Advertisement

02.28.2006 at 05:01PM PST, ID: 21755633
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!
8.0

Keep getting "Please wait while windows configures (myapp)"

Asked by RickAtKnowWare in Visual Basic Programming

Tags: , , , ,

I wrote a VB6 app years ago. I have an install program for it (an MSI) which has worked hundreds of times. But now one user is trying to re-install the app on her computer.  THe install seems to go OK, but when she runs the program, it comes up and says "Please wait while WIndows configures chalice". Chalice is the name of the app. I have tried uninstalling it several times. It seems to uninstall fine, but the same thing happens again when it is installed again.

I understand (from other posts on the subject of "please wait while windows configures...", that this is due to the install not being complete. I.E. files are missiong. BUt this install has worked many times. I can't think what would be missing.

One other hint as to how this might have happened. I uploaded the MSI file (inside a zip file) to a sharepoint site for her to download.  My intention was that she would download the zip file, unzip it on her computer and then run the MSI. THe first time she tried to install, she "opened" the zip file on the sharepoint site and then ran the MSI file from inside the zip file. I don't know if this has anything to do with it.

I have tried running the windows install cleanup utility. I have tried everything I can think of to remove the installed program completely and tried reinstalling it several times. Nothing seems to work.

Rick Harrison
KnowWare, Inc.
Start Free Trial
[+][-]02.28.2006 at 05:29PM PST, ID: 16071520

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 14-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]03.01.2006 at 02:44PM PST, ID: 16080081

View this solution now by starting your 14-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zone: Visual Basic Programming
Tags: wait, while, windows, configures, please
Sign Up Now!
Solution Provided By: fostejo
Participating Experts: 2
Solution Grade: B
 
 
[+][-]04.27.2006 at 02:09PM PDT, ID: 16557316

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 14-day free trial to view this Administrative Comment or ask the Experts your question.

 
[+][-]04.28.2006 at 11:20AM PDT, ID: 16564419

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 14-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20081112-EE-VQP-43