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05.03.2008 at 03:38PM PDT, ID: 23374330 | Points: 500
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Problem Syncing Treo750 WM6 Outlook to Exchange via OWA (Error 0x85010014)

Asked by dvelasquez in Exchange Email Server, Pocket PC Other

I have been using a Treo 750v running WM6 and connecting it to Outlook via our webmail connections and effortlessly syncing my mail.  I have been running this for about 90 days with no issues.  About a week ago my Treo stopped syncing.  It was connecting to the server and folder, by when it tried to sync it said Synchronization Error.  I found an error message in ActiveSync on the Treo (0x85010014).  I googled it but I could not find anything that worked.  It is not due to a new SSL requirement as I have been using an SSL connection from the start.

My boss and I both use Treo750's with the setup described above.  I am running Windows Vista Buisiness (Windows Mobile Device Manager) and he is running XP Pro (ActiveSync 4.5).  Both phones stopped working at the same time so I knew it was not the Treo's.  I am not an Exchange Admin, just a user so I cannot hop on the server and make changes.  Based on what I have found on the net, I think my issue is due to a settiing that may have changed on the Exchange server.  I am at odds with my IT dept (which is small) so asking them to help me with this is useless as the rest of the organization uses Blackberry's.  I do have someone that works for me that can get on the Exchange server to see how it is set up.

If I can determine what is causing this, I think I can ask them to peform the task, but asking for help is useless.  Can anyone help me with this?Start Free Trial
[+][-]05.03.2008 at 03:48PM PDT, ID: 21493922

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[+][-]05.03.2008 at 04:10PM PDT, ID: 21493971

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[+][-]05.03.2008 at 04:13PM PDT, ID: 21493978

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[+][-]05.04.2008 at 05:06AM PDT, ID: 21495454

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[+][-]05.04.2008 at 10:13AM PDT, ID: 21496259

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[+][-]05.04.2008 at 12:23PM PDT, ID: 21496674

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[+][-]08.18.2008 at 08:31AM PDT, ID: 22252800

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