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03.12.2008 at 02:26PM PDT, ID: 23236806
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blackberry HTTP error 400 - bad request: socket exception: connection reset

my company server web site randomly gives
HTTP error 400 - bad request: socket exception: connection reset
when accessed from blackberry browser..
clicking ok and retrying several times, it eventually works..

works fine on Internet explorer

I have already tried the following and it did not fix it:
On the BES under MDS properties ensure "Support HTTP Authentication" is set to TRUE..

any other ideas?
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Question Stats
Zone: Programming
Question Asked By: ODOTServer
Solution Provided By: ODOTServer
Participating Experts: 2
Solution Grade: A
Views: 112
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03.13.2008 at 03:48AM PDT, ID: 21114771

Rank: Wizard

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03.13.2008 at 07:25AM PDT, ID: 21116501

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03.13.2008 at 12:45PM PDT, ID: 21120103

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03.13.2008 at 01:07PM PDT, ID: 21120306

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03.13.2008 at 01:11PM PDT, ID: 21120343

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03.13.2008 at 01:20PM PDT, ID: 21120440

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03.13.2008 at 01:28PM PDT, ID: 21120515

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03.13.2008 at 01:32PM PDT, ID: 21120556

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03.13.2008 at 01:33PM PDT, ID: 21120561

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03.13.2008 at 01:36PM PDT, ID: 21120594

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03.13.2008 at 01:44PM PDT, ID: 21120678

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03.13.2008 at 01:52PM PDT, ID: 21120747

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03.13.2008 at 02:24PM PDT, ID: 21121032

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03.14.2008 at 05:47AM PDT, ID: 21124920

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03.20.2008 at 08:45AM PDT, ID: 21172690

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03.13.2008 at 03:48AM PDT, ID: 21114771

Rank: Wizard

If the BES is connecting to the internet via a Proxy server it may be the proxy server dropping or not accepting the connection.  Check your proxy logs if you have one in place.
 
03.13.2008 at 07:25AM PDT, ID: 21116501
the BES is not talking through a proxy
 
03.13.2008 at 12:45PM PDT, ID: 21120103
There are two browsers on the bb, the internet browser and the blackberry browser.  Does it happen on both of the browsers?  

One browser goes through RIM networks, the other goes through the BES system.  If it is happening on one and not the other then it might be a DNS issue, or a port issue.

 
03.13.2008 at 01:07PM PDT, ID: 21120306
the server i am connecting to is on my company network, so I can only use the BES browser
 
03.13.2008 at 01:11PM PDT, ID: 21120343
Oh this is an Intranet site?
 
03.13.2008 at 01:20PM PDT, ID: 21120440
yes
 
03.13.2008 at 01:28PM PDT, ID: 21120515
Is this before or after you enter your login credientals for the intranet site?
 
03.13.2008 at 01:32PM PDT, ID: 21120556
if your refering to the web server that is giving me the error...
I have tried removing the authentication and still had the same issue..
so that ruled out cookies being the issue..

it just randomly happens while clicking of form/submit buttons..
if we keep clicking to clear the error and clicking the button again.. it eventually works..

just very annoying..
 
03.13.2008 at 01:33PM PDT, ID: 21120561
Also please open the blackberry browser
options
browser configuration
and set emulation mode to microsoft IE then try the site again and let us know.
 
03.13.2008 at 01:36PM PDT, ID: 21120594
Tried all options.. they all have the issue..
also, its not a signal issue..
I set up a blackberry simulator and MDS simulator on my office pc and it too had the issue...
But IE on the same computer works fine...
 
03.13.2008 at 01:44PM PDT, ID: 21120678
Is this happening on all BB units or just one?  What bb models is this happening on and what are the os levels?

Would it be a 7100 by chance?
 
03.13.2008 at 01:52PM PDT, ID: 21120747
all, and simulator

8830 sprint world edition
4.2 OS

also a Sprint Curve with 4.3 OS
 
03.14.2008 at 05:47AM PDT, ID: 21124920
I have that  set already..
it shows:
PAC http://server/proxy.pac

and it works, or our blackberry browsers wouldn't be able to hit internal and external web sites..
 
03.20.2008 at 08:45AM PDT, ID: 21172690
Got it fixed... was something wrong with our network switch.. replaced it and the problem went away..
Accepted Solution
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628