Question

Application Error: faulting application w3wp.exe, version 6.0.3790.0, faulting module ntdll.dll

Asked by: SuniQuestion

I have application running on a server that has centralised access, we keeping getting thsi "application error"  . This application is written in more in ASP and about 10% in ASP.net . On the server we keep seeing this happen, Please let me know how this can be debugged or any suggestions on how to find out the issue.

Below is the information.

-----------------------------------------------------------------------------------------------------------------------------

vent Type:      Information
Event Source:      Application Error
Event Category:      (100)
Event ID:      1004
Date:            9/13/2005
Time:            2:20:26 PM
User:            N/A
Computer:      AS7014
Description:
Reporting queued error: faulting application w3wp.exe, version 6.0.3790.0, faulting module ntdll.dll, version 5.2.3790.0, fault address 0x00007100.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 77 33 77   ure  w3w
0018: 70 2e 65 78 65 20 36 2e   p.exe 6.
0020: 30 2e 33 37 39 30 2e 30   0.3790.0
0028: 20 69 6e 20 6e 74 64 6c    in ntdl
0030: 6c 2e 64 6c 6c 20 35 2e   l.dll 5.
0038: 32 2e 33 37 39 30 2e 30   2.3790.0
0040: 20 61 74 20 6f 66 66 73    at offs
0048: 65 74 20 30 30 30 30 37   et 00007
0050: 31 30 30                  100    

Event Type:      Information
Event Source:      Application Error
Event Category:      (100)
Event ID:      1004
Date:            9/13/2005
Time:            2:19:51 PM
User:            N/A
Computer:      AS7014
Description:
Reporting queued error: faulting application w3wp.exe, version 6.0.3790.0, faulting module ntdll.dll, version 5.2.3790.0, fault address 0x00007a6d.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 77 33 77   ure  w3w
0018: 70 2e 65 78 65 20 36 2e   p.exe 6.
0020: 30 2e 33 37 39 30 2e 30   0.3790.0
0028: 20 69 6e 20 6e 74 64 6c    in ntdl
0030: 6c 2e 64 6c 6c 20 35 2e   l.dll 5.
0038: 32 2e 33 37 39 30 2e 30   2.3790.0
0040: 20 61 74 20 6f 66 66 73    at offs
0048: 65 74 20 30 30 30 30 37   et 00007
0050: 61 36 64                  a6d    

Event Type:      Information
Event Source:      Application Error
Event Category:      (100)
Event ID:      1004
Date:            9/13/2005
Time:            9:07:48 AM
User:            N/A
Computer:      AS7014
Description:
Reporting queued error: faulting application w3wp.exe, version 6.0.3790.0, faulting module ntdll.dll, version 5.2.3790.0, fault address 0x00007a6d.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 77 33 77   ure  w3w
0018: 70 2e 65 78 65 20 36 2e   p.exe 6.
0020: 30 2e 33 37 39 30 2e 30   0.3790.0
0028: 20 69 6e 20 6e 74 64 6c    in ntdl
0030: 6c 2e 64 6c 6c 20 35 2e   l.dll 5.
0038: 32 2e 33 37 39 30 2e 30   2.3790.0
0040: 20 61 74 20 6f 66 66 73    at offs
0048: 65 74 20 30 30 30 30 37   et 00007
0050: 61 36 64                  a6d    


Event Type:      Error
Event Source:      Application Error
Event Category:      (100)
Event ID:      1000
Date:            9/12/2005
Time:            2:29:58 PM
User:            N/A
Computer:      AS7014
Description:
Faulting application w3wp.exe, version 6.0.3790.0, faulting module ntdll.dll, version 5.2.3790.0, fault address 0x00007100.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 77 33 77   ure  w3w
0018: 70 2e 65 78 65 20 36 2e   p.exe 6.
0020: 30 2e 33 37 39 30 2e 30   0.3790.0
0028: 20 69 6e 20 6e 74 64 6c    in ntdl
0030: 6c 2e 64 6c 6c 20 35 2e   l.dll 5.
0038: 32 2e 33 37 39 30 2e 30   2.3790.0
0040: 20 61 74 20 6f 66 66 73    at offs
0048: 65 74 20 30 30 30 30 37   et 00007
0050: 31 30 30                  100    



Event Type:      Error
Event Source:      ASP.NET 1.1.4322.0
Event Category:      None
Event ID:      1078
Date:            9/12/2005
Time:            1:36:12 PM
User:            N/A
Computer:      AS7014
Description:
The state server has closed an expired TCP/IP connection. The IP address of the client is 127.0.0.1. The expired Read operation began at 09/12/2005 13:35:00.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.




Event Type:      Error
Event Source:      Application Error
Event Category:      (100)
Event ID:      1000
Date:            9/12/2005
Time:            11:57:03 AM
User:            N/A
Computer:      AS7014
Description:
Faulting application w3wp.exe, version 6.0.3790.0, faulting module ntdll.dll, version 5.2.3790.0, fault address 0x00007a6d.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 77 33 77   ure  w3w
0018: 70 2e 65 78 65 20 36 2e   p.exe 6.
0020: 30 2e 33 37 39 30 2e 30   0.3790.0
0028: 20 69 6e 20 6e 74 64 6c    in ntdl
0030: 6c 2e 64 6c 6c 20 35 2e   l.dll 5.
0038: 32 2e 33 37 39 30 2e 30   2.3790.0
0040: 20 61 74 20 6f 66 66 73    at offs
0048: 65 74 20 30 30 30 30 37   et 00007
0050: 61 36 64                  a6d    


-----------------------------------------------------------

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Asked On
2005-10-11 at 08:01:10ID21591016
Tags

application

,

faulting

,

error

Topic

Programming for ASP.NET

Participating Experts
8
Points
0
Comments
23

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Answers

 

by: carp3dPosted on 2005-10-18 at 10:32:48ID: 15109527

We've got pretty much the same issue...

 Error ID 1000
Faulting application w3wp.exe, version 6.0.3790.1830, faulting module contentfilter.dll, version 2.0.0.23, fault address 0x0001a4b7.

seems to be happening alot and server is slowing down and failing to complete backups properly and users not getting mail the next morning..

I'll be happy to see anyones thoughts on this.

Carp3d

 

by: SweatCoderPosted on 2005-12-05 at 13:00:49ID: 15422881

And we have the same thing. More details:

I have a certain aspx page that worked perfectly under .net 1.1 runtime, windows 2003 and IIS6. When we upgraded to .net 2.0, this aspx page breaks ONLY when it hasn't been called for 10 or 15 minutes. At which time several errors post to the Event Log, including:

(1) .NET Runtime version 2.0.50727.42 - Fatal Execution Engine Error (7A05E2B3) (80131506)

(2) Faulting application w3wp.exe, version 6.0.3790.0, stamp 3e8000e6, faulting module mscorwks.dll, version 2.0.50727.42, stamp 4333e7ec, debug? 0, fault address 0x000e9f96.

Sometimes at this point IIS completely blows up and reports SERVICE UNAVAILABLE when hitting any web page, and you have to restart IIS.

After restarting IIS (or not, if IIS is still running), if I hit that same aspx page again within a few minutes, it works fine this time. I can hit the page over and over again, if done within minutes or seconds of each other. But if I wait about 15 minutes or more and try again, BOOM. Same errors in event log.

Now if my aspx page has errors, why was it fine in .net 1.1? And why is .net 2.0 so unstable that it falls over and dies as the result of a simple aspx page? Here is the source of my page:

<%@ Page language="c#" AutoEventWireup="true" %>
<%@ Import Namespace="System.IO" %>

<script runat="server">
            private void Page_Load(object sender, System.EventArgs e)
            {
            
                  //TextWriter tw = new StreamWriter(Server.MapPath("error.txt"));
                  //try
                  //{

                  //WARNING: All output is taken literally by Brava, including html output.
                  
                  int Bytes = Request.TotalBytes;
                  byte[] BinaryBuffer;
                  int counter, tmpClientID=0;
                  string PostedData="", NewPostedData="", ClientID="", RetVal;
                  Regex Exp = new Regex("clientid=[0-9]+", RegexOptions.IgnoreCase);
            
                  if(Bytes > 0)
                  {
                        //page was hit programmatically by Brava client / generic.dll
                        BinaryBuffer = Request.BinaryRead(Bytes);
                        System.Text.UTF8Encoding utf8 = new System.Text.UTF8Encoding(true);
                        PostedData = utf8.GetString(BinaryBuffer);

                        string strClientID="";
                        foreach(Match m in Exp.Matches(PostedData))
                        {
                              strClientID = m.Value.ToLower().Replace("clientid=", "");
                              tmpClientID=Convert.ToInt32(strClientID);
                        }

                RetVal = this.GetClientID(tmpClientID);
                        NewPostedData = PostedData.Replace(tmpClientID.ToString(),RetVal); //REPLACE(PostedData,ClientID,RetVal);
      
                        Response.ClearHeaders();
                        Response.Clear();
                        Response.Charset = "UTF-8";

                        Response.Write(NewPostedData); //this line is crucial - it's sending http back to the activex brava client
                  }
                  else //page was hit directly, via browser
                        Response.Write("This test must be performed from the Admin screen, under the <B>Troubleshoot</B> section.");
            }
   
        private string GetClientID(int clientid)
        {
            int dwTime = clientid; //dwTime is set to the clientid coming in

            char[] sResult = "0000-0094".ToCharArray();  // should be length of 15
 
            int[] pickOrder = {5,9,8,4,6,11,7,2}; // ignore first and last 2
         
            for (int i = 7; i >= 0; i--)
            {
                int val = dwTime & 0xf;
                dwTime >>= 4;
                sResult[pickOrder[i]] = "0123456789ABCDEF"[val];
            }

            return new String(sResult);
        }
</script>

 

by: scoljaPosted on 2006-01-27 at 06:29:46ID: 15804908

No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup topic area:
    Delete with points refunded

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

scolja
EE Cleanup Volunteer

 

by: SweatCoderPosted on 2006-01-27 at 07:48:13ID: 15805621

I need this issue closed. It ended up being a confirmed BUG in .NET/CLR 2.0. Microsoft is working on a hotfix. I don't want this deleted, though, because it might help someone.

carp3d: I have 3 new dotnetruntime dll's from microsoft, that they gave us to see if it solved the bug, and it did. They are not for distribution, but I'll give them to you if you want to find out if it solves your issue. Let me know.

 

by: SuniQuestionPosted on 2006-01-27 at 08:42:30ID: 15806239

Could you please send me the 3 new dotnet runtime  "dlls" that you have , So, I can test it here and confirm that it's the same issue I have.
Thank you for sharing the info.
I ahve been goin on on this with out any information for a long time.
Thank you.

 

by: SweatCoderPosted on 2006-01-27 at 09:19:39ID: 15806617

dll's sent. it's 3mb in a zip. please let me know if that solves your problem.

 

by: SuniQuestionPosted on 2006-01-31 at 07:44:35ID: 15834482

This is to SweatCoder , Hi, I didn't recieve the "dll's" you sent . Please let me know where I can access them or is there a place you can put them on in thsi site ?.
Thank you,
Sunita

 

by: carp3dPosted on 2006-01-31 at 08:07:31ID: 15834708

I'll take the dlls to see if they possibly resolve my issue. Do you need an email?  Im amazed that my experience has been so isolated thus far.

carped

 

by: SweatCoderPosted on 2006-01-31 at 08:13:46ID: 15834781

Here you go:

http://www.builderdash.com/dotnet20fix.zip

After backing up your original 3 dll's, put the new ones here:
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727

These dll's are ALPHA, largely untested, and not for production. Use them in dev/test only. When I receive a true hotfix from MS, I'll come back to this thread and post.

I would be very interested to hear back from carp and suni whether this fixes your problem, as it fixed ours. You may need to restart IIS or reboot before the fix kicks in, but I'm not sure about that.

 

by: carp3dPosted on 2006-01-31 at 08:57:39ID: 15835306

Thx guys....

 

by: SuniQuestionPosted on 2006-01-31 at 13:08:47ID: 15837712

I still am using the 1.1.4 version and so, I am guessing I can still try these dll's .
If you think I am wrong , please let me know.
Thank you,
sunita

 

by: SweatCoderPosted on 2006-01-31 at 13:22:47ID: 15837845

1.1.4? you're not using .net 2.0? the bug we found exists exclusively in 2.0.

 

by: SuniQuestionPosted on 2006-02-01 at 08:14:26ID: 15844658

yeah, The error happening is on 1.1

 

by: SweatCoderPosted on 2006-02-01 at 08:18:25ID: 15844715

I now have the official hotfix, but it only works on 2.0.

 

by: SuniQuestionPosted on 2006-02-01 at 10:06:22ID: 15846031

Who do I contact at Microsoft to see if they have a solution for the 1.1 ?
Under 1.1 I ahve the 2 of the dll's that you sent , but I didn't find the  "mscordacwks.dll"  though. I guess thsi one is new .

Thank you,
Sunita

 

by: SweatCoderPosted on 2006-02-01 at 10:40:21ID: 15846304

you'll have to open a support incident with them, and i'm sorry i no longer have the phone number.

 

by: ssunnergrenPosted on 2006-02-16 at 07:48:19ID: 15971881

Good morning SweatCoder. . .

I seem to be having a similar issue. Do you have a link for the official hotfix for 2.0?

Thanks.

 

by: SweatCoderPosted on 2006-02-24 at 21:12:28ID: 16044351

I got the official hotfix. I would be interested to learn if it solves others' problems with .net 2.0.

http://www.builderdash.com/DotNet2.0_hotfix1.exe

 

by: GavinMannionPosted on 2006-04-10 at 01:53:51ID: 16415431

No comment has been added to this question in more than 21 days, so it is now classified as abandoned.
I will leave the following recommendation for this question in the Cleanup topic area:
PAQ - Refund

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

GavinMannion
EE Cleanup Volunteer

 

by: DarthModPosted on 2006-04-14 at 09:16:32ID: 16454928

PAQed with points refunded (500)

DarthMod
Community Support Moderator

 

by: thegordoPosted on 2007-12-18 at 07:34:51ID: 20492835

Can anyone tell me where to find the dotnet2 fix discussed above?

Many thanks,

JG

 

by: SweatCoderPosted on 2007-12-18 at 13:57:47ID: 20495949

That fixed was rolled into a service pack for win2003. I don't remember which one, either sp1 or (sp2?).

 

by: vls1Posted on 2009-04-22 at 10:28:27ID: 24207353

We have Microsoft Windows Server 2003 R2 with Service Pack 2 and are still experiencing this exact problem.  Is there a hotfix that I can try or does anyone have any idea how to solve this issue?

20120131-EE-VQP-002

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