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Asked by peril in Miscellaneous, Mice / Keyboards, Windows XP Operating System
Hi,
I have a laptop (toshiba equium A60) about 7 or 8 years old) that was badly infected with malware. So reinstalled using windows xp home edition with sp3 and using drivers downloaded from toshiba website.
Everything works fine on the laptop apart from usb optical mice.
They all fail on the final leg of installation. It sees them as HID devices and even as mouse, but in the end says it cannot install.
device manager on one occasion listed a mouse as a ps2 mouse (which it isn't) AND also as "unknown device" another mouse was listed under HID AND a "unknown device"
I have heard that reinstalling as sp2 instead of 3 and the upgrading to sp3 AFTER the mouse has been installed would solve this problem, but it would be nice to avoid doing a complete reinstall again for what appears a tiny problem.
If anyone has come across this and knows a fix without reinstalling again (as all her docs and programs have gone back in place now) that would be much appreciated!
20091111-EE-VQP-89 - Hierarchy / EE_QW_3_20080625
