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Blackberry email reply (no send option available)

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8.1
I have an employee who is using a blackberry for his email while he is not at his desk. He called me up today saying that he noticed a problem and is not sure how long it has been going on for. He is receiving emails with no problems, however when he receives an email and attempts to send a reply he can type the message but when he goes to send it there is no send button only save as draft. He can create new emails and has np problem sending those and he can also reply to an email that he created and sent. The problem he has is only when trying to replying to an email that he has received.
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Author Comment by mpatrick65:

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