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remote support

Asked by captgriggs in Windows Batch Scripting, Microsoft Operating Systems, Microsoft Development

I have been giving people remote support sucessfully via Help & Support built into XP. the bad part for new people I have to turn on allow remote assistance, allow users to connect remotely, and all of the remote services under computer management. It's getting difficult to walk people through this everytime becasue of different skill levels. Can someone help me sith a script, batch file or any kind of automated process for these tasks.

Thanks Greatly - RJ
[+][-]11/06/09 09:49 AM, ID: 25761279Expert Comment

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[+][-]11/06/09 10:18 AM, ID: 25761556Expert Comment

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[+][-]11/06/09 11:06 AM, ID: 25762062Author Comment

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[+][-]11/06/09 11:45 AM, ID: 25762415Expert Comment

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