Do not use on any
shared computer
August 30, 2008 01:07am pdt
 
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Attachment Details

No HP devices have been detected.  HP Solution Center will close now. L7650 working otherwise

Tags: Hewlett Packard, L7650 All-In One, 8.0, HP Solution Center, No HP devices have been detected.  HP Solution Center will close now.
Windows XP
HP Officejet L7650 All-In-One
Computer had been using this printer with USB.  Change to ethernet / network configuration.
Software no longer recognizes printer - reinstalled HP Basic download.  HP Solution Center no longer works. Printer works.
Workaround for scanning is to execute hpqscnvw.exe but capability to print to .pdf file is missing.

Uninstalled all HP software.
Downloaded and installed "FULL" software.
Computer appears to think that there is already a device installed....
Install the printer but the HP install doesn't see the network printer. (???)  Is this a clue?
Manually setting the port for the printer does allow the printer to work.
Intall HP Imaging Device Function 8.0
Get HP Solution Center but it stops with "No HP devices have been detected.  HP Solution Center will close now."
Still using the workaround.
Want to get HP Solution Center working so that .pdf file printing from scanner will work.
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Question Stats
Zone: Computer Hardware
Question Asked By: fmarshall
Solution Provided By: fmarshall
Participating Experts: 2
Solution Grade: A
Views: 468
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[+][-]Administrative Comment by Netminder
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[+][-]Expert Comment by nobus

Rank: Guru

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[+][-]Author Comment by fmarshall
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[+][-]Author Comment by fmarshall
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[+][-]Administrative Comment by Netminder
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[+][-]Author Comment by fmarshall
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[+][-]Accepted Solution by fmarshall
Accepted Solution by fmarshall:

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Comment by fmarshall
CAn I reopen this?
 
 
Comment by nobus
yes you can, just post a Q to the mods in the help section
 
 
Comment by ernieganas
Solution given does not necessarly solve the problem, I hav used the batch file to completely remove all traces of HP software and still the problem exists. I will ask a new specific question
 
 
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