[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.2

Who knows of a good Knowledgebase product

Asked by Rartemass in Miscellaneous

Tags: talisma, webbased, what

The knowledgebase needs to be completly webbased, we will host it ourselves.

The specifics are as follows:
Minimum 1,000 articles
Minimum 4 Administrators
2 sections, 1 for general staff, other for technical staff
Must be able to attach following file types to articles: PDF, DOC, XLS, TXT
Must be able to insert information from clipboard
Must be able to insert images from files

Working on a limited budget and need cheap solutions.  Prefer already developed system, don't want PHP code to add to developed website.
I have looked at http://www.novosolutions.com/knowledge-base-software/
and http://www.talisma.com/tal_products/knowledgebase.asp
These two seem to have what I require but I wanted other cheaper options.
To assist with your pricing the one from Talisma is about AUD$10,000 so I would like it below that amount.
[+][-]10/13/05 05:26 PM, ID: 15082318Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zone: Miscellaneous
Tags: talisma, webbased, what
Sign Up Now!
Solution Provided By: iJerry_net
Participating Experts: 4
Solution Grade: B
 
[+][-]10/07/05 08:58 AM, ID: 15039811Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]10/09/05 05:34 PM, ID: 15049434Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/13/05 12:16 PM, ID: 15080328Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]10/13/05 04:31 PM, ID: 15082085Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/17/05 04:36 PM, ID: 15103892Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-92