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05.02.2007 at 11:08AM PDT, ID: 22548338
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BlackBerry can send but not receive email

Asked by itmstech in Blackberry Programming, Email Software, Blackberry Operating System

Tags: blackberry, receive, send, can, email

BlackBerry 7250 will send emails but not receive. Users outlook is sending and receiving fine on his pc. We are using an BB Enterprise server with 6 other BB's working fine. History behind the issue is as follows: User was dabbling in mail on his BB and believes he moved some folders accidentally. One was his inbox. He says he was seeing two inboxes in the folder list so he deleted one of them. Since then, no incoming mail. I have removed battery, and rebooted. Performed a master reset, and re-activated. Same results. Any ideas? I need to put this to rest ASAP!
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[+][-]05.02.2007 at 12:12PM PDT, ID: 19018434

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Zones: Blackberry Programming, Email Software, Blackberry Operating System
Tags: blackberry, receive, send, can, email
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Solution Provided By: SysExpert
Participating Experts: 2
Solution Grade: A
 
 
[+][-]05.02.2007 at 12:57PM PDT, ID: 19018827

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[+][-]05.04.2007 at 09:24AM PDT, ID: 19032073

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[+][-]05.04.2007 at 11:44AM PDT, ID: 19033084

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[+][-]05.08.2007 at 08:33AM PDT, ID: 19050671

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[+][-]05.09.2007 at 05:32AM PDT, ID: 19056347

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