We have an XP Home laptop that is having a problem with the error message 'class not registered' for any install of hardware or software that uses installsheild - Iomega externa USB CD drive and Canon printer, and likely others that slip my mind right now.
When trying to install the Iomega apps, I get an error with ikernel.exe 'class not registered'. Googling that, it's an InstallShield app. Their website has suggestions of clean the temp folders, reboot, tweak DCOM settings, etc.:
http://support.installshie
http://support.installshie
http://consumer.installshi
most everything was OK as is, but we made changes when needed, reboot, but the problem persists. One page says to delete the engine folder (regular uninstall also yields the same error) and then reinstall installsheild... even that reinstall gets the 'class not registered' message / fails to install.
The machine runs OK other than when trying to install apps. We are logged on as an administrator, there are no other users logged in or even that exist...
Other than a reinstall, any recommendations!?
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
I did a search for installshield and this group came up with the most hits? You use installshield to package / rollout delphi apps? I figure there's someone here that might know installshield? It seems Installshield the company doesn't support the end users - just people that buy their developer app... so I'm hoping someone here might know the answer / be able to get to installshield to see how to correct the corruption / problem on the PC here.
thanks!
Business Accounts
Answer for Membership
by: pcsentinelPosted on 2006-04-05 at 05:57:23ID: 16380916
I think you've posted this in the wrong group