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04.22.2008 at 10:21PM PDT, ID: 23345512
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ActiveSync cannot detect Pocket PC

Tags: Toshiba, pocket PC e330
I have a Toshiba Pocket PC e330 that has been connected successfully to a Dell Latitude D830 running XP Pro SP2 for months. All of a sudden the other day it stopped connecting. The only thing that I can think of that changed was that I had been having "not a valid image" errors which only happened when Outlook was open (also using word as editor) A few days ago I got a message in Outlook saying that a recently installed application was affecting Outlook's ability to run and that it could fix the problem without affecting the other programs. All my bad disk not a valid image errors went away. BUT now I cannot sync my Pocket PC. When I put it in the cradle,which is attached via USB, I hear the sound usb makes when it detects a device but ActivSync can't see it. I have tried uninstalling the device and software. Windows detects the device and installs it and says it's ready to be used. But it will not communicate with Activsync. I tried system restore. Activesync says USB is available. In hardware manager the device shows under USB. Help please.
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Question Stats
Zone: Programming
Question Asked By: jooolie3
Solution Provided By: psilence
Participating Experts: 2
Solution Grade: B
Views: 16
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04.23.2008 at 05:41AM PDT, ID: 21419946

Rank: Sage

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04.23.2008 at 07:39AM PDT, ID: 21421162

Rank: Master

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04.23.2008 at 05:41AM PDT, ID: 21419946

Rank: Sage

which version of Activesync are you using?

Which OS is yout Toshiba e330 running?
 
04.23.2008 at 07:39AM PDT, ID: 21421162
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628