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HTC Phone will not automatically sync with Exchange Server via Activesync

Asked by MRJCPU in Web Browsers, Exchange Email Server, Pocket PC Other

Tags: HTC, Activesync, Exchange Server

I have a client who uses an HTC phone with Activesync and we have it configured with his exchange account. He can sync fine with it, but only if he clicks the options to send/receive. I have checked the Activesync settings and it is set to "as new items arrive", it does not automatically sync. I have changed the setting to "every 5 minutes" and it still will not automatically sync.

Please help.
[+][-]10/13/09 04:17 PM, ID: 25565832Expert Comment

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[+][-]10/13/09 04:19 PM, ID: 25565837Expert Comment

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[+][-]10/13/09 05:24 PM, ID: 25566157Expert Comment

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[+][-]10/14/09 10:18 AM, ID: 25572764Author Comment

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[+][-]10/14/09 10:22 AM, ID: 25572821Expert Comment

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[+][-]10/16/09 02:19 AM, ID: 25587907Expert Comment

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