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7.6

java error accessing JP Morgan website

Asked by fortworthitguy in Java Programming Language, Multimedia Programming with Java

Tags: java

I'm a helpdesk guy, but i don't understand code.  I searched here for this error but the replies are in developer speak, so I don't really understand them, haha.

I have uninstalled/reinstalled java, tried this with the popup blocker on/off.
User can access this on other computers.  Problem started yesterday, and there were no changes made to her PC that I'm aware of.

Any suggestions? 
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Java Plug-in 1.6.0_11
Using JRE version 1.6.0_11 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\hobbsy
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
 
 
load: class com.jpmchase.tss.fti.client.gui.PaymentApplet.class not found.
java.lang.ClassNotFoundException: com.jpmchase.tss.fti.client.gui.PaymentApplet.class
	at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
	at java.lang.ClassLoader.loadClass(Unknown Source)
	at java.lang.ClassLoader.loadClass(Unknown Source)
	at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
	at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
	at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.net.SocketException: Socket is closed
	at com.sun.net.ssl.internal.ssl.SSLSocketImpl.checkEOF(Unknown Source)
	at com.sun.net.ssl.internal.ssl.AppInputStream.available(Unknown Source)
	at java.io.BufferedInputStream.read(Unknown Source)
	at sun.net.www.MeteredStream.read(Unknown Source)
	at java.io.BufferedInputStream.fill(Unknown Source)
	at java.io.BufferedInputStream.read1(Unknown Source)
	at java.io.BufferedInputStream.read(Unknown Source)
	at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
	at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
	at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
	at java.security.AccessController.doPrivileged(Native Method)
	... 7 more
Exception: java.lang.ClassNotFoundException: com.jpmchase.tss.fti.client.gui.PaymentApplet.class
load: class com.jpmchase.tss.fti.client.gui.PaymentApplet.class not found.
java.lang.ClassNotFoundException: com.jpmchase.tss.fti.client.gui.PaymentApplet.class
	at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
	at java.lang.ClassLoader.loadClass(Unknown Source)
	at java.lang.ClassLoader.loadClass(Unknown Source)
	at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
	at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
	at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.net.SocketException: Socket is closed
	at com.sun.net.ssl.internal.ssl.SSLSocketImpl.checkEOF(Unknown Source)
	at com.sun.net.ssl.internal.ssl.AppInputStream.available(Unknown Source)
	at java.io.BufferedInputStream.read(Unknown Source)
	at sun.net.www.MeteredStream.read(Unknown Source)
	at java.io.BufferedInputStream.fill(Unknown Source)
	at java.io.BufferedInputStream.read1(Unknown Source)
	at java.io.BufferedInputStream.read(Unknown Source)
	at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
	at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
	at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
	at java.security.AccessController.doPrivileged(Native Method)
	... 7 more
Exception: java.lang.ClassNotFoundException: com.jpmchase.tss.fti.client.gui.PaymentApplet.class
Finalize objects on finalization queue ... completed.
Memory: 17,116K  Free: 3,649K  (21%) ... completed.
Garbage collect ... completed.
Memory: 19,316K  Free: 8,562K  (44%) ... completed.
Reload policy configuration ... completed.
load: class com.jpmchase.tss.fti.client.gui.PaymentApplet.class not found.
java.lang.ClassNotFoundException: com.jpmchase.tss.fti.client.gui.PaymentApplet.class
	at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
	at java.lang.ClassLoader.loadClass(Unknown Source)
	at java.lang.ClassLoader.loadClass(Unknown Source)
	at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
	at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
	at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.net.SocketException: Socket is closed
	at com.sun.net.ssl.internal.ssl.SSLSocketImpl.checkEOF(Unknown Source)
	at com.sun.net.ssl.internal.ssl.AppInputStream.available(Unknown Source)
	at java.io.BufferedInputStream.read(Unknown Source)
	at sun.net.www.MeteredStream.read(Unknown Source)
	at java.io.BufferedInputStream.fill(Unknown Source)
	at java.io.BufferedInputStream.read1(Unknown Source)
	at java.io.BufferedInputStream.read(Unknown Source)
	at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
	at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
	at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
	at java.security.AccessController.doPrivileged(Native Method)
	... 7 more
Exception: java.lang.ClassNotFoundException: com.jpmchase.tss.fti.client.gui.PaymentApplet.class
Attachments:
 
yH2.JPG (41 KB) (File Type Details) 
pic of error
pic of error
 
[+][-]01/09/09 07:32 AM, ID: 23336444Expert Comment

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[+][-]01/09/09 07:38 AM, ID: 23336519Expert Comment

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[+][-]01/09/09 09:56 AM, ID: 23338226Accepted Solution

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About this solution

Zones: Java Programming Language, Multimedia Programming with Java
Tags: java
Sign Up Now!
Solution Provided By: fortworthitguy
Participating Experts: 3
Solution Grade: A
 
[+][-]01/09/09 09:57 AM, ID: 23338239Expert Comment

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[+][-]01/09/09 09:59 AM, ID: 23338274Expert Comment

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