Cannot install Quickbooks 2011 - .NET Framework 3.5 error

    Question by:


    Windows XP SP 3
    .NET Framework 4

    I have been trying to install quickbooks 2011 and have ran into the same road block about 6 times now. I am receiving the error:
    The installer encountered an error when running "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Pro\third" /q/norestart
    System message - The operation completed successfully.    Click OK or Cancel.
    Clicked OK
    Component: Microsoft .NET Framework 3.5 Location:
    "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Pro\thirdparty\dotnet35\dotnetfx35setup.exe" /q/norestart
    System message - Fatal error during installation.
    Click OK
    Setup.exe has encountered an error, send error report....
    Click Finish.
    I have uninstalled and reinstalled .NET Framework 3.5 and 4.0 both 2 times and downloaded them from the microsoft website and also tried letting the qb software try to install it. Obviously no success there. I really need to have this up and running by the morning so all the help is GREATLY APPRECIATED! Thanks!

    Good Question?

    Verified Answer?

    The member who asked this question verified this comment provided the solution that solved their problem.

    by:Posted on 2010-10-07 at 19:28:07ID: 33856824

    Can you try the install on something more advanced than Windows XP? I have QB V2010 running on Windows 7 with .NET Framework 4 installed. I have not yet received QB V2011.

    The product is new and comes with at least one free support call. Can you call Intuit Support? If this is an endemic issue with .NET Framework, they may have a patch already.

    ... Thinkpads_User

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