1) I deleted the partnership and added it back on - still received the error. I even tried to connect the device to another computer and still received the error eventhough when another device is connected to the same computer it works so it cannot be any setting on the PC.
2) There are no updates on the HTC site that I have not implemented.
3) I tried every solution on the long thread, although I was hopeful and had a lot to try.
4) Each one of these was tried under Automatic and Internet Connection settings on the PC's active sync
5) Here are my results:
Suggested in the long thread, but did not work:
A) Disconnect phone
B) Turn on Flight Mode
C) Connect Phone
D) Sync = error
E) Turn off flight mode
F) Sync = error
Suggested in the long thread, but did not work:
A) Connect phone w/USB
B) Turn on WiFi (it says in the posts that Wifi will turn on and then off again, that did not happen to me. It found a network and I had to ignore connecting to it)
C) Sync = error
Suggested in the long thread, but did not work:
A) Connect phone w/USB
B) Turn Bluetooth off
C) Turned Direct Push off
D) Turned Wifi off
E) Turned flight mode on
F) Turned flight mode off
G) Disconnect from USB
H) Turn flight mode on
I) Connect w/USB
J) Turn WiFi on (ignore connection)
K) Sync = error
L) Turn phone on, sync, error
M) Wifi off, sync, error
Suggested in the long thread, but did not work:
A) Disconnect Device
B) In Task Manager on the PC, End Process in this order: rapimgr.exe, wcescomm.exe
C) Connect Device
D) Did not connect
E) Disconnect Device, checked for rapimgr (not there) and stopped the Active Sync in running programs on the device.
F) Connect Device
G) Would not connect
H) Used Resync program to shutdown Active Sync and restart
I) Device Connected, sync = error
I have no proxy server settings. Any suggestions in the thread on this were skipped.
I have no Certificates. Any suggestions in the thread on this were skipped.
Now I could have easily misinterpreted the suggestions in the giant thread posted above because none of the suggestions were very clear (do you have the device connected when you do these things, where do you go to turn on and off these things). That is why I documented above exactly what I did and where I did it from so if someone can see that I did the steps in the wrong order or with the device connected/disconnected when it should have been disconnected/connected, or from the wrong place please let me know.
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by: itsluyPosted on 2008-02-20 at 00:04:15ID: 20935836
First thing I'd do is try is to delete the partnership and then add it back in manually.
/support/8 525/softwa re- downloa ds.html
m/windowsm obile/show post.aspx? postid=200 3104&sitei d=65&sb=0& d=1&at=7&f t=11&tf=0& pageid=0
Also, are all devices running the same AKU? You could check with the HTC site for updates:
http://www.america.htc.com
Lastly there is a very long thread on one of Microsoft's forums on this error, have you been through that?
http://forums.microsoft.co