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8.8

blackberry user error "desktop unable to send message"

Asked by mmorocco in Blackberry Programming

Tags: BES, blackberry, exchange

Hi all,
I have read and tried many of the solutions in most all of the related posts on this topic.
I am the only user having this issue with a blackberry that will not send from my AD account.  My question is sort-of two fold:
1.  If everything was working fine for a long time - and only now I have begun to have a problem, and if I believe that the issue is my being a Domain Admin - shouldn't i just be able to remove myself as a DAdmin (since I dont really need to be) and solve the problem?
I did so, and rebooted the box, and it seemed to work fine - but the BESAdmin Send As and Rec As permissions keep disappearing from my Security Tab.
If i just remove myself from being an Admin - and have been removed for days now, and that isn't solving my problem - then what next?  It seemed to have worked for a little while.  I was able to send for a few hours or so maybe, but then - the red X came back again.

I added the ViewOnly Admin property to my ESM.
I tried stopping services and doing the permissions as outlined in other posts.
I compared my permissions to other users who have no problems sending.

The only thing I did NOT do is that whole running Script thing, because, as embarassed as I am to admit it - I know very little about running scripts, reading and interpreting the language properly, where and how to run them, etc.
I think I know, and I can reason it out to myself in my head, but I hesitate to do it...

I have a dozen tabs open in my browser with multiple answers from EE on this, and Microsoft help docs and Blackberry forums etc etc.

So, I was hoping someone could help me cull all of this info and lets see where I am going wrong or what I am not doing...

As always - I assume more info may be needed to get at the issue, so dont hesitate to ask me for further info - I am happy to provide whatever is necessary to solve this.

It is REALLY irritating!!!

p.s. this is one of the questions tha prompted me to ask another question (see ID 24137943) about having both Exch2003 and my BES on the same box.

At some point I assume I will stop admitting this - but I am a self-taught person with a liberal arts background, who took over ops for a small business and have done pretty damn well thus far - but there is alot i would go back and do differently, of course...so, bear with me...
The only
[+][-]02/12/09 11:08 AM, ID: 23625463Expert Comment

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[+][-]02/12/09 07:55 PM, ID: 23629739Author Comment

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[+][-]02/13/09 07:06 AM, ID: 23633271Expert Comment

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[+][-]02/13/09 01:37 PM, ID: 23637557Author Comment

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[+][-]02/13/09 03:08 PM, ID: 23638160Accepted Solution

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About this solution

Zone: Blackberry Programming
Tags: BES, blackberry, exchange
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Solution Provided By: Mestha
Participating Experts: 3
Solution Grade: A
 
[+][-]02/13/09 06:32 PM, ID: 23638929Author Comment

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[+][-]02/16/09 11:25 AM, ID: 23652891Author Comment

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