[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

9.3

Upgrade client to broadband from AOL dialup

Asked by AnselAdams in New Internet Users, Email Clients, AOL Web Browser

Tags: dialup, aol, access providers, broadband

I am rusty on AOL, what it offers, and the best solution for this client. They are an older couple that wants to upgrade to broadband but keep their AOL. I'm sure there are features they use on AOL besides just the email, but I'm also confident their biggest focus is on AOL email.

The best I can determine is that AOL does not have a branded option for broadband in this area. It looks like it will be either COX cable or AT&T DSL.

My question is:

If I move them over to free email and they drop AOL, will they be able to retain their old screen name, email address, address book and old emails?

Second question, is there something I should do BEFORE they drop their dialup AOL account?

Third question... what will they lose from AOL that most customers miss?

Any and all tips will be much appreciated!
[+][-]07/30/09 02:58 AM, ID: 24978107Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: New Internet Users, Email Clients, AOL Web Browser
Tags: dialup, aol, access providers, broadband
Sign Up Now!
Solution Provided By: renazonse
Participating Experts: 2
Solution Grade: A
 
[+][-]08/03/09 02:36 PM, ID: 25008857Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-92 - Hierarchy / EE_QW_3_20080625