Windows ® Installer. V 3.01.4000.1823
Gload you know something about this. It's a relief. I feel like a little kid who got lost in a food store.
Sweet I will try that...One sec
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Event ID:1013 MsiInstaller
I googled and looked and subscribed to EventID.net for one year.
Still no good solutions for this error.
Some poeple get this when trying to install SCR331x CAC Card Reader Software
It lists the software in Add/Remove probrams. I can install the drivers manually but the software is just not there. When I try and run the Setup.exe for it it gives me this error in Event Viewer. The actuall error when running it says something like Did not detect MSIInstaller on your system blah. However, I see MsiInstallerEngineMSI in AddRemove Programs and can install other .exe's fine.
Can someone show me how to find out exactly what is missing and how to fix it?
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Answers
Darn I hope someone can make sense of this. I will go through it now. This is the comand I used
msiexec /i SCR331Installer.msi /l* c:\logfile.log
=== Logging started: 1/17/2007 23:47:53 ===
Action 23:47:53: INSTALL.
Action start 23:47:53: INSTALL.
Action 23:47:53: ISMsiServerStartup.
Action start 23:47:53: ISMsiServerStartup.
Action ended 23:47:53: ISMsiServerStartup. Return value 1.
Action 23:47:53: ISStartup.
Action start 23:47:53: ISStartup.
1: The InstallScript engine version currently installed on this machine is adequate.
1: Event 'E4754248' is created
1: GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x800401e3
1: {8F2F7781-CD58-4A60-A90A-5
1: Extract supporting files
1: Failed to extract _IsUser.dll, Ignore it.
1: Ev1812748
Action ended 23:47:55: ISStartup. Return value 1.
Action 23:47:55: ISSetupFilesExtract.
Action start 23:47:55: ISSetupFilesExtract.
1: Starting to extract setup files
1: Getting SUPPORTDIR property :
1: Extracting SetupFiles to: C:\DOCUME~1\xxxx~1.SNY\LOC
1: Getting ISSetupFile table view
1: Executing ISSetupFile table view
1: Extracting Setup File:
1: C:\DOCUME~1\xxxx~1.SNY\LOC
1: Settign SUPPORTDIR property to: C:\DOCUME~1\xxxx~1.SNY\LOC
1: Setting ISSETUPFILESCOMPLETED property
Action ended 23:47:55: ISSetupFilesExtract. Return value 1.
Action 23:47:55: ISSetAllUsers.
Action start 23:47:55: ISSetAllUsers.
1: InstallShield - ISSetAllUsers (Begin)
1: Opening Database
1: {01467932-B72B-4EF4-A88A-0
1: Closing Database
1: InstallShield - ISSetAllUsers (End)
Action ended 23:47:55: ISSetAllUsers. Return value 1.
Action 23:47:55: AppSearch. Searching for installed applications
Action start 23:47:55: AppSearch.
Action ended 23:47:55: AppSearch. Return value 1.
Action 23:47:55: LaunchConditions. Evaluating launch conditions
Action start 23:47:55: LaunchConditions.
Action ended 23:47:55: LaunchConditions. Return value 1.
Action 23:47:55: SetupInitialization.
Action start 23:47:55: SetupInitialization.
Info 2898.Tahoma8, Tahoma, 0
Info 2898.TahomaBold10, Tahoma, 0
Action 23:47:55: SetupInitialization. Dialog created
Action ended 23:47:55: SetupInitialization. Return value 1.
Action 23:47:55: FindRelatedProducts. Searching for related applications
Action start 23:47:55: FindRelatedProducts.
Action ended 23:47:55: FindRelatedProducts. Return value 1.
Action 23:47:55: ValidateProductID.
Action start 23:47:55: ValidateProductID.
Action ended 23:47:55: ValidateProductID. Return value 1.
Action 23:47:55: CostInitialize. Computing space requirements
Action start 23:47:55: CostInitialize.
Action ended 23:47:55: CostInitialize. Return value 1.
Action 23:47:55: FileCost. Computing space requirements
Action start 23:47:55: FileCost.
Action ended 23:47:55: FileCost. Return value 1.
Action 23:47:55: IsolateComponents.
Action start 23:47:55: IsolateComponents.
Action ended 23:47:55: IsolateComponents. Return value 1.
Action 23:47:55: ResolveSource.
Action start 23:47:55: ResolveSource.
Action ended 23:47:55: ResolveSource. Return value 1.
Action 23:47:55: CostFinalize. Computing space requirements
Action start 23:47:55: CostFinalize.
Action ended 23:47:55: CostFinalize. Return value 1.
Action 23:47:55: ISInitAllUsers.
Action start 23:47:55: ISInitAllUsers.
Action ended 23:47:55: ISInitAllUsers. Return value 1.
Action 23:47:55: MigrateFeatureStates. Migrating feature states from related applications
Action start 23:47:55: MigrateFeatureStates.
Action ended 23:47:55: MigrateFeatureStates. Return value 0.
Action 23:47:55: InstallWelcome.
Action start 23:47:55: InstallWelcome.
Action 23:47:55: InstallWelcome. Dialog created
Info 2898.MSSansBold8, Tahoma, 0
Info 2898.MSSWhiteSerif8, Tahoma, 0
Action 23:47:57: LicenseAgreement. Dialog created
Action 23:48:01: CustomerInformation. Dialog created
Action 23:48:05: SetupType. Dialog created
DEBUG: Error 2826: Control DlgLine on dialog ReadyToInstall extends beyond the boundaries of the dialog to the right by 64 pixels
Internal Error 2826. ReadyToInstall, DlgLine, to the right
Action 23:48:06: ReadyToInstall. Dialog created
Action ended 23:48:10: InstallWelcome. Return value 1.
Action 23:48:10: SetupProgress.
Action start 23:48:10: SetupProgress.
Action 23:48:10: SetupProgress. Dialog created
Action ended 23:48:10: SetupProgress. Return value 1.
Action 23:48:10: ExecuteAction.
Action start 23:48:10: ExecuteAction.
Action 23:48:10: INSTALL.
Action start 23:48:10: INSTALL.
Action 23:48:10: ISMsiServerStartup.
Action start 23:48:10: ISMsiServerStartup.
Action ended 23:48:10: ISMsiServerStartup. Return value 1.
Action 23:48:10: ISStartup.
Action start 23:48:10: ISStartup.
1: The InstallScript engine version currently installed on this machine is adequate.
1: Event 'E4810841' is created
1: MsiServerStartup ends
Action ended 23:48:10: ISMsiServerStartup. Return value 0.
1: Ev1899004
Action ended 23:48:11: ISStartup. Return value 1.
Action 23:48:11: ISSetupFilesExtract.
Action start 23:48:11: ISSetupFilesExtract.
Action ended 23:48:11: ISSetupFilesExtract. Return value 0.
Action 23:48:11: ISSetAllUsers.
Action start 23:48:11: ISSetAllUsers.
Action ended 23:48:11: ISSetAllUsers. Return value 0.
Action 23:48:11: AppSearch. Searching for installed applications
Action start 23:48:11: AppSearch.
Action ended 23:48:11: AppSearch. Return value 0.
Action 23:48:11: LaunchConditions. Evaluating launch conditions
Action start 23:48:11: LaunchConditions.
Action ended 23:48:11: LaunchConditions. Return value 1.
Action 23:48:11: FindRelatedProducts. Searching for related applications
Action start 23:48:11: FindRelatedProducts.
Action ended 23:48:11: FindRelatedProducts. Return value 0.
Action 23:48:11: ValidateProductID.
Action start 23:48:11: ValidateProductID.
Action ended 23:48:11: ValidateProductID. Return value 1.
Action 23:48:11: CostInitialize. Computing space requirements
Action start 23:48:11: CostInitialize.
Action ended 23:48:11: CostInitialize. Return value 1.
Action 23:48:11: FileCost. Computing space requirements
Action start 23:48:11: FileCost.
Action ended 23:48:11: FileCost. Return value 1.
Action 23:48:11: IsolateComponents.
Action start 23:48:11: IsolateComponents.
Action ended 23:48:11: IsolateComponents. Return value 1.
Action 23:48:11: CostFinalize. Computing space requirements
Action start 23:48:11: CostFinalize.
Action ended 23:48:11: CostFinalize. Return value 1.
Action 23:48:11: ISInitAllUsers.
Action start 23:48:11: ISInitAllUsers.
Action ended 23:48:11: ISInitAllUsers. Return value 0.
Action 23:48:11: SetODBCFolders. Initializing ODBC directories
Action start 23:48:11: SetODBCFolders.
Action ended 23:48:11: SetODBCFolders. Return value 1.
Action 23:48:11: MigrateFeatureStates. Migrating feature states from related applications
Action start 23:48:11: MigrateFeatureStates.
Action ended 23:48:11: MigrateFeatureStates. Return value 0.
Action 23:48:11: InstallValidate. Validating install
Action start 23:48:11: InstallValidate.
Action ended 23:48:11: InstallValidate. Return value 1.
Action 23:48:11: RemoveExistingProducts. Removing applications
Action start 23:48:11: RemoveExistingProducts.
Action ended 23:48:11: RemoveExistingProducts. Return value 1.
Action 23:48:11: InstallInitialize.
Action start 23:48:11: InstallInitialize.
Action ended 23:48:11: InstallInitialize. Return value 1.
Action 23:48:11: AllocateRegistrySpace. Allocating registry space
Action start 23:48:11: AllocateRegistrySpace.
Action ended 23:48:11: AllocateRegistrySpace. Return value 1.
Action 23:48:11: ProcessComponents. Updating component registration
Action start 23:48:11: ProcessComponents.
Action 23:48:11: GenerateScript. Generating script operations for action:
GenerateScript: Updating component registration
Action ended 23:48:11: ProcessComponents. Return value 1.
Action 23:48:11: UnpublishComponents. Unpublishing Qualified Components
Action start 23:48:11: UnpublishComponents.
Action ended 23:48:11: UnpublishComponents. Return value 1.
Action 23:48:11: MsiUnpublishAssemblies. Unpublishing assembly information
Action start 23:48:11: MsiUnpublishAssemblies.
Action ended 23:48:11: MsiUnpublishAssemblies. Return value 1.
Action 23:48:11: UnpublishFeatures. Unpublishing product features
Action start 23:48:11: UnpublishFeatures.
Action ended 23:48:11: UnpublishFeatures. Return value 1.
Action 23:48:11: StopServices. Stopping services
Action start 23:48:11: StopServices.
Action ended 23:48:11: StopServices. Return value 1.
Action 23:48:11: DeleteServices. Deleting services
Action start 23:48:11: DeleteServices.
Action ended 23:48:11: DeleteServices. Return value 1.
Action 23:48:11: UnregisterComPlus. Unregistering COM+ Applications and Components
Action start 23:48:11: UnregisterComPlus.
Action ended 23:48:11: UnregisterComPlus. Return value 1.
Action 23:48:11: SelfUnregModules. Unregistering modules
Action start 23:48:11: SelfUnregModules.
Action ended 23:48:11: SelfUnregModules. Return value 1.
Action 23:48:11: ISSelfRegisterCosting.
Action start 23:48:11: ISSelfRegisterCosting.
1: Beginning Costing Process...
1: Initializing Property Bag...
1: Initializing Property Bag...
1: Getting file count from property bag
1: File Count : 0
1: Reading SelfRegItems from table, and perform costing...
1: Comitting Property Bag...
1: Begin Comitting Property Bag
1: Write KeyList count
1: Finished Comitting Property Bag
1: Finished Costing Process...
1: Setting Costing Info Location ISSelfRegisterFiles : C:\DOCUME~1\xxx~1.SNY\LOCA
1: Setting Costing Info Location ISUnSelfRegisterFiles : C:\DOCUME~1\xxxI~1.SNY\LOC
1: Setting Costing Info Location ISSelfRegisterFinalize : C:\DOCUME~1\xxxI~1.SNY\LOC
Action ended 23:48:11: ISSelfRegisterCosting. Return value 1.
Action 23:48:11: ISUnSelfRegisterFiles.
Action start 23:48:11: ISUnSelfRegisterFiles.
ISUnSelfRegisterFiles:
Action ended 23:48:11: ISUnSelfRegisterFiles. Return value 1.
Action 23:48:11: UnregisterTypeLibraries. Unregistering type libraries
Action start 23:48:11: UnregisterTypeLibraries.
Action ended 23:48:11: UnregisterTypeLibraries. Return value 1.
Action 23:48:11: RemoveODBC. Removing ODBC components
Action start 23:48:11: RemoveODBC.
1: Removing ODBC components
Action ended 23:48:11: RemoveODBC. Return value 1.
Action 23:48:11: UnregisterFonts. Unregistering fonts
Action start 23:48:11: UnregisterFonts.
Action ended 23:48:11: UnregisterFonts. Return value 1.
Action 23:48:11: RemoveRegistryValues. Removing system registry values
Action start 23:48:11: RemoveRegistryValues.
Action ended 23:48:11: RemoveRegistryValues. Return value 1.
Action 23:48:11: UnregisterClassInfo. Unregister class servers
Action start 23:48:11: UnregisterClassInfo.
Action ended 23:48:11: UnregisterClassInfo. Return value 1.
Action 23:48:11: UnregisterExtensionInfo. Unregistering extension servers
Action start 23:48:11: UnregisterExtensionInfo.
Action ended 23:48:11: UnregisterExtensionInfo. Return value 1.
Action 23:48:11: UnregisterProgIdInfo. Unregistering program identifiers
Action start 23:48:11: UnregisterProgIdInfo.
Action ended 23:48:11: UnregisterProgIdInfo. Return value 1.
Action 23:48:11: UnregisterMIMEInfo. Unregistering MIME info
Action start 23:48:11: UnregisterMIMEInfo.
Action ended 23:48:11: UnregisterMIMEInfo. Return value 1.
Action 23:48:11: RemoveIniValues. Removing INI file entries
Action start 23:48:11: RemoveIniValues.
Action ended 23:48:11: RemoveIniValues. Return value 1.
Action 23:48:11: RemoveShortcuts. Removing shortcuts
Action start 23:48:11: RemoveShortcuts.
Action ended 23:48:11: RemoveShortcuts. Return value 1.
Action 23:48:11: RemoveEnvironmentStrings. Updating environment strings
Action start 23:48:11: RemoveEnvironmentStrings.
Action ended 23:48:11: RemoveEnvironmentStrings. Return value 1.
Action 23:48:11: RemoveDuplicateFiles. Removing duplicated files
Action start 23:48:11: RemoveDuplicateFiles.
Action ended 23:48:11: RemoveDuplicateFiles. Return value 1.
Action 23:48:11: RemoveFiles. Removing files
Action start 23:48:11: RemoveFiles.
Action ended 23:48:11: RemoveFiles. Return value 1.
Action 23:48:11: RemoveFolders. Removing folders
Action start 23:48:11: RemoveFolders.
Action ended 23:48:11: RemoveFolders. Return value 1.
Action 23:48:11: CreateFolders. Creating folders
Action start 23:48:11: CreateFolders.
CreateFolders: Folder: Creating folders
Action ended 23:48:11: CreateFolders. Return value 1.
Action 23:48:11: MoveFiles. Moving files
Action start 23:48:11: MoveFiles.
Action ended 23:48:11: MoveFiles. Return value 1.
Action 23:48:11: InstallFiles. Copying new files
Action start 23:48:11: InstallFiles.
InstallFiles: File: Copying new files, Directory: , Size:
Action ended 23:48:11: InstallFiles. Return value 1.
Action 23:48:11: PatchFiles. Patching files
Action start 23:48:11: PatchFiles.
Action ended 23:48:11: PatchFiles. Return value 1.
Action 23:48:11: DuplicateFiles. Creating duplicate files
Action start 23:48:11: DuplicateFiles.
Action ended 23:48:11: DuplicateFiles. Return value 1.
Action 23:48:11: BindImage. Binding executables
Action start 23:48:11: BindImage.
Action ended 23:48:11: BindImage. Return value 1.
Action 23:48:11: CreateShortcuts. Creating shortcuts
Action start 23:48:11: CreateShortcuts.
CreateShortcuts: Shortcut: Creating shortcuts
Action ended 23:48:11: CreateShortcuts. Return value 1.
Action 23:48:11: RegisterClassInfo. Registering class servers
Action start 23:48:11: RegisterClassInfo.
Action ended 23:48:11: RegisterClassInfo. Return value 1.
Action 23:48:11: RegisterExtensionInfo. Registering extension servers
Action start 23:48:11: RegisterExtensionInfo.
Action ended 23:48:11: RegisterExtensionInfo. Return value 1.
Action 23:48:11: RegisterProgIdInfo. Registering program identifiers
Action start 23:48:11: RegisterProgIdInfo.
Action ended 23:48:11: RegisterProgIdInfo. Return value 1.
Action 23:48:11: RegisterMIMEInfo. Registering MIME info
Action start 23:48:11: RegisterMIMEInfo.
Action ended 23:48:11: RegisterMIMEInfo. Return value 1.
Action 23:48:11: WriteRegistryValues. Writing system registry values
Action start 23:48:11: WriteRegistryValues.
Action ended 23:48:11: WriteRegistryValues. Return value 1.
Action 23:48:11: WriteIniValues. Writing INI file values
Action start 23:48:11: WriteIniValues.
Action ended 23:48:11: WriteIniValues. Return value 1.
Action 23:48:11: WriteEnvironmentStrings. Updating environment strings
Action start 23:48:11: WriteEnvironmentStrings.
Action ended 23:48:11: WriteEnvironmentStrings. Return value 1.
Action 23:48:11: RegisterFonts. Registering fonts
Action start 23:48:11: RegisterFonts.
Action ended 23:48:11: RegisterFonts. Return value 1.
Action 23:48:11: InstallODBC. Installing ODBC components
Action start 23:48:11: InstallODBC.
Action ended 23:48:11: InstallODBC. Return value 0.
Action 23:48:11: RegisterTypeLibraries. Registering type libraries
Action start 23:48:11: RegisterTypeLibraries.
Action ended 23:48:11: RegisterTypeLibraries. Return value 1.
Action 23:48:11: RegisterComPlus. Registering COM+ Applications and Components
Action start 23:48:11: RegisterComPlus.
Action ended 23:48:11: RegisterComPlus. Return value 1.
Action 23:48:11: InstallServices. Installing new services
Action start 23:48:11: InstallServices.
Action ended 23:48:11: InstallServices. Return value 1.
Action 23:48:11: StartServices. Starting services
Action start 23:48:11: StartServices.
Action ended 23:48:11: StartServices. Return value 1.
Action 23:48:11: SelfRegModules. Registering modules
Action start 23:48:11: SelfRegModules.
Action ended 23:48:11: SelfRegModules. Return value 1.
Action 23:48:11: ISSelfRegisterFiles.
Action start 23:48:11: ISSelfRegisterFiles.
ISSelfRegisterFiles:
Action ended 23:48:11: ISSelfRegisterFiles. Return value 1.
Action 23:48:11: RegisterUser. Registering user
Action start 23:48:11: RegisterUser.
RegisterUser: Registering user
Action ended 23:48:11: RegisterUser. Return value 1.
Action 23:48:11: RegisterProduct. Registering product
Action start 23:48:11: RegisterProduct.
RegisterProduct: Registering product
Action ended 23:48:11: RegisterProduct. Return value 1.
Action 23:48:11: PublishComponents. Publishing qualified components
Action start 23:48:11: PublishComponents.
Action ended 23:48:11: PublishComponents. Return value 1.
Action 23:48:11: MsiPublishAssemblies. Publishing assembly information
Action start 23:48:11: MsiPublishAssemblies.
Action ended 23:48:11: MsiPublishAssemblies. Return value 1.
Action 23:48:11: PublishFeatures. Publishing product features
Action start 23:48:11: PublishFeatures.
PublishFeatures: Feature: Publishing product features
Action ended 23:48:11: PublishFeatures. Return value 1.
Action 23:48:11: PublishProduct. Publishing product information
Action start 23:48:11: PublishProduct.
1: Publishing product information
Action ended 23:48:11: PublishProduct. Return value 1.
Action 23:48:11: AddInstallPath.
Action start 23:48:11: AddInstallPath.
Action ended 23:48:11: AddInstallPath. Return value 1.
Action 23:48:11: InstallFinalize.
Action start 23:48:11: InstallFinalize.
Action 23:48:11: ProcessComponents. Updating component registration
1: {8F2F7781-CD58-4A60-A90A-5
1: {8F2F7781-CD58-4A60-A90A-5
1: {8F2F7781-CD58-4A60-A90A-5
1: {8F2F7781-CD58-4A60-A90A-5
1: {8F2F7781-CD58-4A60-A90A-5
1: {8F2F7781-CD58-4A60-A90A-5
1: {8F2F7781-CD58-4A60-A90A-5
1: {8F2F7781-CD58-4A60-A90A-5
Action 23:48:11: ISUnSelfRegisterFiles.
Action 23:48:11: RemoveODBC. Removing ODBC components
Action 23:48:11: CreateFolders. Creating folders
CreateFolders: Folder: C:\Documents and Settings\All Users\Start Menu\Programs\SCR331 PC-SC Drivers\
Action 23:48:11: InstallFiles. Copying new files
InstallFiles: File: Readme.txt, Directory: C:\Program Files\SCM Microsystems\SCR 331\, Size: 819
InstallFiles: File: SCR331.INF, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Driver Files\, Size: 5330
InstallFiles: File: scr331.cat, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Driver Files\, Size: 8847
InstallFiles: File: Rdr_Svr.sys, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Driver Files\, Size: 23312
InstallFiles: File: stc2coinst.dll, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Driver Files\, Size: 45056
InstallFiles: File: stc2.sys, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Driver Files\, Size: 56320
InstallFiles: File: STC2UI16.DLL, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Driver Files\, Size: 33840
InstallFiles: File: RDR_SVR.vxd, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Driver Files\, Size: 13363
InstallFiles: File: Setupapi.dll, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Tools\PCSCDiag\, Size: 327072
InstallFiles: File: Cfgmgr32.dll, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Tools\PCSCDiag\, Size: 23552
InstallFiles: File: pcscdiag.exe, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Tools\PCSCDiag\, Size: 319488
InstallFiles: File: payflex.req, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Tools\TestResMan\, Size: 2284
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Error 1334.The file 'payflex.req.0901CF9B_B481
MSI (s) (28:54) [23:48:16:684]: Product: SCR331Installer -- Error 1334.The file 'payflex.req.0901CF9B_B481
Action ended 23:48:16: InstallFinalize. Return value 3.
Action 23:48:16: Rollback. Rolling back action:
Rollback: Copying new files
Rollback: Creating folders
Rollback: Removing ODBC components
Rollback: ISUnSelfRegisterFiles
Rollback: Updating component registration
Action 23:48:16: ISCleanUpFatalExit.
Action start 23:48:16: ISCleanUpFatalExit.
1: Shutting down the PRC server...
1: MsiServerStartup ends
1: RPC server shut down.
Action ended 23:48:16: ISMsiServerStartup. Return value 0.
Action ended 23:48:16: ISCleanUpFatalExit. Return value 1.
Action ended 23:48:16: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): Registration = No
Property(S): UpgradeCode = {01467932-B72B-4EF4-A88A-0
Property(S): ISSCHEDULEREBOOT = No
Property(S): VersionNT = 501
Property(S): ISUnSelfRegisterFiles = C:\DOCUME~1\xxxI~1.SNY\LOC
Property(S): ISSelfRegisterFiles = C:\DOCUME~1\xxxx~1.SNY\LOC
Property(S): ISSelfRegisterFinalize = C:\DOCUME~1\xxx~1.SNY\LOCA
Property(S): TARGETDIR = C:\
Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrati
Property(S): AppDataFolder = C:\Documents and Settings\xxxxr\Application
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): CommonFiles64Folder = C:\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(S): FavoritesFolder = C:\Documents and Settings\xxxx\Favorites\
Property(S): FontsFolder = C:\WINDOWS\Fonts\
Property(S): GlobalAssemblyCache = C:\
Property(S): SCM_MICROSYSTEMS = C:\Program Files\SCM Microsystems\
Property(S): INSTALLDIR = C:\Program Files\SCM Microsystems\
Property(S): ISCommonFilesFolder = C:\Program Files\Common Files\InstallShield\
Property(S): ISUpdateServiceFolder = C:\Program Files\Common Files\InstallShield\Update
Property(S): LocalAppDataFolder = C:\Documents and Settings\xxxx\Local Settings\Application Data\
Property(S): MyPicturesFolder = C:\Documents and Settings\xxxx\My Documents\My Pictures\
Property(S): PersonalFolder = C:\Documents and Settings\xxxx\My Documents\
Property(S): PrimaryVolumePath = C:\
Property(S): ProgramFiles64Folder = C:\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(S): SCR_331 = C:\Program Files\SCM Microsystems\SCR 331\
Property(S): SC_BASE_COMPONENTS1 = C:\Program Files\SCM Microsystems\SCR 331\SC Base Components\
Property(S): SendToFolder = C:\Documents and Settings\xxxx\SendTo\
Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\WINDOWS\system\
Property(S): System64Folder = C:\
Property(S): SystemFolder = C:\WINDOWS\system32\
Property(S): SourceDir = C:\program files\
Property(S): TempFolder = C:\DOCUME~1\xxxx~1.SNY\LOC
Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): WindowsVolume = C:\
Property(S): SYSTEM32.0901CF9B_B481_4DE
Property(S): DRIVERS.0901CF9B_B481_4DE4
Property(S): INF.0901CF9B_B481_4DE4_B81
Property(S): INSTALLDIR.0901CF9B_B481_4
Property(S): NEW_DIRECTORY1.0901CF9B_B4
Property(S): SYSTEM.0901CF9B_B481_4DE4_
Property(S): NEW_DIRECTORY2.0901CF9B_B4
Property(S): SCR_331.0901CF9B_B481_4DE4
Property(S): PCSC_DRIVER_FILES2.0901CF9
Property(S): NEW_DIRECTORY3.0901CF9B_B4
Property(S): NEW_DIRECTORY4.0901CF9B_B4
Property(S): NEW_DIRECTORY5.0901CF9B_B4
Property(S): PCSC_TOOLS2.0901CF9B_B481_
Property(S): PCSCDIAG2.0901CF9B_B481_4D
Property(S): TESTRESMAN2.0901CF9B_B481_
Property(S): new_folder1.0901CF9B_B481_
Property(S): new_folder2.0901CF9B_B481_
Property(S): DWUSINTERVAL = 30
Property(S): ff9ef67406aa11d5ab9800b0d0
Property(S): ISStartupEvent = E4810841
Property(S): Preselected = 1
Property(S): UILevel = 5
Property(S): OriginalDatabase = C:\program files\SCR331Installer.msi
Property(S): DATABASE = C:\WINDOWS\Installer\eee16
Property(S): Privileged = 1
Property(S): RedirectedDllSupport = 2
Property(S): MsiWin32AssemblySupport = 5.1.2600.2180
Property(S): MsiNetAssemblySupport = 2.0.50727.42
Property(S): Date = 1/17/2007
Property(S): Time = 23:48:17
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): BorderTop = 1
Property(S): ISCHECKFORPRODUCTUPDATES = 0
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Reinstall
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): Display_IsBitmapDlg = 1
Property(S): ARPCOMMENTS =
Property(S): ARPCONTACT = Customer Support Department
Property(S): ARPHELPLINK = http://www.scmmicro.com
Property(S): CaptionHeight = 19
Property(S): ARPHELPTELEPHONE = 1-510-360-2300
Property(S): ARPURLINFOABOUT = http://www.scmmicro.com
Property(S): ARPURLUPDATEINFO = http://www.scmmicro.com
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): InstallChoice = AR
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ScreenY = 768
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(S): Manufacturer = SCM Microsystems Inc.
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): ProductCode = {8F2F7781-CD58-4A60-A90A-5
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductName = SCR331Installer
Property(S): ProductVersion = 2.04.0000
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): DIRPROPERTY1 = SCR331 PCSC Driver\SC Base Components
Property(S): ISSCRIPT_ENGINE_VERSION = 7.3.0.318
Property(S): SecureCustomProperties = ACTIONPROPERTY
Property(S): ALLUSERS = 1
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): ComputerName = <ComputerName>
Property(S): UserLanguageID = 1033
Property(S): UserSID = S-1-5-21-xxxxxxxxxxx-xxxxx
Property(S): LogonUser = <removed>
Property(S): AdminUser = 1
Property(S): VirtualMemory = 678
Property(S): PhysicalMemory = 255
Property(S): Intel = 15
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): COMPANYNAME = Scientific Research Corporation
Property(S): USERNAME = <removed>
Property(S): RecentFolder = C:\Documents and Settings\<username>\Recent
Property(S): PrintHoodFolder = C:\Documents and Settings\<username>\PrintH
Property(S): NetHoodFolder = C:\Documents and Settings\<username>\NetHoo
Property(S): RemoteAdminTS = 1
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 2
Property(S): WindowsBuild = 2600
Property(S): VersionMsi = 3.01
Property(S): ADDLOCAL = ReadMe,SCR331Install,SCBas
Property(S): SECONDSEQUENCE = 1
Property(S): CURRENTDIRECTORY = C:\program files
Property(S): CLIENTUILEVEL = 0
Property(S): CLIENTPROCESSID = 3044
Property(S): VersionDatabase = 200
Property(S): ACTION = INSTALL
Property(S): EXECUTEACTION = INSTALL
Property(S): SUPPORTDIR = C:\DOCUME~1\xxxx~1.SNY\LOC
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): ROOTDRIVE = C:\
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {C0567348-5152-49F3-AE3D-D
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailabl
Property(S): PrimaryVolumeSpaceRequired
Property(S): PrimaryVolumeSpaceRemainin
Property(S): SOURCEDIR = C:\program files\
Property(S): SourcedirProduct = {8F2F7781-CD58-4A60-A90A-5
Property(S): ProductToBeRegistered = 1
Action ended 23:48:17: ExecuteAction. Return value 3.
Action 23:48:17: SetupCompleteError.
Action start 23:48:17: SetupCompleteError.
Action 23:48:17: SetupCompleteError. Dialog created
Ok here is an important piece of the pie. This is the actual GUI Error I get
nstallFiles: File: payflex.req, Directory: C:\Program Files\SCM Microsystems\SCR 331\PCSC Tools\TestResMan\, Size: 2284
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Error 1334.The file 'payflex.req.0901CF9B_B481
MSI (s) (28:54) [23:48:16:684]: Product: SCR331Installer -- Error 1334.The file 'payflex.req.0901CF9B_B481
Ok the executables are all good and valid.They work on other poeples machines.
The isscript engine is installed and working on the bad machine. I reinstalled it to make sure.
I don't know why the local machine is requesting payflex.req.0901cf9b_b481_
Firstly, the file is just called payflex.req and should exist on a working machine in C:\Program Files\SCM Microsystems\SCR 331\PCSC Tools\TestResMan\ (The {xxx} part behind the name is probably a component GUID that is appended to the filename by the error message)
When your installation is running it is extracting files to this directory:
C:\DOCUME~1\KLIFTI~1.SNY\L
In that directory there should be a file called 'TESTRE~1.cab'
The installation is trying to install payflex.req from TESTR~1.cab to C:\Program Files\SCM Microsystems\SCR 331\PCSC Tools\TestResMan\payflex.r
I would check add/remove programs to make sure that the program is not listed as installed. If it is uninstall it first. I would also download a utility from MS called MSICUU2.exe (you can google it) MSI Cleanup Utility - you install on the pc and then run it (from the start menu shortcut called Windows Install Clean Up) and it will give you a list of installed MSIs. Check that the SCR331x CAC Card Reader Software isn't listed. If it is listed then you can remove it. (The MSI cleanup utility can clean up both good and failed MSI installs so make sure you don't remove anything that don't want removed!)
If you have the option of testing two machines next to each other I would run the setup.exe (not the msi) on both machines to the point where you are prompted to click next or some other interaction between you and the setup program. At this point the temporary files to run the setup should have been extracted to the temporary directory (the one above that starts c:\docume~1) I would then compare the two directories and files to make sure the file sizes are all the same.
It may be worth tyring to copy the TESTRE~1.cab file from a machine that the installation works on to the machine that keeps failing.
For information - the MSI log file shows things like your username, company name and whether you have admin rights - I don't know how paranoid you are, but somepeople like to XXXXX these entries out before posting the log.
I noticed computer a name in there. We are on a private network. I should be ok. I didn't know how to go back and edit my message. Anyone?
I tried copying the good TESTRE-1.cab file onto the othe rmachine and no luck. I looked inside that cab file and the bad machine is looking for something it doesent or shouldnt need because it works perfect on my machine.
Ok I figured it out after lots of trying to reproduce the error I found out that the \windows\system32\common\D
Here is where it gets wierd. I installed version 7 but would point me back to the 1150 package prviously installed via GPolicy
So then after googling it up sure enough GPolicy sets an entry in the registry that will start pointing everything to it.
So it would fake me out like it was installing 7 when it was really just reinstalling 1150.
Ok here is my question
How do I prevent this when deploying software via GPolicy? I need clients to be able to see older versions.
Anyone?
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by: connectechPosted on 2007-01-17 at 11:33:28ID: 18335129
Unfortunately the official explanation for the Event ID you are seeing is " {Unhandled exception report} Error message for an unhandled exception, this is the report." What version of Windows Installer are you using? (start > run >msiexec /? [enter])
Can you run setup.exe with a /? to see if there are any switches that you can pass to Windows Installer? What I am trying to see is if we can pass a /l*c:\logfile.log switch so that the log file may provide us with more information as to what the MSI is failing on.