Question

How to Cancel Account ?

Asked by: Term56

[Admin Edit on 2009-03-27] Please note that this question is from 2005 and all of the links have changed over the years. Current (as of today) information is contained at my last post at the bottom. Vee_Mod

I've looked everywhere and I cant cancel my account. How do I go about doing it ?

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Asked On
2005-01-28 at 07:52:40ID21292650
Tags

cancel

,

account

Topic

Miscellaneous

Participating Experts
6
Points
50
Comments
12

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    Answers

     

    by: RQuadlingPosted on 2005-01-28 at 07:57:58ID: 13164299

    Hi Term56,


    Just stop using it. You should be able to unsubscribe from any EE mailings from your account page. But, don't. Your contribution and question asking is how we all get expert points.

    Regards,

    Richard Quadling.

     

    by: LRI41Posted on 2005-01-28 at 08:39:42ID: 13164882



     
     How do I cancel my subscription?


    If you wish to cancel your Premium Services subscription, there are only three ways to do so, and all are online. You MUST be logged in to cancel Premium Services.

    You can click on the Premium Services link on any page, then scroll to the bottom of the page and follow the Cancellation link.
    You can click on your Username or the My Account link (which is at the top of every page). That will take you to your profile. Scroll down until you see "Premium Services" and click View, and then follow the Cancellation link.
    You can use the following link:
     
    https://secure.experts-exchange.com/editPremiumServices.jsp
     
    If you're a free member, you effectively cancel by not participating, or contact Community/Customer Support.

    Reference:

    http://www.experts-exchange.com/help.jsp#hi10

     

    by: ithawaiiPosted on 2005-01-28 at 12:13:27ID: 13167118

    sorry to hear that you want to cancel, my friend. But if you really want to close the account, go to this link:
    http://www.experts-exchange.com/cancelPS1.jsp
    Click on "Continue with Cancelation" at bottom-right corner to process your cancelation order.
    ithawaii

     

    by: ithawaiiPosted on 2005-02-22 at 11:48:08ID: 13375184

    term56,
    did you try my method? if so, can u accept my answer?

     

    by: turn123Posted on 2005-02-22 at 12:37:54ID: 13375688

    LOL I need to read the question a little closer before I ping next time :-).

    Since this isn't Term56's premium account (if (s)he has one) the cancel link won't help (in this case).

    Term56,

    You need to ask a question in http://www.experts-exchange.com/Community_Support/askQuestion.jsp to get further assistance.

    Turn123

     

    by: turn123Posted on 2008-11-06 at 13:25:48ID: 22899741

    You would be better off starting a new question in http://www.experts-exchange.com/Community_Support/askQuestion.jsp to get a Moderator to review it and help you.

     

    by: Vee_ModPosted on 2008-11-07 at 03:24:51ID: 22903370

    This is the latest information I have about closing an account:

    Limited: As posted at the start of this (three and one-half years ago) - you don't. Just quit posting.

    Premium Services: You can cancel your Premium Services subscription at any time by Editing your profile, then clicking the Billing Info button. You will be required to re-enter your password, and from there you can cancel. (A link is provided.)

    When you cancel the Premium Services, you will still have use of them through the remainder of your billing cycle. Experts Exchange does not offer refunds.
     
    More details are available at: http://www.experts-exchange.com/help.jsp#hi389

     

    by: cami620Posted on 2010-07-04 at 10:10:08ID: 33133626

    How do I cancel my Expert exchange account  before the 30 trial period?

    20120131-EE-VQP-002

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