Configure balckberry

Hi

  So i should install Server software too? because i ahve BB handhelds kit and a cd which has an installation of desktop manager. But when i installed that it ask me to reconcilate through enterprise server or therough desktop manager. Thats the confusion i have.

So what should do i select in that,because i dont have any of enterprise server software.

If i need BB Enterprise server,is there is any way without using BB enterprise server to use mail.

Thanks
suresh

Just as an example, here is the chapter on Pre-installation for version 3.6, Service Pack 4   Be sure to download the Guide for the appropriate version.

Chapter 2: Preinstallation
32 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
BlackBerry Enterprise Server Management on a Windows NT Server 4.0
The following software is required for BlackBerry Enterprise Server Management to function on a
Windows NT Server 4.0. These tools are built into Windows 2000/2003 Server. You only need to
install them if you are running Windows NT Server 4.0:
• Active Directory Service Interfaces (ADSI) 2.5: You can download this software from
http://www.microsoft.com/ntserver/nts/downloads/other/ADSI25/default.asp
• Microsoft Management Console 1.2: You can download this software from
http://www.microsoft.com/downloads/release.asp?ReleaseID=39918&area=search&ord
inal=3
After you install Microsoft Management Console 1.2, you should complete an initial startup of
the installed software (type MMC at the command prompt) before you continue.
BlackBerry User Administration
The following software is required for BlackBerry User Administration to function:
• BlackBerry User Administration has the same system requirements, but it requires different
permissions from the BlackBerry Enterprise Server.
• BlackBerry Enterprise Server and Microsoft Exchange are not required on the same computer as
BlackBerry User Administration.
Mobile Data Service
The following software is required for Mobile Data Service 1.1 to function:
• Open Database Connectivity (ODBC) 2.6 or later on the Mobile Data Service computer. ODBC is
installed with SQL Server (7.0 or 2000) or MSDE (1.0 or 2000). If you are not installing a database
tool (which is required for the BlackBerry Enterprise Server Management database), download
Microsoft Data Access Components (MDAC) 2.6 or later from
http://www.microsoft.com/data/download.htm
• Mobile Data Service must be able to send HTTP requests through TCP/IP port 3101 so that
browsers on Mobile Data Service-enabled handhelds function properly.
Warning: Universal Serial Bus (USB) drivers are not supported in a Windows NT 4.0 Server environment.
Warning: To install BlackBerry User Administration, BlackBerry Enterprise Server Management must be
installed on the same computer.
Warning: If your network uses a proxy auto-configuration (PAC) file, you must have Windows 2000 Service Pack
3 installed.
Firewall configuration
Installation and Getting Started Guide 33
• Java Runtime Environment (JRE) 1.4: This software is provided on the BlackBerry Enterprise
Server CD in drive:\tools\. Launch j2re-1_4_1_02-windows-i586-i.exe and complete the
installation.
This version of JRE has Java Secure Socket Extension (JSSE) embedded
Remote attachment service
The following software is required for the attachment service on a remote computer to function:
• Windows NT® 4.0 Server (Service Pack 5 or later) or Windows 2000 Server (Service Pack 1 or
later) or Windows Server 2003
Firewall configuration
The BlackBerry Enterprise Server initiates outbound, bidirectional connections to the wireless
network. To support BlackBerry in an environment that has a firewall in place, you must configure
the firewall to enable the computers running the BlackBerry Enterprise Server within the company
to initiate TCP/IP connections to an outside server that is listening on port 3101. If you use a
proxying firewall, the proxy must be transparent.
Verify that your firewall is configured to accommodate these types of outbound-initiated
connections bidirectionally.
Note: A transparent proxy does NOT modify requests or responses through the proxy during proxy
authentication and identification, whereas a non-transparent proxy (where the client specifies the host name
and port number of the proxy) IS used to modify requests or responses through the proxy. If you have a
non-transparent proxy, the BlackBerry Enterprise Server can be configured to access an internal proxy address
which is then translated externally to the SRP Host on port 3101.
Note: Your corporate firewall must be able to resolve Internet addresses using the Domain Name System (DNS).
Chapter 2: Preinstallation
34 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
Required CDO.dll hotfix versions
For wireless synchronization to work, a CDO.dll hotfix is required to be installed and registered in
C:\Program Files\Exchsrvr\BIN\ on the BlackBerry Enterprise Server computer (see steps
below).
The correct CDO.dll hotfix is based on your MAPI version on your mail server, as determined by the
Microsoft Exchange administration tool version on your BlackBerry Enterprise Server, and by the
Microsoft Outlook version running on your handheld user(s) desktop(s).
Determine the appropriate hotfix using this table.
1. Verify that you are logged in to the BlackBerry Enterprise Server computer as the Administrator.
2. If Microsoft Outlook is currently installed, remove it.
Microsoft Outlook 2000 or earlier Microsoft Outlook 2003
Microsoft
Exchange 5.5
Administrator
CDO version: 5.5.2655.79
Download:
http://www.microsoft.com/downloads/rel
ease.asp?ReleaseID=38967&area=search&
ordinal=1,
CDO version: 5.5.2657.55
Download:
http://www.microsoft.com/downloads/deta
ils.aspx?FamilyID=b106c749-71f8-44cc-86cf
-ab5cda169127&displaylang=en,
Microsoft
Exchange 2000
System Manager
CDO version: 6.0.5770.16
Download:
http://www.microsoft.com/downloads/rel
ease.asp?ReleaseID=38952&area=search&
ordinal=2,
CDO version: 6.0.6487.2
Download:
http://www.microsoft.com/downloads/deta
ils.aspx?FamilyId=22DD4E2D-E061-401F-B0
91-6FDC400AB66E&displaylang=en
Microsoft
Exchange 2003
System Manager
CDO version: 6.5.6944.0
This version is installed automatically with
Microsoft Exchange 2003.
CDO version: 6.5.6980.3
Download:
http://www.microsoft.com/downloads/deta
ils.aspx?FamilyId=CA4DFFB9-4937-4DE4-B6
6F-9990F75C908E&displaylang=en,
Note: Refer to "Installing and registering CDO.dll" on page 52 for more information on downloading, installing,
and registering the CDO.dll hotfix.
Note: If duplicate invitee entries are displayed in the Attendee Availability Screen in Outlook when you add an
attendee to a single occurrence of a recurring meeting on the handheld, you need to update to the most current
version of the CDO.dll file. Please consult the Microsoft support article KB304083 “Using CDO to remove
Attendees from a Recurring meeting Does Not Work” for more information.
Compatible versions of Microsoft Exchange administration and Windows software
Installation and Getting Started Guide 35
3. Install the CDO.dll hotfix to C:\Program Files\Exchsrvr\BIN\ or to the directory in which
the Microsoft Exchange administration tool is installed on the BlackBerry Enterprise Server.
Compatible versions of Microsoft Exchange
administration and Windows software
The following table indicates supported combinations of Microsoft Exchange administration
software (vertical) and Microsoft Windows operating systems (horizontal).
Supported database versions
The BlackBerry Enterprise Server Management software requires a Microsoft Data Engine (MSDE)
or SQL database to store data that is relevant to the BlackBerry Enterprise Server(s) and
administration mailboxes. MSDE 2000 is provided with the BlackBerry Enterprise Server Software
package to be installed (on a supported operating system only) if you do not already have an MSDE
or SQL database engine installed.
Note: Ensure that the CDO.dll version matches the version of MAPI on your mail server.
Windows NT Server 4.0
or later
Windows 2000 Server Windows Server 2003
Microsoft
Exchange 5.5
Administrator
Supported Supported Not Supported
Microsoft
Exchange 2000
System Manager
Supported Supported Not Supported
Microsoft
Exchange 2003
System Manager
Not Supported Supported Supported
Note: For database support on Windows Server 20003, you must upgrade to MSDE 2000 Service Pack 3. MSDE
2000 Service Pack 3 is available on the Microsoft site through the following link:
http://www.microsoft.com/downloads/details.aspx?FamilyId=90DCD52C-0488-4E46-AFBF-ACACE5369FA3&di
splaylang=en.
Chapter 2: Preinstallation
36 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
Refer to the table below for more details on supported database engine and operating system
configurations.
Refer to the Microsoft site http://www.microsoft.com/sql/howtobuy/windowsnetsupport.asp
for further details on supported database engines and Microsoft Windows Server 2003.
License keys
License keys enable the use of client licenses across your organization. For example, if you purchase
a license key for 20 users, you can have 20 users across your organization on the BlackBerry
Enterprise Server service(s) that you install with the license key. If you have multiple BlackBerry
Enterprise Server services installed, the user limit applies to the total number of users on all of those
BlackBerry Enterprise Server services.
To add more users after installation, you must purchase a new license key for the number of extra
client licenses that you need and use BlackBerry Enterprise Server Management to enter the new
license key, which adds that number to the total number of client licenses that are permitted across
your organization.
Windows NT Server 4.0
or later
Windows 2000 Server Windows Server 2003
MSDE Supported Supported Not Supported
MSDE 2000 Service
Pack 3
Supported Supported Supported
SQL 7.0 Supported Supported Not Supported
SQL 2000 Service
Pack 3
Supported Supported Supported
Warning: If you used a temporary evaluation license key previously, you cannot reuse the temporary license
key after you purchase a permanent license key. If you use a temporary license key, a warning dialog box
appears when you open BlackBerry Enterprise Server Management to notify you of the number of days
remaining until the key expires.
Note: The license key value listed in the registry (HKEY_LOCAL_MACHINE\SOFTWARE\Research In
Motion\BlackBerry Enterprise Server\OwnerInformation\LicenseKey) is the original,
permanent license key entered during installation of the BlackBerry Enterprise Server Software. The value does
not update after a new license key is added in BlackBerry Enterprise Server Management to upgrade the
number of client licenses.
Evaluation version of the BlackBerry Enterprise Server
Installation and Getting Started Guide 37
Evaluation version of the BlackBerry Enterprise
Server
If you have purchased an evaluation version of the BlackBerry Enterprise Server, the installation and
administration of the BlackBerry Enterprise Server are the same as for a fully licensed version, with
the following exceptions.
• When the evaluation period expires, the SRP connection becomes unavailable.
• An evaluation version of the BlackBerry Enterprise Server uses a temporary SRP Identifier that
always begins with T.
• After installation, the BlackBerry Server Properties window indicates if the server is an
evaluation version:
Evaluation version of BlackBerry Enterprise Server—BlackBerry Server Properties window
The server name appears at the top of the General tab in the following format: Servername (status,
SRP status, version number installed Evaluation). This information is display only.
Note: The full version number of the evaluation BlackBerry Enterprise Server is the same as the full version
number of a permanent, fully-licensed BlackBerry Enterprise Server.
Chapter 2: Preinstallation
38 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
You can view or change the following fields:
Field Description
Administration Mailbox The mailbox that you specified during installation appears, grayed
out.
SRP Identifier The value is of the format T123456. The T indicates that the server is an
evaluation version.
If no value is assigned or you want to change the existing value, type
the appropriate information (which is located on the BlackBerry
Enterprise Server installation CD label). You can also click Import to
retrieve the SRP Identifier from an .srp file if you created one to store
your SRP identifier and SRP authentication key.
SRP Authentication Key If no value is assigned or you want to change the existing value, type
the appropriate information (which is located on the evaluation
BlackBerry Enterprise Server installation CD label).
Host Routing Information If host routing information was also provided on the evaluation
BlackBerry Enterprise Server installation CD, define the information
that is necessary to connect to the mobile network.
Warning: You should only define values in this field if values are
provided with the installation material. If you are using the default
Network Access Node (the SRP Address value that is provided on your
installation CD label), or are uncertain which values to use, leave this
field blank. If you define incorrect values in this field, connection to the
mobile network is not possible.
Preinstallation checklist
Installation and Getting Started Guide 39
Preinstallation checklist
Keep this information in a secure environment. If you contact our support department you will
require this information.
Hardware requirements (minimum)
Computer with an Intel® Pentium® processor or compatible (500 MHz or later)
256-MB RAM on the BlackBerry Enterprise Server
Additional 1-GB RAM for local or remote attachment service
Additional 256-MB RAM for Mobile Data Service
1-GB free disk space
10 Mbps LAN connection
Software requirements
BlackBerry Enterprise Server for Microsoft Exchange is in the same Microsoft Exchange
domain as the mail server
Windows 2000 Server, Service Pack 1 or later or Windows 2003 Server
Chapter 2: Preinstallation
40 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
BlackBerry Enterprise Server requirements
Microsoft Exchange 2000 mail server environment (recommended installation on a
separate computer from the BlackBerry Enterprise Server Service)
or
Microsoft Exchange 2003 mail server environment (recommended installation on a
separate computer from the BlackBerry Enterprise Server Service)
Microsoft Exchange 2000 System Manager, on the same computer as the BlackBerry
Enterprise Server service
or
Microsoft Exchange 2003 System Manager, on the same computer as the BlackBerry
Enterprise Server service
Note: If a Service Pack of Microsoft Exchange is installed on the Microsoft Exchange
Server, you should install the same Service Pack on the BlackBerry Enterprise Server to
update your Microsoft Exchange administration software.
CDO.dll hotfix installed and registered
Remote attachment service requirements
Windows NT® 4.0 Server (Service Pack 5 or later) or Windows 2000 Server (Service Pack 1
or later) or Windows Server 2003
Mobile Data Service requirements
Mobile Data Service must be able to send HTTP requests through TCP/IP port 3101 for
browsers on Mobile Data Service-enabled handhelds to function properly
Java Runtime Environment (JRE) 1.4: This software is provided on the BlackBerry
Enterprise Server CD in drive:\tools\. Launch j2re-1_4_1_02-windows-i586-i.exe and
complete the installation. This version of JRE has Java Secure Socket Extension (JSSE)
imbedded.
If your network uses a proxy auto-configuration (PAC) file, you must have Windows 2000
Service Pack 3 or later installed.
Preinstallation checklist
Installation and Getting Started Guide 41
BlackBerry Enterprise Server Management requirements
Windows NT® Server 4.0 (Service Pack 5 or later) or Windows 2000 Server (Service Pack 1
or later) or Windows XP or Windows Server 2003 or Windows 2000 Professional
A database engine (MSDE, MSDE 2000, SQL 7.0, or SQL 2000 Service Pack 3) must be
installed before, during, or after the BlackBerry Enterprise Server Management
installation and you must create a database on the database server before you can use
BlackBerry Enterprise Server Management. MSDE 2000 is provided on the BlackBerry
Enterprise Server Software CD. You can upgrade to MSDE 2000 Service Pack 3 by
downloading the service pack from the Microsoft site through the following link:
http://www.microsoft.com/downloads/details.aspx?FamilyId=90DCD52C-0488-4E46-A
FBF-ACACE5369FA3&displaylang=en
Install only ONE of the following tools:
• Microsoft Exchange 5.5 Administrator
• Microsoft Exchange 2000 System Manager
• Microsoft Exchange 2003 System Manager
• Microsoft Outlook 2000 (Corporate or Workgroup installation)
• Microsoft Outlook 2003 (Corporate or Workgroup installation)
• Microsoft Outlook XP (Corporate or Workgroup installation)
Warning: Install Microsoft Outlook 2000 (Corporate or Workgroup), Microsoft Outlook
2003 (Corporate or Workgroup installation), or Microsoft Outlook XP (Corporate or
Workgroup installation) only if you will install BlackBerry Enterprise Server Management
on an administration only computer, separate from the BlackBerry Enterprise Server.
Microsoft Outlook is not supported on the BlackBerry Enterprise Server.
On a Windows NT Server 4.0 ONLY, install ALL of the following tools:
Microsoft Management Console 1.2
Active Directory Service Interfaces (ADSI) 2.5
Microsoft Internet Explorer 5.00 or later
Warning: Universal Serial Bus (USB) drivers are not supported in a Windows NT 4.0 Server environment.
Chapter 2: Preinstallation
42 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
You will be asked for the SRP Identifier and the SRP Authentication Key when you add new
BlackBerry Enterprise Servers to the BlackBerry Enterprise Server Management console. You can
find this information on the SRP Authentication Information label provided with your BlackBerry
Enterprise Server for Microsoft Exchange installation CD. You should write down these values in
the spaces provided below.
SRP information
SRP Host (the SRP Address value
provided on your installation CD label):
SRP Identifier(s) (one per BlackBerry
Enterprise Server service): Service #1:___________________________________________________
Service #2:___________________________________________________
Service #3:___________________________________________________
Service #4:___________________________________________________
SRP Authentication Key:
__________-__________-__________-__________-__________
Tip: To simplify installations, upgrades, and reinstalls, create an .srp file containing your SRP Identifier and SRP
Authentication Key. You can import this .srp file when adding a new server to automatically add the values to
the correct fields. Keep this file in a secure directory.
Other information
BlackBerry Enterprise Server Installation
folder location (if not default location):
default or ___________________________________________
TCP/IP Host name of BlackBerry
Enterprise Server:
Platform that your mail servers run on:
Summary of preinstallation procedures
Installation and Getting Started Guide 43
Summary of preinstallation procedures
You must complete the following procedures before you can install the BlackBerry Enterprise Server
Software.
! Define a service account and mailbox in Microsoft Exchange 2000/2003.
! Set permissions on the service account(s) for any of the following tools that you intend to install:
• BlackBerry Enterprise Server
• BlackBerry Enterprise Server Management
• BlackBerry User Administration
! Install and register CDO.dll.
! Prepare to create a MAPI profile.
! Install database software.
If you are upgrading from using Microsoft Exchange 5.5 administration extensions to using
BlackBerry Enterprise Server Management, you must complete the following procedure:
! Export system information from the Microsoft Exchange 5.5 administration extensions before
you install the BlackBerry Enterprise Server  version  3.6  or  later.  (Refer  to  "Exporting  system
information from the Microsoft Exchange 5.5 administration extensions" on page 55 for more
information.)
System Attendant (name of System
Administrator email address that sends
email alerts in a valid SMTP address
format):
Microsoft Exchange directory location:
Name of Address Book (Exchange
directory):
Note: After you upgrade to BlackBerry Enterprise Server, you must import the server information that you
exported from the BlackBerry Enterprise Server administration extensions. Refer to "Importing system
information" on page 157 for more information. Do not remove the administration extensions until after you
have installed BlackBerry Enterprise Server and imported the system information into the BlackBerry Enterprise
Server Management console.
Other information
Chapter 2: Preinstallation
44 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
Defining a service account and mailbox
You must define a user service account and mailbox to be used by each of the following BlackBerry
Enterprise Server Software components that you install:
• BlackBerry Enterprise Server,
• BlackBerry Enterprise Server Management,
• and BlackBerry User Administration.
Complete the following procedure, using a Windows 2000/2003 account with Microsoft Exchange
2000/2003 service account and Windows 2000/2003 administrative privileges, to create a service
account and mailbox:
1. Log in to the Microsoft Exchange Server on which you intend to install the BlackBerry
Enterprise Server, as a user with Microsoft Exchange permissions.
2. From the Start menu select Programs> Microsoft Exchange> Active Directory Users and
Computers.
3. In the Tree view, expand the list, right-click the User folder, and select New User. The new user
will act as your BlackBerry Enterprise Server service account.
4. Type a new user login name (for example, BESAdmin). Click Next. The New Object - User
window appears.
5. Type a password for the user in the Password field and in the Confirm password field.
6. Select any of the password options available. Click Next. A second New Object - User window
appears.
7. By default, Create an Exchange mailbox should be selected and default values should appear in
the Alias, Server, and Mailbox Store fields. Change these values if necessary. Click Next. A
third New Object - User window appears.
8. The new user options that you selected are listed. Click Finish to create the new user and
mailbox.
Note: You do not need to install all the tools on the same computer. However, the same service account can be
used by two or more of the above components if they are installed on the same computer. The same mailbox
should be used by all components.
Warning: The administration service account cannot have a Terminal Services (roaming or mandatory) profile
or the BlackBerry Enterprise Server will not start and “Error 0x80090024 while initializing random number
generator” is logged. See the following Knowledge Base article on the Microsoft site:
http://support.microsoft.com/?kbid=243850
Requirements for setting permissions on service accounts
Installation and Getting Started Guide 45
9. To initialize the mailbox, send a test message to the service account mailbox.
Requirements for setting permissions on service
accounts
In this section, service account permissions are grouped according to the software component, as
follows:
• BlackBerry Enterprise Server service account
• BlackBerry Enterprise Server Management service account
• BlackBerry User Administration service account
Each component does not require a separate service account; the same service account can be used
for one or more of these software components. Refer to "Setting permissions" on page 47 for more
information and full instructions for assigning the permissions.
BlackBerry Enterprise Server service account
Your BlackBerry Enterprise Server service account requires the following Windows 2000/2003 and
Microsoft Exchange 2000/2003 permissions:
• Log on locally with local permissions: This permission is optional, but useful for
troubleshooting. You can remove it after installing the BlackBerry Enterprise Server Software.
• Log on as a service: This permission should be set on the BlackBerry Enterprise Server service
computer.
• Local administrator: This permission should be set on the BlackBerry Enterprise Server service
computer.
• Microsoft Exchange View Only Administrator: This permission should be set to enable (at
minimum) access at the Administrative Groups level in Microsoft Exchange 2000/2003 to be able
to read from the Active Directory.
• Microsoft Exchange Administer Information store, Send as, and Receive as: These permissions
should be set at the Mailbox store level or the Microsoft Exchange server level (to write
information to the administration service account mailbox).
Warning: You might not be able to see this account to confirm that it has been created.
Chapter 2: Preinstallation
46 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
BlackBerry Enterprise Server Management service
account
Your BlackBerry Enterprise Server Management service account requires the following Windows
2000/2003 and Microsoft Exchange 2000/2003 permissions:
• Log on locally with local permissions: This permission is optional, but useful for
troubleshooting. You can remove it after installing the BlackBerry Enterprise Server Software.
• Log on as a service: This permission should be set on the BlackBerry Enterprise Server service
computer.
• Local administrator: This permission should be set on the BlackBerry Enterprise Server service
computer and the BlackBerry Enterprise Server Management computer (these can be the same
computer).
• Microsoft Exchange View Only Administrator: This permission should be set to enable (at
minimum) access at the Administrative Groups level in Microsoft Exchange 2000/2003 to be able
to read from the Active Directory.
• Microsoft Exchange Administer Information store: This permission should be set at the
Mailbox store level or the Microsoft Exchange server level (to write information to the
administration service account mailbox).
BlackBerry User Administration service account
Your BlackBerry User Administration service account requires the following Windows 2000/2003
and Microsoft Exchange 2000/2003 permissions:
• Log on as a service
• Local administrator: This permission should be set on the BlackBerry Enterprise Server service
computer and the BlackBerry Enterprise Server Management computer (these can be the same
computer).
• Microsoft Exchange View Only Administrator: This permission should be set for (at minimum)
access at the Administrative Groups level in Microsoft Exchange 2000/2003 to be able to read
from the Active Directory.
• Receive as: This permission should be set within the Microsoft Exchange routing group
Note: The service account used by Mobile Data Service to access the database (the BlackBerry Enterprise Server
Management service account), requires read/write access on the database.
Note: A user running the BlackBerry User Administration client does not need any permissions.
Setting permissions
Installation and Getting Started Guide 47
Setting permissions
Procedures for setting permissions are provided in the following sections:
• Assigning Windows 2000/2003 permissions on a service account
• Assigning log on as a service permissions
• Assigning local administrator permissions to service accounts
• Assigning further Microsoft Exchange permissions to service accounts
Assigning Windows 2000/2003 permissions on a service
account
1. Using an account with administrative Windows 2000/2003 and Microsoft Exchange permissions,
log in to the computer on which you will install BlackBerry Enterprise Server.
2. From the Start menu select Settings> Control Panel> Administrative Tools> Local Security
Policy.
3. Expand the Local Policies object, and then expand User Rights Assignment. In the Policies list,
double-click Log on locally. The Add window appears.
4. Click Add. On the Select Users or Groups window, select the name of the service account. Click
OK to return to the Exchange Server Properties window. The service account should now appear
in the Name list.
5. Assign the appropriate local policy settings to the service account, including Log on as a service.
Assigning log on as a service permissions
1. Using an account with administrative Windows 2000/2003 and Microsoft Exchange permissions,
log in to the computer on which you will install BlackBerry Enterprise Server.
2. From the Start menu select Settings> Control Panel> Administrative Tools> Local Security
Policy.
3. Expand the Local Policies object, and then expand User Rights Assignment. In the Policies list,
double-click Log on as a service. The Add window appears.
Note: Permission to log on locally might be granted to the service account by default. Complete this procedure
only if it has not been granted.
Note: Domain level settings listed under Effective Policy Settings might override Local Policy Settings.
Chapter 2: Preinstallation
48 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
4. Click Add. On the Select Users or Groups window, select the name of the service account. Click
OK to return to the Exchange Server Properties window. The service account should now appear
in the Name list.
Assigning local administrator permissions to service
accounts
Assigning permissions consists of adding the service account to the Administrator group.
1. Using an account with administrative privileges on the local computer, log in to the server that
you will be using as your BlackBerry Enterprise Server (or BlackBerry Enterprise Server
Management computer or BlackBerry User Administration computer, if you are assigning
permissions to the service accounts for those tools).
2. From the Start menu select Settings > Control Panel > Administrative Tools > Computer
Management.
3. Expand the System Tools object, select Local Users and Groups, and then select Groups.
4. Double-click the Administrators group to open the Administrators Properties dialog box.
5. In the Administrators Properties dialog box, click Add to open the Select Users and Groups
dialog box.
6. From the Name list, select the service account. Click Add. The name appears in the lower pane
of the dialog box.
7. Click OK. The name appears in the Members list as confirmation that it was added to the
Administrators group.
8. Click OK to return to the main Computer Management window.
Warning: You must also assign local administrator permissions on the BlackBerry Enterprise Server service
computer to the service account used to run BlackBerry Enterprise Server Management. Without local
administrator permissions on the BlackBerry Enterprise Server computer, you will be unable to access all of the
BlackBerry Server Property pages.
Setting permissions
Installation and Getting Started Guide 49
Assigning further Microsoft Exchange permissions to
service accounts
Before installing BlackBerry Enterprise Server and/or BlackBerry Enterprise Server Management
software, use Microsoft Exchange 2000/2003 System Manager to set the following service
account/mailbox permissions on the BlackBerry Enterprise Server administration service account
AND the BlackBerry Enterprise Server Management administration service account.
• Microsoft Exchange View Only Administrator: This permission should be set to enable (at
minimum) access at the Administrative Groups level in Microsoft Exchange 2000/2003 to be able
to read from the Active Directory. This permission should also be set on the BlackBerry User
Administration service account.
• Microsoft Exchange Administer Information store: This permission should be set at the
Mailbox store level or the Microsoft Exchange server level (to write information to the
administration service account mailbox).
To set View Only Administrator permissions on a service account:
1. Open Microsoft Exchange 2000/2003 System Manager.
2. Right-click an administrative group folder and select Delegate control. The Exchange
Administration Delegation Wizard appears.
3. Click Next. The Users and Groups screen appears.
4. Click Add. The Delegate Control dialog box appears.
5. Click Browse. The Select Users, Computers or Groups dialog box appears. Select the correct
service account from the list. Click OK.
6. On the Delegate Control dialog box, under Role, select Exchange View Only Administrator
from the drop-down list. Click OK.
7. Click Next. The final screen appears. Review the change that you are making.
8. Click Finish.
To set Administer Information store permissions:
1. Open Microsoft Exchange 2000/2003 System Manager.
2. Right-click a Microsoft Exchange Server and select Properties.
Note: You can use the same service account for both BlackBerry Enterprise Server and BlackBerry Enterprise
Server Management. The same service account can also be used for BlackBerry User Administration.
Chapter 2: Preinstallation
50 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
3. Click the Security tab. On the Security tab, select the service account and allow (by selecting the
Allow check box) Administer Information store in the Permissions pane.
4. Assigned Send as and Receive as permissions to the service account. The BlackBerry User
Administration service account (which can be the same account that you use for the other tools)
requires the Receive as permission only.
5. Click OK.
Note: You can also use Microsoft Exchange 2000/2003 System Manager to set these permissions for any
Microsoft Exchange 5.5 servers, if you plan to install BlackBerry Enterprise Server Management in a mixed
environment.
Creating a MAPI profile
Installation and Getting Started Guide 51
Creating a MAPI profile
You must create a MAPI profile to be used by each of the service accounts that you created, which
might include a BlackBerry Enterprise Server service account, a BlackBerry Enterprise Server
Management service account, and a BlackBerry User Administration service account. (The same
service account can be used for all of these tools.)
You can create separate MAPI profiles for each tool, or you can use one MAPI profile for all tools.
The MAPI profile(s) can point to the same BlackBerry Enterprise Server administration mailbox.
To create the MAPI profile(s) during the installation of BlackBerry
Enterprise Server, BlackBerry Enterprise Server Management, and
BlackBerry User Administration
1. To verify that the MAPI subsystem is initialized, open Microsoft Exchange 2000/2003 System
Manager.
2. On the BlackBerry Enterprise Server Software CD, open the Tools folder.
3. From the command prompt run the fixmapisvc.exe utility and specify the mapisvc.inf file
as follows:
"fixmapisvc.exe c:\winnt\system32\mapisvc.inf".
A DOS screen appears briefly on the screen. The mapisvc.inf file is automatically installed
under C:/winnt/system32/.
Chapter 2: Preinstallation
52 BlackBerry Enterprise Server for Microsoft Exchange 2000/2003
Installing and registering CDO.dll
The CDO.dll that is supplied with Microsoft Outlook does not enable wireless calendar
synchronization. You must install both the correct CDO.dll hotfix and Microsoft Exchange
2000/2003 System Manager to have the correct CDO.dll and MAPI versions.
1. Verify that you are logged in to the BlackBerry Enterprise Server computer as the Administrator.
2. If Microsoft Outlook is currently installed, remove it.
3. Install the CDO.dll hotfix to C:\Program Files\Exchsrvr\BIN\ or to the directory in which
the Microsoft Exchange administration tool is installed.
4. Manually register the CDO.dll hotfix using one of the following methods:
• At the command prompt (C:\Program Files\Exchsrvr\BIN\ or the directory in which the
Microsoft Exchange administration tool is installed), type regsvr32 cdo.dll
• From the Start menu, click Run. In the Run dialog box, in the Open field, type regsvr32
cdo.dll
Installing database software
Installing database software
One of the following database tools must be installed if you want to host the BlackBerry Enterprise
Server Management database on the BlackBerry Enterprise Server: MSDE 2000 (on the CD), MSDE,
SQL 7.0, or SQL 2000. For database support on Windows Server 2003, you must upgrade to MSDE
2000 Service Pack 3.
If you do not have a copy of MSDE, SQL 7.0 or SQL 2000, you can use the copy of MSDE 2000 that is
included on the BlackBerry Enterprise Server Software CD (see drive:\MSDE\SqlRun01.msi).
MSDE 2000 can also be installed directly from the Microsoft Office 2000 Developer CD-ROM.
1. On the computer on which you plan to install the BlackBerry Enterprise Server Management
database, go to drive:\MSDE\SqlRun01.msi on the BlackBerry Enterprise Server Software CD.
2. Click SqlRun01.msi.
3. When the installation is complete, a dialog appears indicating that you must restart the system
in order for the configuration settings to take effect. Click Yes.
When the computer restarts, MSDE 2000 starts automatically. A Service Manager icon appears
in the system tray. The installation does not create a shortcut to the Service Manager.
4. Verify that the SQL Server service is running before you continue with the BlackBerry Enterprise
Server installation.
Note: MSDE 2000 Service Pack 3 is available on the Microsoft site through the following link:
http://www.microsoft.com/downloads/details.aspx?FamilyId=90DCD52C-0488-4E46-AFBF-ACACE5369FA3&di
splaylang=en
Note: The following procedure is necessary only if you do not have SQL 7.0, SQL 2000, or MSDE installed and you
want to install MSDE 2000.
Note: The MSDE 2000 software files are installed to C:\Program Files\Microsoft SQL Server\.
Warning: You cannot run the MSDE 2000 installation file from a Terminal Server service.

Sorry, didn't mean to bury you with the Server stuff.......We were both posting at the same time.....now that you have clarified your situation:

No, you don't need the server software.

Just install the desktop manager on each user's desktop, choose desktop redirection during the setup and connect the handheld to the machine....even more straight forward than the BES.  Once you have the Desktop manager installed, there is a very good onboard help that will give you all the information you need to configure.

After you do that, come back here with any specific issues/questions and I'll be happy to help.

Hi


   I have a question, if i use dektop manager can i use my BB all the time or i have to trun on the desktop machine to work with BB. Because my desktop redirects all email system.If i have understood correct , is that right?

Thanks
suresh

Hi

   Can you help me? as i told early i dont have enterprise server software so i thought of using through desktop manager, to do this should the machine (laptop) should be online 24 x 7 days?

Thanks
Suresh

Hi

 Thanks for your help..

Suresh

I'd like to add my 2 cents.


Suresh - you don't need the desktop redirector. Instead, you can sign up into the blackberry web client (depending on your provider, like Cingular or AT&T). Once you have the web client configured, you can then configure your exchange server with a "Contact" for each person that has a blackberry. Then, you can modify the properties of your users in AD and turn on "Alternat eRecipient" and deliver mail to every user and to the user's blackberry contact in exchange. You still want to install the desktop software so you can synch your contacts, tasks, calendar items, and notes.

Now, you don't need the PC on all the time.

There are a few drawbacks to this method:
1) Emails that have been read or replied to from the blackberry will NOT be marked as being read NOR will a copy go into the user's sent items reflecting the sent message. (you can bcc yourself a message you need a record of to compensate)

2) with the enterprise server, you don't have over-the-air calendaring. Only desktop synching (but you would have this if you onle use the redirector anyway)

If you need step-by-steps for configuring your exchange for this methodology, let me know and I can give you more detail when I have time.

Avi

Avi

---If you are going to use the desktop management software anyway, what's the point of also using the webclient.  Leaving the desktop on 24x7 in not an issue.

"2) with the enterprise server, you don't have over-the-air calendaring"  

Wrong.  One of the nice features of the BES is wireless calendar reconciliation.  

Avi,

if leaving the desktop on 24x7 is not an issue, then I agree with the first point, HOWEVER, the desktop management software is different than the Desktop Redirector. The DeskTop redirector, which redirects the mail is what requires the PC on 24x7. If you don't want to leave the machine on 24x7, then you shouldn't use the desktop redirector - in that case, you'd use the webclient so that you receive your email 24x7 without the the PC on 24x7

As far as point #2, It was early in the morning when I was typing. I MEANT to say that NOT HAVING the enterprise server means you don't get OAC (over the air calendaring). The desktop redirector and the webclient do NOT provide OAC, only the BES provides it. Sorry about the confusion. I meant to write "without", not "with"

Avi

As I said:  if you are going to use the desktop management software, there is no reason not to use the desktop redirector.  The webclient is designed primarily for those who do not have an outlook/exchange server set up and are just pulling pop3 accounts into Outlook or Outlook express.  It is much more cumbersome.to setup and manage...  .especially when it comes to getting copies...without duplicates, of items sent from the handheld into the outlook sent items folder. Various providers have size limits on it and it less than fully featured.  It's a poor substitute for the desktop redirector.

The reason not to use the desktop redirector has to do with leaving your machine on 24x7. Sometimes, that's not feasable. In my environment, a power outage that shuts off the PC for an entire weekend for my few people is not acceptable. Also, we used to use POP with outlook and we had desktops AND Citrix. users would access their mailbox either from their PC or Citrix but not both at the same time (as the PST file would be in use). The desktop redirector can cause an issue if it gets control of the PST file while another person is connected from Citrix and has Outlook open or tries to open it at a time the redirector is accessing it.

I have got to go through all this as well now.... God help me.

Buzzstar,

I have a pretty good work-around for my environment. If you want to send me an email, I can give you some advice. <removed by modulo>

- Avi

Avi,
Answering questions by direct email rather that here, where the advice can benifit everyone, is a violation of your member agreement.