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03.27.2008 at 12:30PM PDT, ID: 23275318
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BES Server Installation problems
Tags: Blackberry, Blackberry
I have two questions regarding BES Server installation:

a) Do I always need to have an IMAP server to install BES Server?
b) I have installed BES in 5-6 cases. Each time I install BES with SQL Server 2005 Express, the following services do not start upon reboot of the server:
Blackberry Dispatcher
Blackberry Synchronisation Service
Blackberry Policy Service

In my event viewer I get Failure Logins for the Local System Account, during the reboot process. I can manually start these 3 services and they start just fine. But upon reboot time, they cannot start automatically, and thus BES is "down" until we start the services.

In all other installations where I didn't have to use a local SQL Server, the system worked fine. Do you have any ideas?

Thanks
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Question Stats
Zone: Programming
Question Asked By: poutses
Solution Provided By: Computer101
Participating Experts: 2
Solution Grade: A
Views: 4
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03.27.2008 at 12:37PM PDT, ID: 21224998

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03.27.2008 at 12:43PM PDT, ID: 21225040

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03.27.2008 at 12:44PM PDT, ID: 21225047

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04.21.2008 at 06:42AM PDT, ID: 21401596

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04.26.2008 at 07:14PM PDT, ID: 21447775

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03.27.2008 at 12:37PM PDT, ID: 21224998
a) Yes you are always going to need a IMAP server to install BES.
b) Set the Blackberry services to run on accounts that exist on your domain controller. (e.g. 'blackberry')
  - Make sure all blackberry user mailbox account permissions are delegated to the 'blackberry' account.
 
03.27.2008 at 12:43PM PDT, ID: 21225040
The problem and the solution is here:
http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03806&sliceId=SAL_Public&command=show&forward=nonthreadedKC&kcId=KB03806

In order to award the points, can you guide me to some simple solution on my first question, that is, how to setup a temporary IMAP server to install BES, or another "clever" workaround, because I cannot setup an IMAP server for every one of our clients, it gets too complicated and cost-ineffective.

Thanks
 
03.27.2008 at 12:44PM PDT, ID: 21225047
More on my (b) question (for others to know) can be also found here:
http://www.blackberryforums.com/bes-admin-corner/106843-services-fail-startup-but-run-manually.html

 
 
04.21.2008 at 06:42AM PDT, ID: 21401596
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup topic area:
   PAQ with points refunded

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

Venabili
EE Cleanup Volunteer
 
04.26.2008 at 07:14PM PDT, ID: 21447775
PAQed with points refunded (240)

Computer101
EE Admin
Accepted Solution
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628