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| 10/07/2009 at 08:32AM PDT, ID: 24792702 |
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Attachment Details
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The Solution Rating System
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With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.
Your Input Matters If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support. Thank you! |
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using System;
using System.Configuration;
using System.Data;
using System.Web;
using System.Web.Security;
using System.Web.UI;
using System.Web.UI.HtmlControls;
using System.Web.UI.WebControls;
using System.Web.UI.WebControls.WebParts;
using FormOA;
public partial class _Default : System.Web.UI.Page
{
string ViewType = "";
protected void Page_Load(object sender, EventArgs e)
{
try
{
if (Request.QueryString["n"].Length > 0)
{
ViewType = Request.QueryString["n"].ToString();
GetTickets();
}
}
catch
{
}
}
private void GetTickets()
{
string orgid = "XXX";
FormOA.CommenceDB CommenceData = new FormOA.CommenceDB();
int mode = 0;
int flags = 0;
string search = "Closed";
string search2 = "Not Equal to";
string CMview = "Ticket";
string BuildTheTickets = "";
if (ViewType == "Closed")
{
search = "Closed";
search2 = "Equal to";
}
if (ViewType == "Open")
{
search = "Closed";
search2 = "Not Equal to";
}
if (ViewType == "All")
{
search = "Pending RMA";
search2 = "Not Equal to";
}
FormOA.ICommenceCursor MyCommenceCursor;
try
{
MyCommenceCursor = CommenceData.GetCursor(mode, CMview, flags);
MyCommenceCursor.SetFilter("[ViewFilter(1,F,,Status, " + search2 + ", " + search + ")]", 0);
string s2 = @"[ViewFilter(2,CTCF,, Relates to, Account, accountKey, Contains, """ + orgid + @""",)]";
MyCommenceCursor.SetFilter(s2, 0);
//MyCommenceCursor.SetFilter("[ViewFilter(2,CTCF,, Relates To, Account, accountKey, Equal To, " + orgid + ",)]", 0);
MyCommenceCursor.SetSort("[ViewSort(Refers To Applications, ascending)]", 0);
MyCommenceCursor.SetRelatedColumn(0, "Relates To", "Account", "Ticker", 0);
MyCommenceCursor.SetColumn(1, "ticketKey", 0);
MyCommenceCursor.SetColumn(2, "dateNew", 0);
MyCommenceCursor.SetColumn(3, "Problem", 0);
MyCommenceCursor.SetRelatedColumn(4, "Relates To", "Account", "accountKey", 0);
MyCommenceCursor.SetColumn(5, "Status", 0);
MyCommenceCursor.SetColumn(6, "Source", 0);
MyCommenceCursor.SetRelatedColumn(7, "Relates To", "Employee", "properName", 0);
MyCommenceCursor.SetRelatedColumn(8, "Relates To", "Contact", "properName", 0);
MyCommenceCursor.SetColumn(9, "Resolution", 0);
MyCommenceCursor.SetColumn(10, "Refers To Applications", 0);
int RowCount = MyCommenceCursor.RowCount;
FormOA.ICommenceQueryRowSet ars = MyCommenceCursor.GetQueryRowSet(RowCount, 0);
}
}
ars = null;
MyCommenceCursor = null;
CommenceData = null;
}
catch (Exception Ex)
{
}
}
}
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