62 36 65 38               b6e8    

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------




Event Type:      Information
Event Source:      Save Dump
Event Category:      None
Event ID:      1001
Date:            2/6/2006
Time:            8:21:35 PM
User:            N/A
Computer:      DELL670
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000c2 (0x00000007, 0x00000cd4, 0x02040003, 0x888b5298). A dump was saved in: C:\WINDOWS\Minidump\Mini020606-02.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            2/6/2006
Time:            8:21:56 PM
User:            N/A
Computer:      DELL670
Description:
Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 02040003, parameter4 888b5298.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 63    000000c
0020: 32 20 20 50 61 72 61 6d   2  Param
0028: 65 74 65 72 73 20 30 30   eters 00
0030: 30 30 30 30 30 37 2c 20   000007,
0038: 30 30 30 30 30 63 64 34   00000cd4
0040: 2c 20 30 32 30 34 30 30   , 020400
0048: 30 33 2c 20 38 38 38 62   03, 888b
0050: 35 32 39 38               5298    

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Event Type:      Information
Event Source:      Save Dump
Event Category:      None
Event ID:      1001
Date:            2/6/2006
Time:            10:21:49 AM
User:            N/A
Computer:      DELL670
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000c2 (0x00000007, 0x00000cd4, 0x02220001, 0x890066e8). A dump was saved in: C:\WINDOWS\Minidump\Mini020606-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            2/6/2006
Time:            10:22:25 AM
User:            N/A
Computer:      DELL670
Description:
Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 02220001, parameter4 890066e8.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 63    000000c
0020: 32 20 20 50 61 72 61 6d   2  Param
0028: 65 74 65 72 73 20 30 30   eters 00
0030: 30 30 30 30 30 37 2c 20   000007,
0038: 30 30 30 30 30 63 64 34   00000cd4
0040: 2c 20 30 32 32 32 30 30   , 022200
0048: 30 31 2c 20 38 39 30 30   01, 8900
0050: 36 36 65 38               66e8    



------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Event Type:      Information
Event Source:      Save Dump
Event Category:      None
Event ID:      1001
Date:            1/25/2006
Time:            1:36:43 AM
User:            N/A
Computer:      DELL670
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000c2 (0x00000007, 0x00000cd4, 0x02040001, 0x8969c358). A dump was saved in: C:\WINDOWS\Minidump\Mini012506-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            1/25/2006
Time:            1:37:25 AM
User:            N/A
Computer:      DELL670
Description:
Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 02040001, parameter4 8969c358.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 63    000000c
0020: 32 20 20 50 61 72 61 6d   2  Param
0028: 65 74 65 72 73 20 30 30   eters 00
0030: 30 30 30 30 30 37 2c 20   000007,
0038: 30 30 30 30 30 63 64 34   00000cd4
0040: 2c 20 30 32 30 34 30 30   , 020400
0048: 30 31 2c 20 38 39 36 39   01, 8969
0050: 63 33 35 38               c358    



---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Event Type:      Information
Event Source:      Save Dump
Event Category:      None
Event ID:      1001
Date:            1/23/2006
Time:            9:58:01 AM
User:            N/A
Computer:      DELL670
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000c2 (0x00000007, 0x00000cd4, 0x02070004, 0x8a6e9438). A dump was saved in: C:\WINDOWS\Minidump\Mini012306-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            1/23/2006
Time:            9:58:53 AM
User:            N/A
Computer:      DELL670
Description:
Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 02070004, parameter4 8a6e9438.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 63    000000c
0020: 32 20 20 50 61 72 61 6d   2  Param
0028: 65 74 65 72 73 20 30 30   eters 00
0030: 30 30 30 30 30 37 2c 20   000007,
0038: 30 30 30 30 30 63 64 34   00000cd4
0040: 2c 20 30 32 30 37 30 30   , 020700
0048: 30 34 2c 20 38 61 36 65   04, 8a6e
0050: 39 34 33 38               9438    

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Event Type:      Information
Event Source:      Save Dump
Event Category:      None
Event ID:      1001
Date:            1/22/2006
Time:            11:57:01 AM
User:            N/A
Computer:      DELL670
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000c2 (0x00000007, 0x00000cd4, 0x02070001, 0x88893c48). A dump was saved in: C:\WINDOWS\Minidump\Mini012206-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            1/22/2006
Time:            11:58:02 AM
User:            N/A
Computer:      DELL670
Description:
Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 02070001, parameter4 88893c48.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 63    000000c
0020: 32 20 20 50 61 72 61 6d   2  Param
0028: 65 74 65 72 73 20 30 30   eters 00
0030: 30 30 30 30 30 37 2c 20   000007,
0038: 30 30 30 30 30 63 64 34   00000cd4
0040: 2c 20 30 32 30 37 30 30   , 020700
0048: 30 31 2c 20 38 38 38 39   01, 8889
0050: 33 63 34 38               3c48    




once again, thank you all for your assistance.


ANT























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Avatar of ateller

ASKER

I gave cpc2004 450 points because his answer led to a very specific solution direction; I gave zephyr hex 50 points because he was the first to give the ram test procedure.

again, my thanks to all for your assistance; it is most appreciated.

ANT