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04.28.2008 at 05:37AM PDT, ID: 23358454
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9.3

Javascript form Validation

Asked by Pigdogmonster in JavaScript

hello and thanks for looking at my question.

I have developed a helpdesk web app.  When the user close's a ticket they are given the chance to rate the service they have received.   I have created a simple form but its not working exaclty quite right and this is why I'm hoping someone can help me.

Heres my form. in the code snippet (I have purposly removed most of my j/script and it was not very readable and didnt do what I wanted to do anyway :))

I would like (if possible) is the following:-

1. Make both Response_Time_Rating and Overall_Rating radio buttons groups mandatory.
2. If either radio button group is given less than 3 then force the user to enter comments.
3. Once submitted successfully make the submit button DISABLED to stop further submitting.

Thanks in advance ..hope you can helpStart Free Trial
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<form action="pages/Tickets/TicketFunctions.asp" method="post" target="_self" name="RateForm" onSubmit="RateForm.theButton.disabled=true;">
 
Response Time:
1<input name="Response_Time_Rating" type="radio" value="1">
2<input name="Response_Time_Rating" type="radio" value="2">
3<input name="Response_Time_Rating" type="radio" value="3" >
4<input name="Response_Time_Rating" type="radio" value="4">
5<input name="Response_Time_Rating" type="radio" value="5">
 
Overall Rating:
1<input name="Overall_Rating" type="radio" value="1">
2<input name="Overall_Rating" type="radio" value="2">
3<input name="Overall_Rating" type="radio" value="3" >
4<input name="Overall_Rating" type="radio" value="4">
5<input name="Overall_Rating" type="radio" value="5">   
 
<textarea name="Comments" cols="80" rows="6"></textarea>
 
<input type="submit" name="theButton" value="Submit Rating"onClick="this.value='Thank-You'"> 
 
</form>
[+][-]04.28.2008 at 05:53AM PDT, ID: 21453428

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[+][-]04.28.2008 at 05:58AM PDT, ID: 21453463

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[+][-]04.28.2008 at 05:59AM PDT, ID: 21453470

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[+][-]04.28.2008 at 06:01AM PDT, ID: 21453489

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[+][-]04.28.2008 at 06:16AM PDT, ID: 21453627

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[+][-]04.28.2008 at 06:22AM PDT, ID: 21453680

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[+][-]04.28.2008 at 06:52AM PDT, ID: 21453959

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[+][-]04.28.2008 at 07:22AM PDT, ID: 21454241

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[+][-]04.28.2008 at 08:28AM PDT, ID: 21454901

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[+][-]04.29.2008 at 03:03AM PDT, ID: 21460819

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[+][-]04.29.2008 at 03:40AM PDT, ID: 21460968

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About this solution

Zone: JavaScript
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Solution Provided By: JohnSixkiller
Participating Experts: 3
Solution Grade: A
 
 
 
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