If issue still there:
-Create a system restore point
-Run Atf cleaner by Atribune to clear up temp files http://www.atribune.org/in
-Run Windows installer cleanup utility http://support.microsoft.c
-Try update again
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Question
can't install (kb95397) Microsoft.net framework 1.1 SP1 security update
It downloads fine, when I try to install it, it tells me that the feature I am trying to install is on a CDROM or other removable disk is not available. It tells me to insert scan disk and click ok. I have no idea what disk it is looking for, it seems to be looking for a file called scan.msi, where would I find it? So I just click OK. It tells me I have an error 1706 no valid source code found for product scan and windows installer can not continue.
I have no idea what it is trying to scan?
The main problem is it never works but it never stops trying, can't get rid of it. However I would like to install it, since it is a Critical fix.
By the way, I am running WindowsXP.
Anyone else have this problem?
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Answers
If the problem still remains unresolved, take a look at these excellent articles by Aaron Stebner, you should find the answer here>
.NET Framework setup troubleshooting steps:
http://blogs.msdn.com/aste
"Unified .NET Framework Troubleshooting Guide":
http://blogs.msdn.com/aste
In the above article it's worth reading some (or all) of the reader's comments. For example, reference is made to temporarily disabling your anti-virus/anti-spyware software then trying to run the setup again.
It states <quote> Some programs like this get overly aggressive and can interfere with product installations <unquote>.
It sounds like the installation is trying to point to a location that doesn't exist. With Windows Installer this can happen if a product such as Office in the past has been installed from a drive that no longer exists (such as usb, network or CD).
Are you running Windows XP Pro or XP Home? Is there more than 1 user profile on the computer?
Are there any .Net framework installations in Add/Remove Programs?
Run Windows installer cleanup utility http://support.microsoft.c
optoma, I tried what you said, it went a bit further but did not install. Got the following message:The following updates were not installed: Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297)
Firstly create a restore point.
Download its offline installer. Try it in safe mode first to install
http://www.microsoft.com/d
Jonvee: I was looking through the Aaron Stebner's weblog you suggested and went to uninstall the version I had and to reinstall the version I had and then try to install the update again.
When I went to the control panel and clicked on add/remove programs, I noticed that I had already had 3.5 installed. I don't know why windows update wanted me to install this fix for 1.1? Maybe that is why it did not work. So I guess I don't really need the update.
So now the only problem remaining is how to remove the update that was downloaded, so it doesn't constantly try to install and fail.
Thanks
Some applications require different versions of .NET framework. For example, if a program was developed in .NET after 1.1 was released before 3.5, you could have 3.5 but the program still might not work unless you have 1.1.
If 1.1 is installed correctly then install 1.1 Service Pack too.
I would recommend installing 1.1, 3 and 3.5
i agree with the last comments from optoma and ozrich .. it would be prudent to retain all versions of .NET framework that you may have installed, & updated with it's appropriate security update.
There's a useful statement in Aaron Stebner's article
<quote>You do not need to install 2.0 then SP1 and SP2, 3.0 then SP1 and SP2, or 3.5 then SP1 as separate steps like you do for 1.0 and 1.1. Instead you can skip directly to installing 2.0 SP2, 3.0 SP2 and 3.5 SP1. <unquote>
This MS article may also be helpful>
When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows Installer error code "1603":
http://support.microsoft.c
Found this MS article ...
You receive a "Microsoft .NET Framework 1.1 Service Pack 1 (KB867460) cannot be installed " error message when you install the .NET Framework 1.1 Service Pack 1
http://support.microsoft.c
To resolve this problem, follow these steps:
Click Start, click Run, type regedit, and then click OK.
Locate and then click the following subkey in the registry:
HKEY_LOCAL_MACHINE\SOFTWAR
On the Edit menu, click Delete.
Click Yes to confirm that you want to delete the subkey.
Exit Registry Editor.
Run the Setup program for the .NET Framework 1.1 SP1 again.
Because this KB applies only to the following
Microsoft Windows for Workgroups 3.1
Microsoft Windows for Workgroups 3.11
See ; http://support.microsoft.c
When you press the icon in the task bar that tells you, you have updates waiting to be installed:
First thing that happens is a Window pops up labled Automatic Updates and after a few minutes it shows the following text:
Initializing installation... done!
Installing Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297) (update 1 of 1)...
Some updates were not installed:
Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297)
* A few minutes later a SCAN dialog box pops up, which says:
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Insert the 'Scan' disk and click OK
Underneath this is a pulldown that is labeled "use source:"
inside the pulldown is the number "1", if you click the pulldown the only choice is "1"
So I click on OK
When you do this a 'Scan' window pops up: that says, please wait while windows completes your scan, with a update bar that increases like it is working, it gets half way through and then stops. You can wait for more than an hour and nothing ever changes after that.
So my only choice is to press the cancel button.
After you cancel it a few minutes later the SCAN dialog box pops up and you start all over again from where the * is. this will go on several more times (like it is in a loop)
It is hard to get anything done when you are constantly have to attend to the messages.
If I knew how to take the screen shots and paste them here I would have, since I didn't I just went through the process and copied what I saw happen.
Incidently are you running any Norton/Semantec or McAfee products, please?
If you have not yet thoroughly checked for Malware, may i suggest downloading then updating Malwarebytes' Anti-Malware:
http://www.malwarebytes.or
When updated, reboot into Safe Mode by selecting F8 at bootup & run a scan.
Tutorial available, if you require >
http://www.bleepingcompute
lucivero,
See if in eventvwr you are getting an error as below
When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows Installer error code "1603"
In that case,download Windows Installer CleanUp Utility from the below link
http://support.microsoft.c
In case if you suspect the downloaded hotfix files are courrpted you can download manually and install from the same link
optoma, I read through the links you provided. The first one sounded like the problem
but I could not find the scan.msi file on the CD for the printer or on my hard drive.
I do have an all-in-one HP printer that can scan documents and pictures but there is no
scan.msi file anywher I can find. In my case, it is looking for this file but it is nowhere to be found on CD or hard drive.
The second link told me to download the windows installer cleanup utility, when I went to do it, I notice I had already tried this because the file was still in my dowloads folder.
So, unfortunetly neither items worked. Thanks anyway for your time .
Jonvee, I do have symantec products but I turned them off after learning that my ISP offered a free version of the CA Security suite. I now use CA it has found stuff that Symatec's Anti-Virus did not find.
I tried downloading the AntiMalware program but it was flagged as a link to a virus site and recommended I not download it. Not wanting to screw up my system even more I decided not to do it.
ram_kerala, I ran the event viewer and found this warning many times:
Detection of product '{F3760724-B29D-465B-BC53-
I also found this error about 6 times:
The description for Event ID ( 5000 ) in Source ( NativeWrapper ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: visualstudio7x80update, msiexec.exe, 1.0.1622.4946, kb953297, 1033, 643, f, install, x86, 5.1.2600.2.3.0.256, 0.
does any of this mean anything to you ?
I also noted in the original dscription of the problem I get the following error code:
1706 no valid source code for could be found for product scan, windows installer can not continue. I assume because it can not find scan.msi
You could try reistalling the HP product
http://welcome.hp.com/coun
Create a restore point first..
lucivero, thanks for the earlier feedback.
As you no longer use your Norton/Symantec products and because simply turning them off is often not sufficient, it's ~possible~ that NAV is preventing the successful install of .Net Framework components. You could consider completely removing it with the following tool>
Norton Removal Tool (SymNRT) 2009.0.5.26:
http://www.majorgeeks.com/
The steps differ depending on what product you have:
http://service1.symantec.c
@ ozrich .. he'll probably get to your suggestion by tomorrow, & i would hang in there :)
Sorry ozrich, I haven't been on the computer for a while. Yes I do have a printer/scanner (HP Photosmart all in one C3180).
I don't understand what it is trying to scan. I even put the hp printer disk in the CD tray and pointed the drop down to the CD drive. Didn't work. I scanned the cd looking for that file but was not found. I don't see how this can help.
lucivero, I know it may not make sense but I would recommend the following:
Uninstall all and any HP applications/hardware installed
Uninstall all and any .NET Framework applications installed
Run the Windows Installer Cleanup Utility for any .NET Framework and HP Apps
Try installing .NET Framework again
Post back results here
sorry guys, Microsoft beat you to the punch. They gave me the following info:
Step 1: Remove .NET Framework using removal tool
==========================
1. Please download the tool from the following link:
http://cid-27e6a35d1a492af
Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.
2. Please save the zip file (dotnetfx_cleanup_tool.zip
3. Double click cleanup_tool.exe to run the tool.
4. Please follow the instructions given.
In the "Product to cleanup:" box, please select ".NET Framework All versions".
5. Click "Cleanup Now" button.
6. Restart the computer.
After performing these steps, please move on to the following suggestions to reinstall .NET Framework 1.1, 2.0 and their updates.
Step 2: Install .NET Framework 1.1, 2.0, and their updates
==========================
Please download and install the following updates in order.
Microsoft .NET Framework Version 1.1 Redistributable Package
http://download.microsoft.
Microsoft .NET Framework Version 2.0 Redistributable Package (x86)
http://download.microsoft.
Microsoft .NET Framework 1.1 Service Pack 1
http://download.microsoft.
Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297)
http://download.microsoft.
Microsoft .NET Framework 2.0 Service Pack 2
http://download.microsoft.
Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417)
http://download.microsoft.
Note: When the "File Download" window appears, please click "Save", and follow the directions to save the file on the Desktop. After downloading all the setup files, please double-click on each one to install them.
If any error was encountered while attempting the above steps, lets refer to the following post:
Solution for .NET Framework 1.1/2.0 Update Installation issue.
http://social.answers.micr
ozrich had the right idea but I needed the specifics that I got from Microsoft.
Like the links to remove the old .netframework and the links to install it back
again.
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by: ram_keralaPosted on 2009-10-27 at 22:49:59ID: 25680223
Dotnet higher version (3.5) is available. please try installing the same.