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07.03.2007 at 12:52AM PDT, ID: 22672318
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BES "Desktop email program unable to submit message" Error with Blackberry server.
Tags: unable, email
Having this issue with several. blackberries. I have looked at a few articles on here, I have done what they say added the BESadmin account to affected users and stopped the BES router service for 20 mins then rebooted the BES, this fixed it for about a day, however the BEsadmin account seems to be automatically removing its self, I have tried it both inheriting permissions as the account has access on server and adding manually and it just disaapears. Any ideas would be appreicated.

Thanks

Paul
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Question Stats
Zone: Programming
Question Asked By: ArmstrongInt
Solution Provided By: Computer101
Participating Experts: 3
Solution Grade: A
Views: 74
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07.03.2007 at 01:45AM PDT, ID: 19409631

Rank: Master

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07.12.2007 at 09:23AM PDT, ID: 19473406

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07.13.2007 at 11:15AM PDT, ID: 19483181

Rank: Wizard

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10.30.2007 at 07:13AM PDT, ID: 20177296

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11.04.2007 at 06:00AM PST, ID: 20210497

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07.03.2007 at 01:45AM PDT, ID: 19409631

Rank: Master

Does your besadmin has send as rights?
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB12300&sliceId=SAL_Public&dialogID=9130481&stateId=0%200%205470776

There are two knowledgebase articles at www-blackberry-com/btcs that can help with this:
KB04422 & KB04707

After patching the Exchange server the BESAdmin account was removed from the Security tab of my BB users.
Adding it back and granting it Send as... then restarting the Exchange Information Store and BB services did the trick.
 
07.12.2007 at 09:23AM PDT, ID: 19473406
hi there, the problem was the accounts were Admin accounts, I have fixed this with the following script.

dsacls "cn=adminsdholder,cn=system,dc=mydomain,dc=local " /G "abc.local\BESadmin:CA;Send As"

Thanks

Paul
 
07.13.2007 at 11:15AM PDT, ID: 19483181

Rank: Wizard

Here is more info for you on the script above.  I have posted this info a number of time on this site also:

http://www.blackberryforums.com.au/forums/general-bes-discussion/436-unlisted-message-error-desktop-email-program-unable-submit-message.html
 
10.30.2007 at 07:13AM PDT, ID: 20177296
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup topic area:
   PAQ with points refunded

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

Venabili
EE Cleanup Volunteer
 
11.04.2007 at 06:00AM PST, ID: 20210497
PAQed with points refunded (500)

Computer101
EE Admin
Accepted Solution
 
 
20080236-EE-VQP-29