Top Solutions

Recently we had to restart our 2003 Server. When we cam backup I could not open the Administration Console. I have spent a week on this issue and cannot seem to get anywhere. Below is the log file when I try to log in. I get The Username,...

I have just installed BES Express on a fresh SBS 2011 server.

Install went fine, and most services are up, but the two services:

Blackberry Administration Service - Application Server
and
Blackberry Administration Service - Native Code...

Log Name:      Application
Source:        Blackberry Notification System
Date:          31/08/2011 3:18:41 AM
Event ID:      373
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      ...

Installed Blackbery Server Express 5 at a client running SBS 2003 with Exchange 2003 SP2. Chose to have it install SQL Express and followed all instructions in the Installation video on the Blackberry support site. Installation went fine with no...

Installed Blackberry Enterprise Serve Express on SBS 2003. Cant login to Blackberry Administration Service, or the Blackberry Web Desktop. Explorer cannot display the page error.

I've been trying to activate a Blackberry device to our Enterprise for a few days now but it never completes activation process.

It's a BlackBerry 9330, version 6. We're running Blackberry Enterprise Server.

Whenever I try to activate it on...

Hi

I've installed ver 5.0.3. Blackberry Server Express (BESx) on SBS2011/Exchange2010. It appeared to fully install with all services starting.

However, both Blackberry Admin Service (BAS) & the Web Console aren't loading. As regards BES...

Hi,

I installed besx 5.0.3 on a sbs2008 machine.
After the install and reboot i get following errors in the eventviewer. I cannot activate a device on our server.
Eventviewer errors below:

EventID: 20460

[SRP] Connection failed

...

Page Not Found" when trying to connect to the BlackBerry Administration Service

Installed BES express following step by step instruction on

http://www.blackberryforums.com.au/forums/microsoft-exchange/281-bes-sbs-2003-a.html

Few things...

In the Black Berry manager software, I've added another user, then on their handheld try activating the enterprise portion however it keeps failing with the message that the "activation request failed. A service connection is unavailable".  Is...

I am trying to set the following permission:

Add-ADPermission -InheritedObjectType User -InheritanceType Descendents -ExtendedRights Send-As -User "BESAdmin" -Identity "CN=Users,DC=<our domain>,DC=com"

and I get the following error:
...

We have Blackberry Enterprise server 4.1 and we like to use blackberry browser in blackberry device.

- I like to know what are the configurations required on Blackberry device and server end.
- To use blackberry browser what are the setting...

Hi all,

I can no longer add a New Contact to my BlackBerry 8530 Contacts application. It worked before; I rarely use it. I don't sync this particular app to any computer app - I just add contacts one-by-one "as I go". Since I haven't added a...

Hey Everyone - have an issue and can not figure out what it is. I've googled every article out there and none seem to be/resolve the issue.
Setup -

Exchange 2010 SP1
Blackberry Enterprise Express 5.02 MR1 running on same server.

...

I have a strange problem here.  Exchange 2003 Ent Edition SP2 in WIN 2K3 environment.

One user has a desktop (WIN7 Outlook 2010) and a laptop (same config) all have been working fine. We upgraded his laptop a few weeks back and suddenly all...

hi
i have a BES it worked fine till yesterday today i am unable to receive emails on blackberry when i examined i am unable to start blackberry mail store service error code 5406

please advice

Hi there,

I am in the process of installing a Windows 2003 SP1 server that will be a dedicated Blackberry Enterprise Server.  I have successfully registered for and downloaded the Blackberry Enterprise Server Express 4.1 software for Microsoft...

Hello Experts,

I Have recently setup a blackberry enterprise express server for exchange within my office environment using the step by step guide below
...

The "Wi-Fi only" version of the PlayBook tablet is coming out soon, and I'm wondering if any apps have been developed that will enable remote access to a Windows terminal server using RDP.  I would be interested in any remote access possibilities...

Hi,

My Blackberry server seems to stop working, requiring a reboot.  The services do not stop and I can't find any events in the event log which seem to show the failure.

I don't want to just keep restarting the server.  How do I...

Hi,
I have installed a blackberry enterprise server on my SBS 2003, configured everything like this:
http://www.blackberryforums.com.au/forums/microsoft-exchange/281-bes-sbs-2003-a.html
But my activation hangs. Phone: Activating.. Retrying.......

We've installed a new BES server, we're no activating each user/device through enterprise activation. During activation I'm getting an error message that states "Your device could not be activated. Delete your BlackBerry device data. And try...

One of our users has had a problem with his blackberry and needs to get it changed.  The new device has a new PIN number associated with it and I was wondering how we can change the device on the server?

Do we have to remove his account on it...

Hi,

Using BES Express, Exchange 2007 SP2, Server 2008.

I actually forgot the besadmin password. So I went ahead and reset the password in the AD.

I never knew that I had to stop services prior to do that.

Now since the password...

I have a Blackberry Enterprise Server (5) and Exchange 2010 Server running on the same Windows 2008 Server machine.

In Exchange 2010 (Standard Edition), I had all of my mailboxes in one mail datastore.
8 people use BlackBerrys. The setup...

We are running Blackberry Professional Software for Microsoft Exchange (Version 4.1.4 bundle 183) on SBS 2003 server. Everything is working fine. Blackberry devices are getting messages.

However, We see multiple events in the eventview, they...

hi all,

just been trying to assign a blackberry device to a user and got the following error
"The BlackBerry Administration Service was unable to retrieve specific device attributes from the device that is connected to your computer."

ive...

hello experts, i'm trying to purchase some apps on blackberry app store, the problem is you have to plug in your phone with usb to your computer then you click on connect by choosing your PIN and here comes the problem, the web site shows me this...

I am new to BES.  We have only used AES for our mobile devices but since our marketing department opted to go with Blackberries we are now in need for BES. Add to that fact that BES Express is  now free!  I did the two shell cmd that the BES...

After Window Updates and a reboot a get this error for 20 minutes and then it just clears up. Any clue what caused it? We did have issues with email not being delivered during this time, but all is ok now.

Event Type:      Error
Event Source:...

Hello,

We have BlackBerry Enterprise Server Express 5.02 loaded on a client's Windows Small Business Server 2003. BES is routing email, contacts, and calendar to the attached BlackBerry's, but we now cannot access the administrative web...

we are running a Windows 2008 R2 server with Exchange 2010 SP1 installed. All updates are complete
The problem is that when we try to activate the BlackBerry's, they just sit at the Activating screen and retry

After doing some diagnostics,...

Hi all,

I've been trying to install Blackberry Enterprise Server Express (BES Express) 5.0.3 on a new Small Business Server 2011 Standard box but am having trouble with the database configuration part.

SBS 2011 has SQL Server 2008 R2...

Hi,

I have recently built a new Exchange 2010 machine added to an existing 2003 domain (there is also a new 2008 DC but it is not FSMO as yet - it is GC, DC, DHCP and DNS).  The domain is 2003 functional level.  There is an existing 2003...

Hi.  I have code that implements the PhoneListener interface  from the Blackberry Java api.  I've overridden the callIncoming method to check the callerid for a certain phone number and to inject a keypress event if the numbers match. However, it...

Environment-
Windows SBS 2008
Exchange Server 2007 - Version 08.01.0436
BES Express 5.0.3(Bundle 12)
-------------------------------------------------------------------------------
- Blackberry Mail store service failed to start with error...

Hi yesterday we installed a patch for DST on our Exchange server. We upgraded cod as well to 6.5.7651.61 Service pack 2. We upgrade our BES Server as well to 4.0.7.8.

Now for some reason every user is having an issue with there blackberry...

I have a user who has been activated on a blackberry 5.0.2 express server, and when he deletes an email in outlook (not a permanent delete) his phone doesn't auto update and remove the email.  He is set to sync on mailbox and handheld.  When he...

Recently ugraded to Office 2010 from 2000 in our exchange 2003 environement.
BES server is version 4.1.

We have most clients configured to save/send Word docs in the 97-2003 file format of .doc to avoid compatibilty issues with our customers...

I have a new SBS 2011 and need to get BES Express (5.0.3) installed to support a handful of BBs

I have followed the Pre-Install

1) Create BesAdmin mailbox
2) Configured Exchange 2010 permisions

Get-MailboxDatabase | Add-ADPermission...

- I just finished installing MS Exchange 2010 on a WINSrv2008 R2 server,  let's call it "EXCH01", everything works perfectly.
- I installed a BES server (5.02 with the latest release), the only one in our network, and the install went perfectly...

Everything looks good, but no Blackberries can activate.

Exchange is running on SBS 2008. Call it server-srv1.

BESX 5.0.2 is running on Server 2008 Std 64 bit. Call it server-srv3.

I believe I have all the permissions correct. I've gone...

Hi there,
             I have been pulling my hair out from  last 2 days trying to get BES express 5.0.3  working on SBS 2011. I have multiple issues with it.
I have created Besadmin account with local administrative account on server and given...

Hi guys,

I have a 1 user on our BES who is using a China Mobile SIM on a Blackberry enterprise plan that has successfully activated against our BES but he cant send emails anymore. Only receive them. Everything else is working fine, calendar,...

HI Guys,

Following is the problem

We have a BES 5 running on a SBS 2003 box. I recently enabled folder redirection from the BES. Everything works fine except for one user. According to him; he receives some email but not all. He has over...

Need help with BES!

I have configured as per their instructions on a WIndows XP system. Works great on everything except the Calendar sync from the BB handheld to the BES, the reverse is ok!

This is driving me insane and I cannot figure out...

Is it possible to sync your Exchange 2010 - Outlook 2010 email sub-folders to your Balckberry without using the BES? We current have SBS2011 installed and run on desktops Outlook 2010 and the Blackberry Desktop 6.x
Kind Regards,
Dan

I have BES Express v5.0.3 MR1 installed on SBS2011 sever. I can access the BB Administration Service console from the sbs server without an issue. For some reason I cannot access the console from a workstation using the same url of...

Hi there,

 

What I would like to achieve is to launch the push client application when the user opens the message sent by the application. I managed to display the notification on the Home Screen and to send a message (ApplicationMessage),...

I've got a Mail server with a 10GB C: drive. 3GB of that are under C:\Program Files\Research in Motion\Blackberry Enterprise Server\Logs
 
Does anyone know if I can get rid of these logs safetly? They go back to Feb 2005.
 
thanks

I just noticed that on my Blackberry it is not syncing the sub folders inside my inbox. This is an issue because I am out of the office sometimes and need to access an email that I stored in one of the folders.
Is this posible.
Also I noticed...

Running BES 4.1 we have 2 currently functioning BB's. Upon adding a new license and user, I was able to generate and email an activation p/w however upon the user trying to activate, he receives a message "Server not Responding". FWIW the user is...

Just installed Blackberry Enterpise Server Express 5.0.  All services are running. When I setup a new users and click "create a user with generated activation password" everything looks ok but the last line says "One or more errors occurred....

I have a new installation of BES Express 5.0.2 with Exchange 2010 - They do live on the same server, using CDO 1.2.1 and Outlook 2010 (32bit)

I did a user/device data wipe for each phone as I provisioned it, and everything seems to work...

I'm trying to figure out how to connect my blackberry 8310 to my openvpn server. Does anyone now how that can be done?

Thank you for all of your help.

I was trying to resolve an issue on our BESX 5.0.3 server where I couldn't add new Blackberry devices but managed to cause another issue in doing so - I now can no longer log into the administration page. It just returns with the error that IE...

hi all

we have an issue were our new 9360 blackberries have no Enterprise activation on them.

some of the handhelds have worked fine, some worked after we wiped them, but we still have 20 devices on the road which will not work!

any...

There is a media folder that contains the following files:

      thumbs116x116.dat
      thumbs116x116.key
      thumbs480x360.dat
      thumbs480x360.key

Is there a way to see the tumbnailswithin the files?

We have BES Express 5.0.3.41 installed on our Exchange 2007 server.  It was running Exchange SP3 but this morning I installed a bunch of updates which included Update Rollup 5 for Exchange Server 2007 SP3.  Since I've restarted the server no one...

I have a SBS 2003 running running blackberry BESX Express 5.0.1. the BAS-AS.exe is consitantly runing at high CPU, using as much as 50%. Any suggestions

I'm on day 5 of trying to get our new BES 5.0 server up and running.  Here's the error I'm receiving from the Event View in SBS 2008 (I know RIM doesn't support it, that's why i'm asking the question here.  I've already overcome the 443 conflicts...

I noticed there are a bunch of issues in the event logs on our Exchange Server relating to the Blackberry SQL backup connector, so I restarted the automatic SQL services on 31st-Mail.  When I did, it showed SQLBrowser Event ID 3:

"The...

Hi everyone,
I want to knw if its possible to emulate a blackberry software on my nokia communicator,i have been searching for where to download the symbian software,also i want to know if its possible for it to work on a nokia platform. anybody...

Hello. I recently installed BES 5.0 on a server that is running Windows 2003 server and Exchange 2007 (not sbs).  The install was uneventful and I immediately applied mr2.  My problem is that I get a "page cannot be displayed" when I try to open...

keep on getting this error message daily on my event log under application tab on my BB server...

event ID: 15000
Source: BlackBerry Mobile Data Service
Type: Error
Category: None

Description:

The description for Event ID ( 15000 ) in...

Hi All,

Hoping somebody can shed some light on an issue we are currently having.

We have Exchange 2010 (non SP1) and have been happily using BES 5 for a while, we are now in the process of implementing Exchange High Availability using DAG...

We never had this problem till a week ago running BESX 5.0.2
After several service restarts and a full server reboot no luck
We then upgraded to 5.0.3 and boom it worked!
Now 2 days later I need to add a user - same problem!!!!!

Hello. This question is regarding Exchange / Global Catalog Servers and BES (Blackberry Enterprise Server).

We have 2 DC's which are both Global Catalog Servers. Reason being, if either DC goes off-line then Outlook will still operate with...

We upgraded from BES 5.0 SP1 for Exchange to BES 5.0 SP2 and since then bmds.exe spikes to 100% CPU usage every couple of days and we have to restart the service to get it back to normal. The only thing that has been changed on the servers is the...

Dear all,

I am currently having a issue with my Blackberry server connecting to the SQL Server 2008.

I have rebuilt the Windows Server itsself incase there was any outstanding issues with it but I still can't get it to communicate with the...

I have a Blackberry 8830 with BES activated account.  After activation, I am only able to view existing and incoming emails on my Inbox  and nothing on my subfolders on my Blackberry 8830.  All emails are on my Outlook.  Is there a way to push...

I'm having an issue with one of our Blackberry users and he seems to be missing some appointsments. For example he has 3 appoints on his outlook Calendar and only 2 of them appear.

The 3rd is missing. It happens for random appointments. There...

I have just noticed a number of event log errors appear on our BES Express server. I have not got any complaints from users regarding any issues, but the event log is literally full of the attached errors started about a day and a half ago about...

For blackberry system.In the Juniper firewall setting:
The only thing I need is  go to services custom then open only TCP port 3101. is that all?
Also
"the firewall should be able to resolve DNS srp.eu.blackberry.net.and you must perform...

The description for Event ID 373 from source Blackberry Notification System cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the...

Hello,

I am wondering if anyone has a comprehensive list of cellphones and what Root CAs come pre-loaded on them? I am mostly interested in lists focussing on VeriSign and Thawte in particular and phones using all major carriers in North...

A client who uses a Microsoft hosted exchange account with Blackberry enterprise with me has asked that his emails on stored on his blackberry go back much further then they currently do.
Therefore he says he can only find emails going back...

I have two users out 63 who cannot receive email on their Blackberry. They are able to send mail, and can view their calendar and contacts. Last week we had to do a repair on the Exchange database, but everyone else is working fine.  We are using...

Hi
We are trying to deploy redfly app via BES and gettnig access denied when trying to allwo 'input simulation' onto the device.  Its being blocked by our IT policy.

Does anyone know which setting within the IT policy we need to...

Hi, all.

I'm using Blackberry JDE 4.0 to develop an application to send data over HTTP. The web server I'm using is Tomcat 4.0. When I use Get, everything works fine. However, when I try Post, blackberry simulator gave me an "internal server...

Currently have Exchange 2007 which is working fine and we are in the final stages of testing exchange 2010, but can’t get past this intermittent issue of email randomly getting stuck in the mapidelivery queue. The mapidelivery queue will flush...

I just installed a BES 4.1 it running in vmware server running on Windows 2003 server SP1.

 I have a SBS exchange 2003 server running in a different vmware session running on windows 2003 server sp1.

When I goto to add users to the BES,...

Hello,

I am attempting to install BES Express 5.0.2 on a Windows 2003 server. I have installed Outlook 2007 and Exchange Management tools 2007 SP3, thats what our exchange server is. I get the following error message in the Preinstallation...

Hi

We are running Exchange 2003 SP2 on two Windows 2000 SP4 servers - currently we have about 30 users. No plans for expansion. The servers themselves are Compaq DL380's, 4 x 3.2 GHz Intel Zeon CPU's with 1 GB RAM.

Some of the directors...

Hi All

I keep on getting the error The username, password, or domain is not correct. Please correct the entry" error when trying to authenticate to BlackBerry Web Desktop or Administration Service. I try both  "log in using AD and" and "BB...

Have an issue with BES express. BES admin console is showing devices not connecting to the bb server. Devices are showing as...  

Last contact date 8/5/11 2:07:27 PM (note American Date Format)

This coincided with a server reboot.

Things...

I cannot access blackberry administration service after upgrading BES Express for exchange 2010. "Internet Explorer Cannot display the webpage". Here is the log file of the error:

Error encountered while starting server: I/O error occurred...

BlackBerry 7250 will send emails but not receive. Users outlook is sending and receiving fine on his pc. We are using an BB Enterprise server with 6 other BB's working fine. History behind the issue is as follows: User was dabbling in mail on his...

Please tell me what is SRP for Blackberry.

We have downloaded BES Express 5.0 for Exchange and tried to install it.  We followed the steps online to create the besadmin user with all the appropriate rights and also allowed the "log on locally" setting etc.  

The first part of the...

Hi Guys,

We have an installation of Kerio Connect 7.3.2 running on Ubuntu, Blackberry Enterprise Server Express 5.0.3.41 and Kerio Connector for Blackberry running on Windows Server 2003R2 Enterprise.

We can activate two handhelds both...

I have installed Blackberry Enterprise 5.0 on server 2003. I am unable to get to Administrative Service or MDS Application console. All the services and database services are running.

I have installed and assigned all the permission including...

I just enstalled Blackerry Enterprise Server Express on my Exchange Server and added users from my active directory and now they will not show up under manage users.

When I try to add them again it says The Specified User Already Exists in the...

Our BES (Blackberry Professional Software) just stopped working this morning, ie no devices can contact the server. We have Exchange 2003 Enterprise.

These are the errors we are getting in the Application Event Log:

Event Type: Error...

I am having an issue with the Citrix Receiver for BlackBerry. I can connect fine with an iPad and iPhone, but not a Blackberry. I've already deployed a cert to the BB device. We use wildcard certs here, and even though it says they aren't...

Hi

We are running BES 4.1.5

On the Blackberry Manager console, I notice a tab for 'Last contact time' for each user.

Does this time refer to the last time an email was sent/received to that user's handheld, or the last time there was...

The screen on my Blackberry Torch has gone blank. The phone powers up and it will receive calls and messages (the red LED flashes). I have previously rectified by removing and refitting the battery, but this fix does not now work. Does any one...

I have a BES 4.1.2.25 Server running on SBS 2003 SP2 w/ Exchange 2003 SP2.

This morning, after an office manager updated the Java to the latest (v6 update 3) and rebooted the server the BES Service BlackBerry MDS Connection stopped with the...