Just browsing the admin groups, first admin groups, and try to expand the "first storage group" under that problem server. my other remote servers in there are fine. we have like 5 or so total.
Main Topics
Browse All TopicsThe error in the system mgr is
"the action could not be compelted because the ms exch info store service is unavailable. be sure the service is running and you have network connectivity to the ms exch server computer.
operion: retrieving mount information
ID no: c1041721
exchange system manager"
The symptoms are that everything works normally except in the system manager... and blackberry devices aren't working at that one particular remote server.
Blackberry support keeps claiming it's high latency and a reboot of the BES server will fix everything at least for a while. Tried two or three reboots and no luck.
The event warning msgs on the BES server are things like
"User Joe Blow not started" event ID 20154
"{joeblow} MAPIMailbox::~MAPIMailbox - DeleteAllDeviceSearches (0x00000000) failed" event id: 20265
"{t} MAPIMailbox::MAPIMailbox(2
I'm thinking they are both the same issue.
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Business Accounts
Answer for Membership
by: december41991Posted on 2008-10-15 at 14:16:06ID: 22725987
When you say you are getting this error in System manager, when excatly you get this error. Are you trying to mount the store ?