Question

CD-tray opens/closes randomly

Asked by: eikelein

Hi;
I am stumped. The CD tray opens and closes randomly.
Win XP SP2, Malwarebytes, asquared and avast! don't find anything.
GMER and Blacklight don't find any rootkits either.
I have un-installed the CD drive and had the system re-install it.
I have searched here and on Google but I am bad on search words, no luck

Has anybody heard of this behavior or can you point me to some more tests?

Any hints are appreciated, TIA.
eikelein

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Asked On
2009-03-05 at 16:05:55ID24204105
Tags

CD tray

,

virus

,

malware

,

hardware

,

XP

Topic

Miscellaneous

Participating Experts
4
Points
125
Comments
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Answers

 

by: MASQUERAIDPosted on 2009-03-05 at 22:23:35ID: 23814291

This is very typical of hardware failure on the drive itself. The best diagnostic test is to pull the IDE data ribbon cable and then start the PC. If you get the same behaviour then the problem has nothing to do with the PC/Windows.

Usually the fault is electronic in the drive but very occasionally it can me blamed simply on a mechanical problem with the eject button where it is sticking in the depressed position.

 

by: eikeleinPosted on 2009-03-06 at 03:01:33ID: 23815456

Thank you Masqueraid.

I will try that when I am back at the customer's to install the memory upgrade they ordered.

Moderators, please leave this question open until I report back. TIA

 

by: nickg5Posted on 2009-03-06 at 05:51:51ID: 23816438

It may not always be a hardware failure that can open a CD rom. I received an e-mail one time from a friend.
It said click here to see the perfect coke holder. I clicked and my CD rom popped open and stayed open, for me to put my glass of coke. It closed when I closed it manually, so somehow this was accomplished via an e-mail link.

Moderators, please leave this question open until I report back. TIA
..........you'll get periodic messages that you have open questions...........and a "final" message when the mods have considered it abandoned due to time. That would be weeks from now............

 

by: MASQUERAIDPosted on 2009-03-06 at 11:31:13ID: 23820161

What nickg5 is talking about is a variation on this but that relies on the data cable being connected otherwise the PC can't send a tray open/close message to the drive.

 

by: neopolitanPosted on 2009-03-06 at 23:55:41ID: 23823896

I had this problem once. I tried various measures, finally ended up reinstalling windows, which corrected the problem.
You need to check for hard ware problems, the switch may be stuck.
Any infections- Try hijack this and check for any unexpected entries

 

by: devgolaniPosted on 2009-04-04 at 04:06:57ID: 24066852

There is a virus in one system .DDL file,which can come to pc's sometimes which even a kid like me can create and send to anyone..n this .dll file RANDOMLY OPENS YOUR CDROM AND CLOSE IT WITHOUT EVEN PROMPTING.
so as "neopolitan" said,you can finally endup to this problem by reinstalling windows.

 

by: eikeleinPosted on 2009-04-04 at 04:54:49ID: 24067003

Hi back;

Sorry that it took that long; Finally I had to call the customer.

They said: "Oh, we removed that game XYZ our granddaughter had installed and it is okay now"!

It was neither the hardware, just some silly "coke holder" effect.

Thanks to all.  

 

by: MASQUERAIDPosted on 2009-07-26 at 15:33:49ID: 24947797

So really nickg5 had the right answer?

 

by: eikeleinPosted on 2009-07-26 at 16:34:20ID: 24948005

Masqueraid,

I once more read through the thread but I don't see where nickg5 helped to "solve" this issue.

I could even ask why can another member request that my question stays open? It stayed open even after I posted back with the "solution".

Respectfully

 

by: MASQUERAIDPosted on 2009-07-26 at 16:55:33ID: 24948059

The thread stays open until the asker (or moderator) closes it
- Posting comments doesn't close a thread - nor do they keep a thread open (nickg5 is quoting your own comment "Moderators, please leave this question open until I report back. TIA" in his post)
- as the asker you have to hit one of the Accept links.

In this case you've chosen to close the thread by clicking on the 'Accept as Solution' link in your own post.

I asked about nickg5's post as in your solution your comment describes "just some silly "coke holder" effect." which seemed to be exactly what nickg5 mentioned.

20120131-EE-VQP-002

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