nickg5
asked on
using Drive Fitness Tool got me these results: now what?
Windows XP computer won't boot up to the desktop. The result is one of the below:
1. CHKDSK begins and stops during stage 1 when it finds file segment 156104 as not readable.
2. Pressing any key within the time frame shown, 10 seconds, does not stop the file checking.
3. Bypassing CHKDSK using F8 gets to the screen where safe mode can be chosen. That proceeds to a full screen that has these sorts of entries and the bootup does not proceed:
mult(0)disk(0)rdisk(0)part ition(2)\w indows\sys tem 32\drivers\ntfs.sys
mult(0)disk(0)rdisk(0)part ition(2) > similar, etc.
mult(0)disk(0)rdisk(0)part ition(2) > similar > etc.
mult(0)disk(0)rdisk(0)part ition(2) etc.
etc.
So, I backed up Drive Fitness Tool to CD and then to the affected machine and F12.
The option "onboard on USB CD rom drive" was chosen.
Bootup failed.
Then the choices were F1 to try again and that failed.
Another choice was F5 to run diagnostics. I tried this and Pre Boot System Assessment build 4505 began.
Various test were done and initially they were pretty fast. Drive was one of them.
Others were video, memory, etc.
At one point an error code was given:
error code 0142
msg error code 2000-0142
msg unit drive self test failed status byte = 79
then an option for Dell to continue testing. I clicked ok and it said it might take 30+ minutes. I let it keep testing until it gave me an option:
"Booting Dell Diagnostics Utility Partition" press any key. I did and got nothing.
So, what should I try now to bootup this machine whose HD is 99% full and I need to do a defrag, maybe run malwarebytes, and remove other program, etc.
1. CHKDSK begins and stops during stage 1 when it finds file segment 156104 as not readable.
2. Pressing any key within the time frame shown, 10 seconds, does not stop the file checking.
3. Bypassing CHKDSK using F8 gets to the screen where safe mode can be chosen. That proceeds to a full screen that has these sorts of entries and the bootup does not proceed:
mult(0)disk(0)rdisk(0)part
mult(0)disk(0)rdisk(0)part
mult(0)disk(0)rdisk(0)part
mult(0)disk(0)rdisk(0)part
etc.
So, I backed up Drive Fitness Tool to CD and then to the affected machine and F12.
The option "onboard on USB CD rom drive" was chosen.
Bootup failed.
Then the choices were F1 to try again and that failed.
Another choice was F5 to run diagnostics. I tried this and Pre Boot System Assessment build 4505 began.
Various test were done and initially they were pretty fast. Drive was one of them.
Others were video, memory, etc.
At one point an error code was given:
error code 0142
msg error code 2000-0142
msg unit drive self test failed status byte = 79
then an option for Dell to continue testing. I clicked ok and it said it might take 30+ minutes. I let it keep testing until it gave me an option:
"Booting Dell Diagnostics Utility Partition" press any key. I did and got nothing.
So, what should I try now to bootup this machine whose HD is 99% full and I need to do a defrag, maybe run malwarebytes, and remove other program, etc.
ASKER
why is a year old HD about to die?
trying to get to the desktop to run a defrag, remove some programs, try malwarebytes, etc.
trying to get to the desktop to run a defrag, remove some programs, try malwarebytes, etc.
Also two weeks old HDD dies.
If you have some important data on it try to rescue it first!!! With every minute of usage you have less posibility to rescue your data. Some of your files are already lost for good.
Look at this post about your error:
http://forums.majorgeeks.com/showthread.php?t=143031
You probably will not be able to start windows on this disk again. You still have option to connect this disk to other computer and run different programs on it.
If your disk is 99% full, you will not be able to get some useful results from defrag. It needs at least 15% of free space.
If you have some important data on it try to rescue it first!!! With every minute of usage you have less posibility to rescue your data. Some of your files are already lost for good.
Look at this post about your error:
http://forums.majorgeeks.com/showthread.php?t=143031
You probably will not be able to start windows on this disk again. You still have option to connect this disk to other computer and run different programs on it.
If your disk is 99% full, you will not be able to get some useful results from defrag. It needs at least 15% of free space.
ASKER
what about trying diagnostics with UBCD?
ASKER CERTIFIED SOLUTION
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ASKER
we'll take the system to the shop next week and expect to reformat the drive or he may want to buy a larger one and move his data over.
Someone said try:
http://www.puppylinux.org/main/index.php?file=Download Latest Release.htm
Someone said try:
http://www.puppylinux.org/main/index.php?file=Download Latest Release.htm
ASKER
trying ISO from UBCD did not boot the system using F12.
Tried the XP disc to get to recovery console using F12 did not work.
Everything tried results in the same thing, a failure of CHKDSK to continue past file segment 156106 as being not readable, the inability to press any key to bypass CHKDSK, and F8 to try safe mode gets stuck on the screen that is full of
stuff like this:
mult(0)disk(0)rdisk(0)part ition(2)\w indows\sys tem 32\drivers\ntfs.sys
mult(0)disk(0)rdisk(0)part ition(2) > similar, etc.
mult(0)disk(0)rdisk(0)part ition(2) > similar > etc.
mult(0)disk(0)rdisk(0)part ition(2) etc.
etc.
Tried the XP disc to get to recovery console using F12 did not work.
Everything tried results in the same thing, a failure of CHKDSK to continue past file segment 156106 as being not readable, the inability to press any key to bypass CHKDSK, and F8 to try safe mode gets stuck on the screen that is full of
stuff like this:
mult(0)disk(0)rdisk(0)part
mult(0)disk(0)rdisk(0)part
mult(0)disk(0)rdisk(0)part
mult(0)disk(0)rdisk(0)part
etc.
I have reasons to believe its a corrupted format rather than a complete disk failure! so do a clean format and hope everything gets fine!
try to run chkdsk using recovery console:
http://www.techsupportforum.com/hardware-support/hard-drive-support/202137-dst-short-status-test-failed.html
http://www.techsupportforum.com/hardware-support/hard-drive-support/202137-dst-short-status-test-failed.html
ASKER
davorin:
I tried putting the Windows XP disc in the CD rom and noticed nothing different than letting it try to bootup without the disc.
Do I press F12 to get into the recovery console.
He has something called Avaris on there and the first thing you see upon a bootup attempt is press F11 to get to the Avaris recovery console.
I am not seeing anything in there that is helpful.
From that link you gave above the instructions say:
Try this:
1. Boot the computer with the Windows disc.
2. At the "Welcome to Setup" screen > press R to start the Recovery Console.
We don't get a "Welcome to setup" screen.
3. When prompted type "1". (if you have a multi-boot computer, select the installation you want to repair.)
4. When prompted > enter the Administrator password. If there is no password, just press ENTER.
5. Now you should be in the recovery console.
6. Type chkdsk c: /p /r > press <Enter>.
7. When the disk check is done: Type Exit > press <Enter>.
8. Take the Windows disc out and reboot.
I tried putting the Windows XP disc in the CD rom and noticed nothing different than letting it try to bootup without the disc.
Do I press F12 to get into the recovery console.
He has something called Avaris on there and the first thing you see upon a bootup attempt is press F11 to get to the Avaris recovery console.
I am not seeing anything in there that is helpful.
From that link you gave above the instructions say:
Try this:
1. Boot the computer with the Windows disc.
2. At the "Welcome to Setup" screen > press R to start the Recovery Console.
We don't get a "Welcome to setup" screen.
3. When prompted type "1". (if you have a multi-boot computer, select the installation you want to repair.)
4. When prompted > enter the Administrator password. If there is no password, just press ENTER.
5. Now you should be in the recovery console.
6. Type chkdsk c: /p /r > press <Enter>.
7. When the disk check is done: Type Exit > press <Enter>.
8. Take the Windows disc out and reboot.
ASKER
by the way, the question in the link you provided mentioned error
Error code 1000-0142
That was the error we get during a test. We now get another error, 1000-0146
Error code 1000-0142
That was the error we get during a test. We now get another error, 1000-0146
Sorry for long delay.
You need to boot from windows XP installatin CD.
Pressing F12 at boot gives you boot device menu. There you select your CD/DVD rom.
When you boot from cd just follow this steps to enter recovery console:
http://pcsupport.about.com/od/fixtheproblem/ss/rconsole.htm
Then run checkdisk.
Some of users have solved similar problems with removing and re-seating HDD and CD/DVD rom. They had problems with bad contacts. You can also try that.
You need to boot from windows XP installatin CD.
Pressing F12 at boot gives you boot device menu. There you select your CD/DVD rom.
When you boot from cd just follow this steps to enter recovery console:
http://pcsupport.about.com/od/fixtheproblem/ss/rconsole.htm
Then run checkdisk.
Some of users have solved similar problems with removing and re-seating HDD and CD/DVD rom. They had problems with bad contacts. You can also try that.
ASKER
I'ver tried the above
install XP CD, press F12 and select CD rom.
I think it went straight to chkdsk where we encounter the file segments 156104 thru 156106 being not readable and the end of the road.
I do not remember, at all, a screen that says press any key to boot from XP CD.
I'll try again.
The pc is a Dell and Dell is on the XP disc. It was actually sealed and had a code but the guy said the disc in the envelope was the exact disc that was installed on his system (I'm not so sure about that).
install XP CD, press F12 and select CD rom.
I think it went straight to chkdsk where we encounter the file segments 156104 thru 156106 being not readable and the end of the road.
I do not remember, at all, a screen that says press any key to boot from XP CD.
I'll try again.
The pc is a Dell and Dell is on the XP disc. It was actually sealed and had a code but the guy said the disc in the envelope was the exact disc that was installed on his system (I'm not so sure about that).
ASKER
I'll tell you what happened. Some lady with a VA car tag came and according to the pc owner, who has ever owned one until a couple months ago, said "guess what was wrong with my computer?"
He said his files were "crushed".
I said, I had never heard that term used with computers. Maybe your files were corrupted and she used an external hard drive to emtpy yours. He did not mention seeing any other external equipment, but she was able to get in there and remove all content.
I''ll try to find out more about what she did, maybe call her.
He said his files were "crushed".
I said, I had never heard that term used with computers. Maybe your files were corrupted and she used an external hard drive to emtpy yours. He did not mention seeing any other external equipment, but she was able to get in there and remove all content.
I''ll try to find out more about what she did, maybe call her.
yes let us know how she did it !! I think she must have made the corrupted drive as slave (as an attachment ) to some working computer! and rescued the data !
ASKER
I'll try to talk to her. I asked the guy if she brought any other equipment with her and he said no. But, he is still got his old computer and the old hard drive.
When I first took a look at it and was going to do a defrag, he only had 72mb free out of 140 gigs. I did not know that it took 15-20 gigs of free space to even do a defrag.
Once I tried this suggestion from another thread:
To get around this set to boot into safe mode: Click Start -> Run, type msconfig and go to the Boot.ini tab. Choose the /SAFEBOOT option.
When you boot the computer it will boot into safe mode and run the chkdsk, hopefully fully (mine did and announced several fixes).
That is when I could not longer bootup with F8 > safe mode. It would get to the screen full of
stuff like this:
mult(0)disk(0)rdisk(0)part ition(2)\w indows\sys tem 32\drivers\ntfs.sys
mult(0)disk(0)rdisk(0)part ition(2) > similar, etc.
mult(0)disk(0)rdisk(0)part ition(2) > similar > etc.
mult(0)disk(0)rdisk(0)part ition(2) etc.
etc.
and stop. So I was trappede, no safe mode and CHKDSK would not complete itself.
When I first took a look at it and was going to do a defrag, he only had 72mb free out of 140 gigs. I did not know that it took 15-20 gigs of free space to even do a defrag.
Once I tried this suggestion from another thread:
To get around this set to boot into safe mode: Click Start -> Run, type msconfig and go to the Boot.ini tab. Choose the /SAFEBOOT option.
When you boot the computer it will boot into safe mode and run the chkdsk, hopefully fully (mine did and announced several fixes).
That is when I could not longer bootup with F8 > safe mode. It would get to the screen full of
stuff like this:
mult(0)disk(0)rdisk(0)part
mult(0)disk(0)rdisk(0)part
mult(0)disk(0)rdisk(0)part
mult(0)disk(0)rdisk(0)part
etc.
and stop. So I was trappede, no safe mode and CHKDSK would not complete itself.
well it takes disk space to defrag- to move back and forth the sectors a sort of swapping so if its chocked it cant do it efficiently maybe impossible to perform beyond a free limit!
Connect your disk to another system and try to copy your data to another disk.