Check if the user has GPRS listed at the top of the device. If it is functioning correctly GPRS will be in capitals.
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Blackberry will not send or recieve email in China
Blackberry will not send or recieve email in China. User has full service (i.e full bars and can use the phone with no problem). Service provider is T-mobile. She does not receive an error message, the message just goes into a holding pattern with the clock. The model is a 7250 that is on the BES. Any suggestions?
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Answers
T-Mobile does have a GSM/GPRS/BlackBerry roaming agreement with China Mobile -
http://www.t-mobile.com/In
I have heard that the GPRS coverage does not match GSM 100%, so there are locations where you will not have BB service.
Unlike the 7290, for example, the 7250 does not support GPRS, so i think you're out of luck.
http://www.blackberry.com/
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by: JConchiePosted on 2006-08-10 at 09:54:53ID: 17289382
Contact TMobile and make sure the data service.....it is separate from the phone service.....is enabled for China.....and that they have data coverage for the area the user is in.