Question

Problem with Blackberry Email Reconciliation

Asked by: JLIVET

I'm running a Blackberry 7250 off of Exchange Server\Outlook and Email Reconciliation is not working.  As a troubleshooting step, I went into the Desktop Manager, Backup and restore, Advanced and cleared folder, folder id, messages and purged messages.  This deleted all emails from the inbox as expected.  Afterwards, I went to Intellisynch and Sychronize Now but no emails are brought over from the Exchange inbox into Outlook.  I do have the "Reconcile Email" checkbox selected.  If I go into "View Log" I don't see any log entries about synchronizing emails. I'm not sure if that is normal or not.  

Here are additional steps I've performed:

On the blackberry under messaging options, I have Desktop as the Message Services, Delete On set to Mailbox and Handheld, Wireless Reconcile set to on and on conflicts, mailbox wins.

I've tried both a soft and hard reset

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Asked On
2005-11-10 at 12:48:34ID21626928
Tags

blackberry

,

email

,

reconciliation

Topic

Blackberry Programming

Participating Experts
2
Points
500
Comments
5

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