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07/19/2005 at 06:15PM PDT, ID: 21497529
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7.6

JavaScript not working correctly for MSN and Hotmail users

Asked by theposse in JavaScript

Tags: javascript, hotmail, working

Hello,

We have an online form on our website which has a javascript component to it.  This javascript component creates a summary based upon what the user fills in on an online form and then e-mails it to a user at our organization.  However, when either an MSN or Hotmail user tries to complete this form, the only thing that gets e-mailed to us is his/her e-mail address; none of the information that they filled in on the form is being sent to us.  I will include some of the webpage's HTML code:  [Please note that user@user.com is obviously a fake e-mail; there is a real e-mail address on the website in the HTML code.]

<%@ language = JScript%>

<html>
<title>Boxing Ticketing Information</title>

<script>

function show_summary() {
  var msg = "";
  var vip_ticket_total = 0;
  var vip_table_ticket_total = 0;
  var ringside_ticket_total = 0;
  var general_ticket_total = 0;
  var overall_total = 0;
   
  if (document.FrontPage_Form1.VIP_Tickets.checked)
  {
    msg += "VIP tickets required: " + document.FrontPage_Form1.VIP_Seating_Quantity.value;
    msg += "\nFirst preference: Row "+ document.FrontPage_Form1.vip_first_choice.value;
    msg += "\nSecond preference: Row "+ document.FrontPage_Form1.vip_second_choice.value + "\n";
    vip_ticket_total = eval(document.FrontPage_Form1.VIP_Seating_Quantity.value)*30;
  }
 
  if (document.FrontPage_Form1.VIP_Table_Tickets.checked)
  {
    msg += "VIP Tables required:" + document.FrontPage_Form1.VIP_Table_Quantity.value;
    msg += "\nFirst preference: Row "+ document.FrontPage_Form1.vip_table_first_choice.value;
    msg += "\nSecond preference: Row "+ document.FrontPage_Form1.vip_table_second_choice.value + "\n";
    vip_table_ticket_total = eval(document.FrontPage_Form1.VIP_Table_Quantity.value)*165;
  }
 
  if (document.FrontPage_Form1.Ringside_Tickets.checked)
  {
    msg += "Ringside tickets required: " + document.FrontPage_Form1.Ringside_Quantity.value;
    msg += "\nFirst preference: Row "+ document.FrontPage_Form1.ringside_first_choice.value;
    msg += "\nSecond preference: Row "+ document.FrontPage_Form1.ringside_second_choice.value + "\n";
    ringside_ticket_total = eval(document.FrontPage_Form1.Ringside_Quantity.value)*20;
  }
 
  if (document.FrontPage_Form1.General_Admission_Tickets.checked)
  {
    msg += "General Admission tickets required: " + document.FrontPage_Form1.General_Admission_Quantity.value;
    msg += "\nFirst preference: Row "+ document.FrontPage_Form1.general_first_choice.value;
    msg += "\nSecond preference: Row "+ document.FrontPage_Form1.general_second_choice.value + "\n";
    general_ticket_total = eval(document.FrontPage_Form1.General_Admission_Quantity.value)*15;
  }
 
  msg += "Contact Information:\n  " + document.FrontPage_Form1.name.value +"\n  "+ document.FrontPage_Form1.addr1.value  +"\n  "+ document.FrontPage_Form1.addr2.value;
  msg += "\nHome Phone: " + document.FrontPage_Form1.homephone.value +"\nCell Phone: "+ document.FrontPage_Form1.cellphone.value  +"\nE-Mail: "+ document.FrontPage_Form1.email.value;
  msg += "\nComments: " + document.FrontPage_Form1.comments.value;
  document.FrontPage_Form1.Total_Cost.value = vip_ticket_total + vip_table_ticket_total + ringside_ticket_total + general_ticket_total;
  msg +="\nTicket Total: $" + document.FrontPage_Form1.Total_Cost.value;
  document.FrontPage_Form1.summary.value = msg;
 
}      

</script>


<form name="FrontPage_Form1" action="mailto:user@user.com" method=post enctype="text/plain" onsubmit="return FrontPage_Form1_Validator(this)" language="JavaScript">
  <INPUT TYPE="hidden" NAME="subject" VALUE="Boxing Invitational Ticketing Request">

[Here is the actual form.]

/form

/body
/html

Any idea why this is doing this and/or how to correct it?  Does it have something to do with the part that says:

enctype="text/plain"

It works fine for several other ISP's as we've tested it out quite a bit.

Thank you,
theposse
[+][-]07/19/05 06:32 PM, ID: 14480969

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[+][-]07/19/05 06:47 PM, ID: 14481034

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[+][-]02/11/06 01:40 AM, ID: 15929908

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About this solution

Zone: JavaScript
Tags: javascript, hotmail, working
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Solution Provided By: CetusMOD
Participating Experts: 3
Solution Grade: A
 
 
 
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