Question

How Do I uninstall Dotcom Toolbar?

Asked by: kdluke

Somehow, dotcom toolbar was installed on my computer.  I uninstalled the program through add/remove programs, but. alas, the dotcom toolbar is still there.  It is quite annoying.  I installed hijack this and ran a scan, as per another posting, but am unsure of which files to delete.  Any help would be appreciated.  Thank you!

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Asked On
2004-01-19 at 13:41:15ID20855751
Tags

uninstall

,

dotcom

,

toolbar

Topic

Miscellaneous

Participating Experts
2
Points
250
Comments
7

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Answers

 

by: sunray_2003Posted on 2004-01-19 at 13:41:32ID: 10150355


Spyware/Adware removal tools:
------------------------------

What is spyware : http://www.spychecker.com/spyware.html

SpyBot-S&D : http://www.webattack.com/download/dlspybot.shtml

Ad-aware : http://www.webattack.com/download/dladaware.shtml

Trojan Remover :http://www.simplysup.com/

HijackThis : http://www.webattack.com/download/dlhijackthis.shtml

KL-Detector  :http://www.webattack.com/download/dlkldetector.shtml

X-Cleaner Free  :http://www.webattack.com/download/dlxcleaner.shtml

SpywareBlaster  :http://www.webattack.com/download/dlspywareblaster.shtml

SpywareGuard :http://www.webattack.com/download/dlspywareguard.shtml

SpySites  :http://www.webattack.com/download/dlspysites.shtml

Keylogger Hunter :http://www.webattack.com/download/dlklhunter.shtml

Spycop: http://www.spycop.com/

BHODemon : http://www.spywareinfo.com/downloads/bhod/

Browser Hijack Blaster : http://www.wilderssecurity.net/bhblaster.html

Goodbye Spy http://www.topshareware.com/GoodBye-Spy-download-2012.htm

CWShredder: http://www.spywareinfo.com/~merijn/cwschronicles.html#cwshredder

Other spyware removal instructions: http://www.pchell.com/support/click2findnow.shtml


online virus scanner:
---------------------

http://housecall.trendmicro.com/

http://security.symantec.com/

http://www.pandasoftware.com/activescan/com/activescan_principal.htm

http://www.pcpitstop.com/antivirus/default.asp

 

by: LucFPosted on 2004-01-19 at 13:41:43ID: 10150358

Hi kdluke,

SpyBot-S&D : http://www.webattack.com/download/dlspybot.shtml
Ad-aware : http://www.webattack.com/download/dladaware.shtml
HijackThis : http://www.webattack.com/download/dlhijackthis.shtml
If you go for Hijackthis, post the logfile and we should be able to tell you wich entries to delete.
CWShredder: http://www.spywareinfo.com/~merijn/cwschronicles.html#cwshredder
KL-Detector  :http://www.webattack.com/download/dlkldetector.shtml
X-Cleaner Free  :http://www.webattack.com/download/dlxcleaner.shtml
SpywareBlaster  :http://www.webattack.com/download/dlspywareblaster.shtml
SpywareGuard :http://www.webattack.com/download/dlspywareguard.shtml
SpySites  :http://www.webattack.com/download/dlspysites.shtml
Keylogger Hunter :http://www.webattack.com/download/dlklhunter.shtml
Spycop: http://www.spycop.com/
Goodbye Spy http://www.topshareware.com/GoodBye-Spy-download-2012.htm
Other spyware removal instructions: http://www.pchell.com/support/click2findnow.shtml

Greetings,

LucF

 

by: LucFPosted on 2004-01-19 at 13:42:10ID: 10150361

hmm, about a second.... :-(

 

by: kdlukePosted on 2004-01-19 at 13:52:23ID: 10150448

LucF,

Here are the files that were found by HiJackThis.

Logfile of HijackThis v1.97.7
Scan saved at 2:32:18 PM, on 1/19/2004
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Webshots\WebshotsTray.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~3\SPEEDD~1\nopdb.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\KENNETH LUKAS\Local Settings\Temporary Internet Files\Content.IE5\4DIJC9AJ\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O1 - Hosts: 213.222.11.11 auto.search.msn.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_2_3_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_2_3_0.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [redirect] C:\windows\redirect5.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Help (HKCU)
O9 - Extra button: ComcastHSI (HKCU)
O9 - Extra button: Support (HKCU)
O9 - Extra button: WeatherBug (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinstc.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {412F2472-59BC-4CCB-A3D4-C16A7D57CDCF} (CouponsIncIECtl Class) - http://a19.g.akamai.net/7/19/7125/1290/ftp.coupons.com/v7/brix7ie.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresearch.com/OTXMedia/OTXMedia.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/1492c996fc78f4961905/netzip/RdxIE601.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.yahoo.com/games/play/client/exentctl_0_0_0_1.ocx
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX25.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37882.5981712963
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://ftp.coupons.com/r3120/cpbrxpie.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312

 

by: sunray_2003Posted on 2004-01-19 at 13:56:46ID: 10150475

kdluke,

can you see this toolbar in control panel --> add/remove programs
if yes , delete it there

Thanks,
Sunray

 

by: sunray_2003Posted on 2004-01-19 at 13:57:16ID: 10150479

Doesnot specifically look bad in your hijackthis

hence try spybot, ad-ware and cwshredder and check if they would solve the issue

 

by: kdlukePosted on 2004-01-19 at 14:15:10ID: 10150610

The CWShredder did it.  Thanks to you both, Sunray & LucF

20120131-EE-VQP-002

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