I am looking for ideas as to why something is happening and ideas of where to look. I am afraid I cant post any code as it is for a client.
Basically I have been supplied some HTML by a 3rd party. It is a feedback form, with some javascript to do a little validation and to grab some variables and pass them through, like time and date it looks like.
The form links into a custom built CRM database which gives no friendly error messages I'm afraid
Now this is the issue - Everything works fine in Internet Explorer, but in Safari and Firefox the form does not submit. The company who have supplied the code fail to accept that there is a problem as they have shown that it works in IE.
I am looking for any possible reasons why an HTML form with some javascript could possible only work on IE and not any other browser tested.
Are there any known issues that spring to mind?
Maybe the javascript is written in a certain way that only IE can understand??
Could it be doctype related?
Could there be characters used in the javascript that IE lets through but other browsers which are more picky might not?
I'm just looking for ideas of what to suggest/test
Many thanks
Start Free Trial