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8.6

Moving BlackBerry users to new Exchange server

Asked by DavidOHaycox in Blackberry Programming, Blackberry Operating System, Exchange Email Server

Tags: BlackBerry Professional, Exchange 2003, Exchange 2007

We have an Exchange 2003 server with BlackBerry Professional 4.1.4 - only two users currently have BlackBerry devices, working fine.  We're installing a new Server 2008 machine with Exchange 2007 SP1.  We've  moved one of the mailboxes across to the new server, and it shows up in BlackBerry Manager as being on the new server, but it doesn't receive, and if you send from it, it sends okay but doesn't arrive at the destination.

We've restarted all BlackBerry services and the handheld itself.

What steps do we need to take to make the device communicate again?

Thanks
 
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[+][-]05/14/09 07:50 AM, ID: 24385600Accepted Solution

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Zones: Blackberry Programming, Blackberry Operating System, Exchange Email Server
Tags: BlackBerry Professional, Exchange 2003, Exchange 2007
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Solution Provided By: skywise00
Participating Experts: 3
Solution Grade: A
 
[+][-]05/14/09 07:52 AM, ID: 24385623Author Comment

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[+][-]05/14/09 09:00 AM, ID: 24386396Author Comment

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[+][-]05/14/09 09:03 AM, ID: 24386423Assisted Solution

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[+][-]05/14/09 09:26 AM, ID: 24386629Author Comment

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[+][-]05/14/09 09:32 AM, ID: 24386700Expert Comment

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[+][-]05/18/09 04:11 AM, ID: 24410813Assisted Solution

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[+][-]05/18/09 04:13 AM, ID: 24410822Author Comment

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[+][-]05/18/09 04:15 AM, ID: 24410828Expert Comment

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[+][-]05/18/09 04:17 AM, ID: 24410842Author Comment

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[+][-]05/18/09 04:24 AM, ID: 24410915Expert Comment

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