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06.17.2008 at 06:07AM PDT, ID: 23491305
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8.0

McAfee Update Causes 100% CPU Utilization

Asked by hillch in McAfee Anti-Virus Software, Anti-Virus Applications

Tags: , ,

We are running VirusScan Enterprise 8.5.0.i, Scan Engine 5200-2160. Some of the workstations have been patched to revision 5.  Although, many have not been patched at all.

Immediately after the daily dat file update, the process mcupdate.exe spikes the CPU to 100%. PCs which have not been patched to revision 5; the PC becomes unusable for 5-20 minutes.  The same PCs after they have been patched to revision 5 behave some what better.  The update still spikes the CPU to 100% usage but lasting only about 3-5 minutes.  Towards the end of this 3-5 minute spike, the CPU usage will drop some and the PC will be somewhat usable.

Approximately 25% of our PCs are experiencing this high PC utilization. The remainder of the PCs run the update without problem.
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[+][-]06.17.2008 at 09:54AM PDT, ID: 21805081

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[+][-]07.08.2008 at 01:53PM PDT, ID: 21958146

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About this solution

Zones: McAfee Anti-Virus Software, Anti-Virus Applications
Tags: McAffee, VirusScan Enterprise, 8.5.0.i
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Solution Provided By: hillch
Participating Experts: 2
Solution Grade: A
 
 
 
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