My Norton Antivirus 2005 (Internet Security 2005) has detected the following virus (which it cannot repair or delete) :
Loadadv458.exe
Downloader.Trojan
The location of the infected file is:
C:\ProgramFIles\Common Files \ Wise Installation Wizard\WISCDEBF9E7BCEB43A7
986CE66377
C28ABC_1_0
_0.MSI
This is what I have tried so far ( which has NOT resolved the problem) :
1) Tried to delete it from the quarantine list - from the "Backup items" - but it still shows up again.
2) Scanned with TrojanHunter, which detected and removed the virus. However....when I did a new scan with Norton, it reported that the virus was still there (that I am still infected). I then ran the TrojanHunter scan again...which then indicated that I had NO infections or threats
but according to Norton, I still have.
3) I scanned with "Trend Micro House Scan" , which removed a lot of things (but nothing looking like the Downloader.Trojan virus. (while doing this scan, a Norton "announcement" suddenly showed up explaining that Norton had detected and deleted a virus named "Downloader.Trojan" ...and DELETED it ! , but it still showed up in the next Norton scan I did.
4) I scanned with Spybot Search & Destroy 1.4, which didnt help.
5) I followed the suggestion in the Symantec link:
http://securityresponse.symantec.com/avcenter/venc/data/downloader.trojan.html.... and did a Norton scan in Safe Mode + looked for anything suspicious in HKEY_local_machine/softwar
e/microsof
t/windows/
currentver
sion/run
HKEY_local_machine/softwar
e/microsof
t/windows/
currentver
sion/runon
ce
HKEY_current_user/software
/microsoft
/windows/c
urrentvers
ion/run HKEY_current_user/software
/microsoft
/windows/c
urrentvers
ion/runonc
e
..but nothing changed.
6) I tried out the Hijack Spyware Tools ( HijackThis 1.99.1)...but I am afraid that tool is too complicated for me.
7) I scanned with ScanSpyware v.38
which detected many things, but they require that you purchase it if you want to use its cleaning tool (...and I have no credit card).
8) I scanned with the Ewido Security Suite software, which detected and deleted a number of spyware threats, but did NOT detect the virus I have not in the full scan, and not when I went to the windows file that is infected, highlighted it, right clicked it and choose Scan with ewido (doing the same with Norton, the virus is detected
What else can I do
that is not difficult for an amateur like me ?
Grateful for any suggestions?
Hans
Ps. I am running on a Windows XP Home