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11.30.2004 at 11:47PM PST, ID: 21225771
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Yahoo authentication returning "Unable to process request at this time -- error 999"

Asked by keenedm in Hot URLs

Tags: error, unable, process, request, time

For the last one or two months yahoo mail has not been working behind my corporate firewall. This also applies to services such as "my yahoo". I can go to any login page, but then receive the following error after authentication:

"Help
--------------------------------------------------------------------------------
 
Unable to process request at this time -- error 999
  Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.

Return to Yahoo!
 "

The URL of one such reply is: http://login.yahoo.com/config/login?.tries=1&.done=http%3A//us.rd.yahoo.com/my/guest/loginbox/*http%3A// au.my.yahoo.com&.src=my&partner=&.intl=au&.challenge=sOCeP0AJ7i4FwJIIFyhU.U8RVB_P&login= xxxx&passwd=xxxx&.chkP=Y&.persistent=&.hash=1&.js=1&.md5=1

Where xxxx has replaced my password & username for my privacy. Note I presume it is trying to login to Aus yahoo, since I am located here. I have a yahoo.co.uk account however. I see many others are having the same fault (see: http://www.google.com/search?hl=en&q=yahoo+messenger%2C+error+999). To my eyes it seems like yahoo have been a bit shortsighted with any security "enhancements" they have recently implimented. Note that the sometime suggested solution of logging in securely does not help.


I think I have only received this error at home on my broadband connection once or twice in the same period. The error occurs at all types of day, and following login to any yahoo domain or service. I have contacted yahoo support, but have received absolutely no human response.

I have no problem at work with any other websites or email services such as gmail or hotmail.

It is extremely frustrating not to be able to access email from other locations, and it seems like an error not contained to me. I am thinking that my corporate firewall hides some information that yahoo in their wisdom won't authenticate me without.  It is driving me nuts!Start Free Trial
 
 
[+][-]12.01.2004 at 04:58AM PST, ID: 12715201

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[+][-]12.01.2004 at 05:49AM PST, ID: 12715563

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[+][-]12.08.2004 at 01:46AM PST, ID: 12771659

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[+][-]12.08.2004 at 07:56AM PST, ID: 12774435

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About this solution

Zone: Hot URLs
Tags: error, unable, process, request, time
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Solution Provided By: hankknight
Participating Experts: 5
Solution Grade: C
 
 
[+][-]12.09.2004 at 11:06PM PST, ID: 12790289

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[+][-]12.10.2004 at 03:30AM PST, ID: 12791274

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[+][-]12.14.2004 at 11:20PM PST, ID: 12827278

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[+][-]01.06.2005 at 03:53AM PST, ID: 12971083

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[+][-]01.06.2005 at 05:35AM PST, ID: 12971699

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[+][-]01.10.2005 at 04:07AM PST, ID: 13002070

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[+][-]01.10.2005 at 07:35PM PST, ID: 13010158

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