I need a little guidance here. I have done some programming in Java as a student, but I now have a real need at work.
I would like to create a Java application which can establish socket to our Avaya PBX, pass a username, password, and terminal type, then run a command to execute a real-time report. When the report runs, I want to capture (screen scrape ?) specific data, so that I can do some calculations to trigger alerts. Example: if AgentsAvail < 5, send e-mail.
Establishing the connection is fine for me, but can anyone give me some guidance on capturing the data?
This PBX is an older version, so there are no CTI capabilities, so I cannot utilize any kind of APIs to just call the information that I need.
Any help would be greatly appreciated.
